Reception

Reviews of Travelodge by Wyndham Lincoln Northeast

2.5 out of 5
Travelodge by Wyndham Lincoln Northeast
5250 Cornhusker Hwy, Lincoln, NE

Reviews

4.4
Rating 10 - Excellent. 23 out of 224 reviews" "
Rating 8 - Good. 16 out of 224 reviews" "
Rating 6 - Okay. 38 out of 224 reviews" "
Rating 4 - Poor. 51 out of 224 reviews" "
Rating 2 - Terrible. 96 out of 224 reviews" "

4.6/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

3.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Jess

Liked: Property conditions & facilities
Disliked: Amenities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Natividad, Edinburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive read reviews on this place and sure it may look uneasy but for the price i paid i believe the place was perfect. I enjoyed my stay for both nights!
Stayed 2 nights in Mar 2024

2/10 Terrible

Bryan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst place I’ve seen, the room was dirty full of bugs and the toilet was given very dirty
Stayed 1 night in Feb 2024

2/10 Terrible

dorothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was sketchy and dark like being in a warehouse district. The potholes in the parking lot were almost not navigable. The building was very old. The clientele mostly live there long-term I think. I sat alone in my pickup for quite a while watching two old men leaned up by the entrance smoking and sharing something from a brown paper bag. Finally I drove away. I will not be staying there EVER.
Stayed 1 night in Jan 2024

8/10 Good

Hood

Travelled with partner
Liked: Staff & service, amenities
Love the openness, for an older motel it isn't in to bad of shape!
Stayed 1 night in Jan 2024

2/10 Terrible

Hood

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First off. I get to them motel and upon entering the parking lot, my car gets stuck in the snow. No one had cleared the snow in the lot. It cost me $50 to have a truck pull me to a parking spot. They didn't have a wheel chair accessable room. I had to pull my girlfriend backwards in her wheel chair threw the snow that hasn't been cleared from there parking lot.
Stayed 1 night in Jan 2024

2/10 Terrible

Rachel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Whole place smelled liked cigarette smoke. Rooms and lobby. They were nice and said they would refund me but still not seeing it on my credit card. Since I needed to stay somewhere else because the smoke smell was so bad

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So we had to wait in freezing cold for battery to be changed on doorlock before entering a room that had no bedding no working outlets no towels the television wouldnt work without specialized remote in which was unavailable to us. The clerk did grab bedding from the room next door. But it was awful. Im expecting a full refund and for this motel to be marked and not advertised through ANY AGENCY. AND WHYNDAM SHOULD BE ASHAMED
Stayed 1 night in Dec 2023

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are very nice! Rooms are very clean!
Stayed 1 night in Dec 2023

2/10 Terrible

darla

Travelled with pets, Travelled with partner
We were unable to stay due to poor air quality in the room.
Stayed 1 night in Dec 2023

10/10 Excellent

Nijha

Chr in was easy and Jesse had great customer servi
Stayed 3 nights in Dec 2023

4/10 Poor

Mackenzie, Abilene

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was absolutely gross, the pictures don’t match the room. It smelled like weed and cigarettes, there was a lot of construction and holes in the walls/floors. Do not recommend staying here ever!

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nasty! The "nonsmoking" room reeked of cigarettes. There were stains on the bed linens, boarded up and broken windows. I could go on for days about everything that was bad. Needless to say, this property should be torn down. So, long story, short; DO NOT STAY HERE!!!
Stayed 1 night in Nov 2023
Response from Paul on 24 Nov 2023
Esteemed Critic of Hotel Ambiance,Thank you for sharing your experience, albeit in a rather colorful manner. It’s fascinating how a local sports event, like a Huskers game, can vividly color our guests' perceptions, occasionally in a smoky hue, as you've described. Rest assured, we tackle such unexpected aftermaths with rigorous cleaning and state-of-the-art ozone treatments to restore our rooms to their intended freshness.Regarding your observations of the bed linens and windows, they are a part of our intriguing journey through renovations. Replacing glass with OSB prior to siding may indeed present a somewhat 'avant-garde' appearance, but it is a temporary phase in our evolution. Your adventurous spirit in choosing to stay with us amidst these transformations is commendable, although it seems it may have been a tad too adventurous for your tastes.We pride ourselves on offering an economical haven in the city, especially during festive times like Thanksgiving, when other establishments inflate their prices unreasonably. It's a curious world where the expectation of a champagne experience on a beer budget prevails. Yet, we try our best to meet and exceed these diverse expectations within our humble means.We would be intrigued to know the specific room that hosted your eventful stay, as it would greatly assist us in our ongoing mission to refine our guest experience. Your feedback, while expressed in a rather unique style, is invaluable to us.We apologize if our current state of metamorphosis did not align with your expectations. We look forward to the opportunity of welcoming you again in the future, post-transformation, perhaps under less extraordinary circumstances.Warmest regards,The ugly motel

