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Reviews of Sunset Inn & Suites - Lincoln Airport

2 out of 5
Sunset Inn & Suites - Lincoln Airport
2920 Northwest 12th Street, Lincoln, NE

Reviews

4.4
Rating 10 - Excellent. 28 out of 310 reviews" "
Rating 8 - Good. 28 out of 310 reviews" "
Rating 6 - Okay. 53 out of 310 reviews" "
Rating 4 - Poor. 57 out of 310 reviews" "
Rating 2 - Terrible. 144 out of 310 reviews" "

4.2/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We waited 20 minutes to get someone to check us in…then we get to our room only to find a bed bug on our pillow. Purely awful. Now we have to drive an additional 6 hours tonight because we don’t wanna want to contaminate another room, and then when we get home, we have to clean all of our belongings. Worst experience ever.
Stayed 1 night in Apr 2024

2/10 Terrible

Kim

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Bre

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Nathan Larson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is garbage.
This place is garbage. Photos don't reflect the poor state of this place. The best thing was leaving ....
Stayed 3 nights in Dec 2023

2/10 Terrible

Shelby

Stayed 1 night in Nov 2023

2/10 Terrible

Kyle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, this was the worst hotel I have ever stayed at and I would not recommend anyone stay here. Pay the extra 20-40 dollars for a better place to stay it was horrible here.
Stayed 1 night in Nov 2023

2/10 Terrible

KAREN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!
This was the worst hotel I have ever seen. Check in was challenging because the clerk did not seem to know how to communicate. It was inexpensive, but I was astonished at how awful the quality of the hotel was. I should have been suspicious when my card was charged at check-in, rather than checkout. Our room and the entire hotel smelled like marijuana and cigarette smoke. We came from the football game to change clothes for a wedding. The room was horrible. One towel, no wash clothes or hand towels. Toilet tank top was broken. Bathtub was filthy. The smoke detector was missing and no sprinklers. Isn’t that illegal? There was white powder on the floor along all the walls. Rodent or bugs?? The window did not lock and we were on ground floor. After the wedding we returned and the hotel smelled like fried fish. It reeked! Needless to say, we did not stay and packed up and left. I definitely was not going to stay in that horrible place. Hotels.com should remove this hotel from your listings as it was unsafe, unclean and a terrible experience. I would not have stayed there if it was free. A refund would be in order.
Where the smoke detector should have been.
Bad toilet
Dirty and sketchy fixtures
No lampshade
Stayed 1 night in Oct 2023

6/10 Okay

michael

Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Audley

Stayed 1 night in Oct 2023

2/10 Terrible

Suzanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I ended up not staying here because of the awful stale cigarette smell, filthy carpet and broken window.
Stayed 4 nights in Oct 2023

10/10 Excellent

Chad

Stayed 1 night in Oct 2023

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Room was dirty, bugs, mattress was filthy,
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Staff & service, room comfort
Finding a hotel room for less than $60 on a football Saturday in Lincoln is amazing.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mattress sagging in the middle Very few outlets No sports channels on tv Outside door did not lock
Stayed 1 night in Sep 2023

4/10 Poor

Sallie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV remote. Smelled bad.
Stayed 1 night in Sep 2023

10/10 Excellent

Jc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and staff
Stayed 1 night in Sep 2023

2/10 Terrible

Timothy

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

2/10 Terrible

Joeann

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches, dirty, no television in my room when i arrived they had to get me one, beds very old. Just overal not the place to stay. Had to stay in town 2 more days and moved hotels.
Stayed 2 nights in Sep 2023

4/10 Poor

Kristopher

Stayed 1 night in Sep 2023

2/10 Terrible

Hellda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very dirty. I had driven 7.5hrs and needed a shower but couldn’t since the tub was dirty and the shower curtains as well. Couldn’t heat up food because the microwave was legit smashed and dirty. Only thing I could say was good was the tv.
Stayed 1 night in Sep 2023

10/10 Excellent

Gueorgui

Stayed 1 night in Sep 2023

10/10 Excellent

Gueorgui

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and safe place
Stayed 1 night in Sep 2023

2/10 Terrible

Dave

Disliked: Staff & service, property conditions & facilities
Worst motel ever! No coffee, lobby seating was closed, no water glasses, no vending machines, carpeting torn, limited lighting, no ability to modify temperatures, and just plain TERRIBLE!!! I took pics of the torn carpeting, broken ottoman and empty vending machines. NOT IN ANY WAY WORTH $50!!!
Stayed 1 night in Jul 2023

