Exterior

Reviews of Washingborough Hall Hotel

3 out of 5
Washingborough Hall Hotel
Church Hill, Washingborough, Lincoln, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 111 reviews" "
Rating 8 - Good. 28 out of 111 reviews" "
Rating 6 - Okay. 11 out of 111 reviews" "
Rating 4 - Poor. 1 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 1 night in Sep 2023

10/10 Excellent

Amy Louise

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny bathroom but comfortable bed!
Stayed 1 night in Oct 2020

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice but a bit old and could do with a face lift.
Stayed 1 night in Oct 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Out of the way a bit from Lincoln and we found the condition of the place somewhat under what the pictures seem to imply. Still a nice place for one day or so.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Excellent food. Gave us vegan options that were very tasty
Stayed 3 nights in Dec 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Washingborough Hall - a delight!
Reception immediate/welcoming/informative. Personally shown to room (offer to assist with luggage). Warm rooms, wood burner in the reception area, comfortable king size bed, quality bathroom furnishings, albiet with a wonderful 'old feel' to the property. We chose room only but stayed for dinner one night... my wife's rack of lamb was perfectly pink - my duck was equally delicious. Our request for fresh milk was quickly excecuted with a smile and an offer of further assistance... housekeeping called by at 9:55am to see if there was anything else that we needed. Checkout was equally efficient and courteous. Well done!!
Stayed 2 nights in Dec 2019

8/10 Good

Lyn

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Rudolf

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close location to Lincoln was great. Very quiet. Staff were helpful and friendly. Food was delicious.
Stayed 2 nights in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t fault the hotel in any way. Excellent room well equipped quiet. Great food the Young English staff were upbeat and did anything they could to make our stay happy
Stayed 2 nights in Aug 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky to say the least
The room we were allocated was peculiar in that it was the top attic of an adjacent building not much room in the bedroom, had to walk down / up two other short flights of stairs to get to the bathroom.
Stayed 1 night in Aug 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Arrived late and fortunately got a sandwich which was very good. Great service nice breakfast.
Stayed 1 night in Aug 2019
Response from Helen, Operations Manager on 23 Aug 2019
Thank you for your review James. We are always happy to supply a Sandwich or perhaps a Cheese Board for our late arrivals.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find!
Delightful situation and surroundings, excellent restaurant and staff, memorable and would certainly return if visiting Lincoln (shire) again. Fairly and reasonably priced.
Stayed 2 nights in Aug 2019
Response from Helen. Operations Manager on 9 Aug 2019
Thank you Robin, we hope to see you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and setting were beautiful. The evening meal was a high standard of food. The double room was very small.
Stayed 1 night in Aug 2019
Response from Helen, Operations Manager on 9 Aug 2019
Thank you for your review, our Classic doubles are on the small side with classic double beds. Executives & four poster rooms have more floor space.

8/10 Good

Neil

Liked: Staff & service, property conditions & facilities, room comfort
Lovely room but housekeeping could have been better
Stayed 1 night in Jun 2019
Response from Helen on 22 Jul 2019
Thank you for your feedback Neil. Are you referring to the general Housekeeping of the Hotel or to your own room? We would like to know when you stayed & in which room. Checks are regularly made but things can slip throw the net and guest feedback is an excellent way of keeping us at the top of our game!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue and perfect for visiting Lincoln City. Hotel staff were so helpful and nothing was too much trouble. We will stay there again
Stayed 2 nights in Jul 2019
Response from Helen on 22 Jul 2019
Thank you Peter, we really are very lucky to have such dedicated staff. We look forward to seeing you in the future.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work but relaxing
Beautiful location, staff exceptional, room on the small side, but overall a fantastic stay
Stayed 1 night in Jun 2019
Response from Helen, Operations Manager. on 20 Jun 2019
Thank you Lorraine, Our staff really do go the extra mile, we are always pleased they are recognized in feedback.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hughes Review
Excellent service - the afternoon tea was superb :)
Stayed 1 night in Jun 2019
Response from Helen, Operations Manager on 20 Jun 2019
Thank you Tim, our freshly made sandwiches & cakes do take some beating.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Nights In Washy Hall.
Very nice place to stay. I had one of the top floor rooms which was a bit on the small side and had a slopey ceiling, the bathroom was ok. The continental breakfast had plenty on offer and I didn't feel the need to have anything cooked. All the staff were friendly and helpful. I didn't go for the evening meal because I wanted to explore the city centre which is a forty minute walk along the nearby riverbank. Would stay again if in the area.
Stayed 2 nights in May 2019
Response from Helen, Operations Manager on 4 Jun 2019
Thank you James, we are very happy with the 8/10 you gave us. Our Single rooms are the third floor are very small, our double room are ideal for a single person staying.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing place, we will be back!
Really lovely hotel. Friendly staff & wonderful food. Would certainly stay again. If forced to criticise, I’d say our room was on the small size but It need detract from a lovely stay. Id request a larger room next time.
Stayed 1 night in May 2019
Response from Helen, Operations Manager on 28 May 2019
Thank you Kelly, 10/10- fabulous! It is always best to contact us if you have specific room requirements as none of our rooms are the same size or shape. We can talk you through all the different features of each of them to find the one that suits you the best.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A satisfying stay in a quiet and lovely location
One night only stay. Very welcoming and attentive staff. Excellent evening meal. Although a small attic room, it was very comfortable and perfectly suited my needs. Early rise and first class breakfast. Excellent value for money in beautiful quiet surroundings. Would certainly return if in the area in the future.
Stayed 1 night in May 2019
Response from Helen, Operations Manager on 20 May 2019
Thank you Alan, Excellent score & feedback, I will be passing this on the Chefs & Waiting staff. Our Attic rooms really are small, but as you say, still very comfortable. We look forward to seeing you again.