10/10 Excellent

william

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only few (several) blocks from Bus Stop!
Super convenient and seemed less than (4) block walk straight N, then East from SE front of Hotel Property, to Jefferson (Greyhound Etc) Connection/ Station!
Stayed 1 night in Nov 2023
Response from Paul on 25 Nov 2023
Dear Anonymous,Wow, a perfect score of 10 out of 10! We’re thrilled to hear that our hotel’s location played a starring role in your positive experience. It seems like you’ve mastered the art of urban navigation and found the best way to make the most of our prime spot.Just like a well-placed compass guiding adventurers, we love being the starting point for our guests’ city explorations. And it sounds like you navigated those “several” blocks to the bus stop like a true local! It’s great to know that our proximity to the Jefferson Connection made your journey smoother than a leisurely stroll in the park.Thanks for sharing your experience and for your eagle-eyed appreciation of our location. We’re already looking forward to welcoming you back on your next urban adventure. Until then, may all your travels be just a few enjoyable blocks away!Best regards,THEUGLYMOTEL

2/10 Terrible

Dawn, Norfolk

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Although my stay did not need to be long, I found a number of different things that really just made me not want to stay there. First and foremost the dead bolt needed extreme force, and I believe that was due to the door being bent(you could see out the door between the door and the frame at the bottom and the top) the folks around were pretty sketchy, and while I was not in classes would often be wondering if I would be found dead in a dark alley somewhere. So the dead bolt being difficult was a pretty stressful factor. The curtains were so overly long they lay a foot on to the floor so there was no point to using the ac or the heat since I would have to open the curtains in order to actually gain a benefit from utilizing the unit. The microwave wasn’t plugged in and unless I physically moved it, I was not using it, there were dirty finger prints on many door surfaces including the bathroom, there was no chair to sit in, no alarm clock no phone, and the light bulb from the main lamp was down right not present. The characters that mulled about who also had rooms were awake and mobile mostly during the late night and early morning hours and I’m pretty sure I counted at least four fights, two of them pretty intense, and one woman in a black non licensed Nissan just at random screaming about how she had no where to stay. If however, you embrace the risk of seeing how brave you really can be then of course this is the and what you can tolerate, by all means enjoy your stay!
Stayed 2 nights in Nov 2023

2/10 Terrible

Claudiu

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Area was dirty, unsafe, so we just check out minute after checking in. The door to upstairs is only open if a rock is holding it. Room looked ok-ish, but we did not want to leave the car outside that place. Smelled like weed and piss everywhere. Half of building looks like it should be demolished. Would not go again.

4/10 Poor

Raymond

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
not happy
since we have c-pap's we could only use one because only part of the plug in or outlets worked.
Stayed 1 night in Oct 2023
Response from Paul on 25 Nov 2023
Dear Raymond,We're truly sorry to hear about the outlet issue during your stay, especially since it affected the use of your CPAP machines. Reliable access to power is a basic, but crucial part of a comfortable stay, and we clearly fell short in this regard.Our team is already addressing this to ensure all outlets are fully functional for all our guests' needs. We understand the importance of these details and appreciate your patience as we work to improve.Please consider giving us another chance to provide you with a better experience. We value your feedback and are committed to making things right.Best regards,The Ugly MotelWhere Every Guest's Comfort is Our Priority