6/10 Okay

Aaron

Stayed 1 night in Jul 2023

2/10 Terrible

Dale

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not ln formed had to pay for the stay. Did not have all the money a the time of chak in so had to find ather place to stay. Had told them i wood have all money on the 3 of july was not good a nof.
Stayed 5 nights in Jun 2023

4/10 Poor

dennis

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Everything was awful. Toilet seat not even bolted on. Dingy, musty smelling. Lock on the side entrance door was broken so the door wouldn't lock at all.
Stayed 1 night in Jun 2023

6/10 Okay

Dennis

Lobby roped off ..water turned off several hours..water pipe leak in hallway, due to screw into pipe while remodeling
Stayed 2 nights in May 2023

4/10 Poor

Mike

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The facility looked like it was under construction.
Stayed 2 nights in Jun 2023

2/10 Terrible

Silvia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
horrible smoking smell, extremely dirty entrance and lobby area.
Stayed 2 nights in May 2023

2/10 Terrible

Bethany

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is run down filthy and roach infested i will never return and in my personal opinion this facility should be shut down
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
“ The Hood Hotel”
I traveled to Lincoln, Nebr. with my son and our two dogs for the weekend. When we arrived I was greeted at front desk and given a room that had no functional air conditioner, and no television remote. Well that wasn’t going to work for us. I went back down stairs to let front desk know about air conditioner and remote. I didn’t have any problem the lady gave us another room where my needs were met.What I didn’t like was smelling cigarettes throughout the halls. I don’t smoke, and I didn’t like smelling it. Also we woke up one morning to take our dogs out for a walk, and took one of the exits where we met a man stretched out on the floor. I thought he was dead, but he was just asleep on staircase with his private part showing. All the exit doors are left unlocked, so there’s no security. I was glad I had my dogs with me. On a positive note there bed was real comfortable and it was pretty quiet there.
Stayed 2 nights in May 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

6/10 Okay

Rodney

Liked: Staff & service
It's a little sketch
Stayed 1 night in May 2023

6/10 Okay

Dannele

Liked: Staff & service
Disliked: Property conditions & facilities
Didn’t get what was expected from the pics my room had no tub and the second queen bed was unusable due to age the sag would have been like sleeping in a ditch one the upside it was quite and the staff are helpful just don’t think I’d bring children here but ok for adults and lastly yes it could use a remodel but not bad compared to the big chains it’s cleaner than ones we’ve stayed at the year
Stayed 2 nights in May 2023

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Disappointing
This hotel was in terrible condition the weekend we stayed. There was broken windows on the 1st floor, hotel lobby was taped off, the main hallway on the 1st floor looked like it hadn't been vacuumed. Our room was in "OK" condition and the bed was comfortable. The exterior and interior of the building is in overall terrible shape
Stayed 2 nights in Apr 2023

8/10 Good

Patricia

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Kristin

Stayed 2 nights in Apr 2023

10/10 Excellent

Nelly

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fast check in
Stayed 1 night in Apr 2023

8/10 Good

Donald

Liked: Staff & service, room comfort
Decent
If you are just looking for a good place for the night, this works. Decent bed. Quiet. Convenient. It is what you can expect for $50.
Stayed 1 night in Apr 2023

2/10 Terrible

Pedro

Stayed 3 nights in Apr 2023

6/10 Okay

Judd

Liked: Staff & service
There was a shady character in parking lot. They said police came but it did not end issue. I did not have towel in room and toilet did not flush.
Stayed 1 night in Mar 2023

6/10 Okay

Ronald

Travelled with partner
Loud

4/10 Poor

Jonathan, Casa Grande

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy running front desk was cool. But you get what you pay for essentially. Dirty and not the best quality of life.

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Icky
Stains on the bedding, conspicuously stained curtains, electrical outlet falling out of wall, leaky toilet. Don't stay unless u have to. The front desk guy was nice tho.
Stayed 1 night in Dec 2022

10/10 Excellent

LeslieAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Maurice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Natasha

Travelled with pets
Disliked: Amenities, property conditions & facilities
The only thing was gentleman working evenings were apologetic and understanding otherwise worst hotel ever no phones coffee pots breakfast ice machines nothing but lots of bed bugs roaches fleas mice mold cieling falling in no air or lamp shades and stuff disappears and he never compensates or fixes even if u end up in hospital w respitory distress from roaches and bugs being so bad
Stayed 1 night in Oct 2022