8/10 Good

Marianne

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel, the room was a little small and the staff, while polite, could be friendlier
Stayed 1 night in May 2019
Response from Helen, Operations Manager on 20 May 2019
Thank you Marianne, we value all feedback.

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019
Response from Helen, Operations Manager on 4 May 2019
Thank you

10/10 Excellent

tom, Feltwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tom at the washingborough
Fantastic
Stayed 1 night in Apr 2019
Response from Helen Operations Manager. on 20 May 2019
Thanks Tom, love the 10/10.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome was delightfullly friendly, the staff where incredibly polite & efficient. It was just an delightful stay!! Highly recommended
Stayed 1 night in Mar 2019
Response from Helen, Op's Manager on 25 Mar 2019
Thank you for your lovely review, we really do work hard to ensure every guest has a great first impression, and we trust all our departments to carry on that standard of delivery.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Helen, Op's Manager on 11 Apr 2019
Thank you for 5/5.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find
Booked literally at last minute, pleased with my choice, stayed in refurbished part of hotel, lovely room, well equipped, very quiet too - bonus
Stayed 1 night in Mar 2019
Response from Helen, Operations Manager on 8 Mar 2019
Thank you for your review, we are really proud of our refurbished Church House rooms which are now just over two years old.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Helen, Operations Manager on 8 Mar 2019
Thank you for the 10/10, we are so proud of Washingborough Hall & all the team behind the scenes, recognition makes it all worth while.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Helen, Operations Manager on 16 Feb 2019
Thank you Mark for the 10 out of 10

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with a really cosy, welcoming feel. Wonderful staff. Our room was small but lovely & very quiet. Had a good nights sleep.
Stayed 1 night in Feb 2019
Response from Helen, Operations Manager on 16 Feb 2019
Thank you for the 5 out of 5, we really pride ourselves on our Staff & home comforts.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Helen, Op's Manager on 15 Nov 2018
Thanks John, we hope you will be back to stay with us.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Helen, Op's Manager on 15 Nov 2018
Thank you.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from Helen, Ops' Manager on 1 Nov 2018
Thank you for your star rating Michael.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Helen, Operations Manager on 12 Oct 2018
Thank you for the score Michael, I hope you will stay with us again.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful hotel will be stopping again
Stayed 1 night in Sep 2018
Response from Helen, Operations Manager on 12 Oct 2018
Thank you Sean, we can't wait to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel set in gorgeous surrounding.
Only stayed overnight, but it was a beautiful place and super clean. Room was tastefully decorated and the bed was so comfy. Staff all friendly and welcoming. Highly recommend and will be back.
Stayed 1 night in Sep 2018
Response from Helen, Operations Manager on 12 Oct 2018
Thank you for the lovely feed-back, we ready do work hard to ensure a high standard is maintained. Thank you.

8/10 Good

Frank, Gunnislake, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and stately
A very elegant hotel, nicely situated away from the bustle of Lincoln but no more than a few minutes drive. Pleasant comfortable rooms, excellent restaurant, friendly and helpful staff
Stayed 2 nights in Sep 2018
Response from Helen, Operations Manager on 29 Sept 2018
Thank you for your lovely review and feedback Frank, we hope you will visit us again in the future.

10/10 Excellent

Ann

Fifty and grad.
Went for a birthday and graduation. Excellent accommodation, very helpful and friendly staff. We had a lovely evening meal. Highly recommend. Will definitely go again.
Stayed 2 nights in Sep 2018
Response from Helen, Operations Manager on 15 Sept 2018
Thank you Ann, really pleased you enjoyed your stay with us.

6/10 Okay

James, Norfolk

average hotel in a nice village
First night dinning experience ok, second night poor.
Stayed 2 nights in Sep 2018
Response from Helen, Operations Manager on 15 Sept 2018
Thank you for your feedback James, I hope you spoke to the staff of duty.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not as pictured. but still cosy and comfortable
Petite room. it didn't have the grandeur of any of the pictures... however it was cosy. sadly noise travelled from the neighbouring room and loud, banging doors.
Stayed 1 night in Sep 2018
Response from Helen, Operations Manager on 15 Sept 2018
Thank you for your feed back, some of our rooms are smaller than others, I am sorry you where disturb by neighbouring rooms,.

10/10 Excellent

Verified traveller

Lovely
Stayed 1 night in Aug 2018
Response from Helen, Operations Manager on 2 Sept 2018
Thank you Anon.

10/10 Excellent

Martin, Wakefield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We stayed for 1 night our way to Skegness. Really enjoyed our stay and we would both return and recommend to others. Great atmosphere and well presented.
Stayed 1 night in Aug 2018
Response from Helen, Operations Manager on 2 Sept 2018
Thank you Martin, We are glad you enjoyed your short with us and really hope we see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We hope to return soon.
Fabulous from start to finish, dinner was wonderful, only sorry we couldn't stay for longer.
Stayed 1 night in Aug 2018
Response from Helen, Operations Manager on 22 Aug 2018
Thank you for your lovely review, we hope you will return too.

10/10 Excellent

Rowen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with lots of charm and great food
Beautiful hotel to celebrate our first year wedding anniversary. Food was excellent. Four poster suite (Room 20) was full of character and very romantic. Staff were very friendly. Plus only a 10minute drive from Lincoln city centre for some shopping and siteseeing.
Stayed 1 night in Aug 2018
Response from Helen. Operations Manager on 15 Aug 2018
Thank you Rowan for your fabulous review. Room 20 really is a beautiful room and we are very glad you enjoyed it. May be we will see you for your second anniversary.