2/10 Terrible

Rebekah

Disliked: Cleanliness, property conditions & facilities
There was a mouse in the room and people were fighting outside.
Stayed 1 night in Oct 2023
Response from Paul on 25 Nov 2023
Dear Rebekah,Oops! It seems our hotel momentarily turned into a scene straight out of a slapstick cartoon. A mouse in your room? We wonder if that's the same cheeky critter rumored to have had a comedic scuffle with a duck in the hallway. Quite the spectacle, but not exactly what we aim for in guest experiences!We apologize for this unexpected 'animation' and any outdoor noise. We're usually known for our tranquility, not wildlife escapades or hallway theatrics. Rest assured, we're on the case faster than a cartoon chase scene.For some intentional laughs (and no wildlife!), do check out our YouTube channel, "THEUGLYMOTEL". It's all the fun of a cartoon without the surprise animal cameos!Best regards,The Ugly Motel“Oh boy, oh boy, oh boy!” - We promise a quack-free, peaceful stay next time!

10/10 Excellent

Dale

Stayed 1 night in Oct 2023
Response from Paul on 25 Nov 2023
Dear Dale,A perfect score of 10 out of 10 – now that's what we call hitting the jackpot, and speaking of jackpots, rumor has it you might have had quite the lucky streak in our lobby's "skilled game parlor." Congratulations on that mini victory! It's always a thrill to see our guests not only enjoy their stay but also snag a bit of extra excitement along the way.We're over the moon to know you had such a fantastic experience at the Travelodge by Wyndham. It's guests like you who make our day, and not just because you're a whiz at the games. Each positive review is like a winning token in our ongoing quest to provide top-notch hospitality.If you haven't already, we'd love for you to take a peek at our YouTube channel, "THEUGLYMOTEL." It’s not as thrilling as winning at our skilled games, but it's a close second. You'll get a glimpse of the behind-the-scenes action of our hotel remodel, including nods to our cinematic past and former Holidome glory days.Thanks for being a part of our story, Dale. We're eagerly waiting to welcome you back – who knows, maybe the skilled game parlor has another jackpot with your name on it!Best regards,The Ugly MotelWhere Every Stay is a Winning Experience

6/10 Okay

Javier

Stayed 2 nights in Oct 2023
Response from Paul on 25 Nov 2023
Dear Javier,Thanks for giving us a 6 out of 10! In the world of hotel ratings, that's like a solid 'C' – not quite the honor roll, but we're definitely passing the class.We're curious about the story behind the score. Did our charm and character win over half of your heart, or was it something more specific that caught your fancy? Maybe it was a sneak peek of our ongoing renovations, a glimpse of our storied past, or perhaps just the right amount of quirkiness in our "skilled game parlor"?Whatever it was, we'd love to bump that 6 up to a perfect 10 on your next visit. We're all about making improvements and adding that extra touch of magic to every stay. And speaking of magic, have you checked out our YouTube channel, "THEUGLYMOTEL"? It’s not quite a magic show, but it's full of surprises and behind-the-scenes action of our hotel remodel.We hope to welcome you back soon, Javier, for a stay that's nothing short of a 10 out of 10 experience!Best regards,The Ugly MotelStriving for Perfect Scores, One Stay at a Time!

6/10 Okay

Verified traveller

Disliked: Cleanliness
A place to rest my head
Not fancy, kinda run down. On a big trip, it was a decent place to sleep. It wasn't very clean though. Shower was in dubious condition.
Stayed 1 night in Oct 2023
Response from Paul on 25 Nov 2023
Dear Anonymous,Thanks for the 6 out of 10 and for finding us a decent spot to rest your head during your big trip. We aim to be more than just "not fancy", though we admit our charm includes a hint of 'vintage flair'.Your notes on cleanliness and the shower's 'dubious condition' are duly noted. We're on a mission to upgrade from dubious to delightful. Next time you're passing through, we hope to be a highlight rather than just a pit stop.Best regards,The Ugly MotelWhere Every Stay Gets Cleaner and Brighter!

2/10 Terrible

Vicki

Stayed 1 night in Oct 2023
Response from Paul on 25 Nov 2023
Dear Vicki,Thank you for your succinct review and for giving us a whole 1 out of 5! We’re absolutely over the moon to have scored a point on your scale. It’s not every day we get to celebrate such an achievement.While your words are few, their impact is immense, much like a minimalist masterpiece in an art gallery. We’re left to ponder the deep, underlying reasons for this generous single star. Was it our charming decor, the delightful view from your room, or perhaps our friendly staff that won us this honor? The mystery adds to the excitement!Jokes aside, we really would love to know what we could have done better. We’re all about improvement and genuinely value your feedback, even if it’s a tough pill to swallow. Please feel free to reach out with more details on how we can earn the other four stars next time.Looking forward to your next visit, where we hope to turn that 1 star into a sparkling 5!Warm regards,THEUGLYMOTEL

10/10 Excellent

william

Liked: Staff & service, amenities, property conditions & facilities
The
Stayed 3 nights in Oct 2023
Response from Paul on 25 Nov 2023
Dear William,Thank you for the stellar 5 out of 5! It's like you've stepped out of the TARDIS, enjoyed a time-bending experience at our humble establishment, and then zipped off into the cosmos, leaving us with a mysterious, wordless approval.Speaking of the TARDIS, did you stumble upon our little secret? Hidden somewhere within The Ugly Motel is a scale-sized TARDIS – a quirky tribute for fellow Whovians. It's our own nod to the wonders of time and space, tucked away for the curious and adventurous to discover.Your silent yet impactful rating leaves us wondering: was it the whimsy of finding our TARDIS that won you over, or perhaps some other hidden gem in our universe here? We're thrilled to have provided a stay worthy of a Time Lord's approval.Looking forward to your next visit, where the adventures continue and the mysteries deepen. Maybe next time, the story of your stay will unfold like a classic Doctor Who episode – full of surprises and memorable moments!Best regards,The Ugly Motel"Fantastic!" - Where Adventure Awaits Around Every Corner (and in a TARDIS)!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Paul on 25 Nov 2023
Dear Tiffany,Thank you for the dazzling 5 out of 5 rating! In the world of hotel reviews, yours is like a shining star in our night sky – bright, beautiful, and oh so appreciated.We can't help but wonder, what made your stay so special? Was it the unique charm of our rooms, the friendly encounters with our staff, or perhaps the thrill of the hunt for our hidden scale-sized TARDIS? Maybe it was the echo of our cinematic history that added a touch of Hollywood to your visit?Whatever it was that captured your heart, we're overjoyed to have made such a positive impression. We're committed to making every stay memorable, and your review tells us we're on the right track.We look forward to welcoming you back to The Ugly Motel. Who knows, next time you might unravel another secret or two hidden within our walls!Best regards,The Ugly MotelWhere Every Stay is a Five-Star Adventure!

6/10 Okay

Richard

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I blame expedia for how made the hotel is. Expedia should do a check of property. Hotel from frobt looks abandoned. And get to the side and back yard, abandoned vehicles, potholes. Broken glass and so nasty to get to room. Once inside room, it wasnt to bad, very hard to get deadbolt to work. Felt very unsafe, the smell of pot coming from next room was so bad. If your by yourself or if your partner dont mind the outside, its not a horrible inside ride. We got one towel for a double room, glad we had some with us, as everything was stained. Hotel doesnt look like anything in pictures. Feels like your in the geto. I wish id of done more resurch before hand, but tried to save $15 a night. Its not worth it.
Stayed 1 night in Oct 2023
Response from Paul on 25 Nov 2023
Dear Richard,Thank you for taking the time to leave a review. It sounds like your stay with us was a bit like a roller coaster ride – a few unexpected turns and a bit of a bumpy path, but not all bad once you got inside.We're sorry to hear that our exterior gave off an 'abandoned chic' vibe – that's definitely not the look we're going for. We're on a mission to transform our outside to match the "not horrible" inside experience you mentioned. Think of it as a fixer-upper project, but on a hotel scale.The deadbolt issue and the unwanted aromatic accompaniment from next door? Not exactly the kind of features we pride ourselves on. We're working on smoothing out those wrinkles to ensure a more secure and less fragrant stay in the future.We agree, saving 15 a night shouldn't mean a trip to the 'geto'. We're aiming for 'budget-friendly oasis'. Your feedback is a valuable part of our improvement plan, and we hope to turn those 3 stars into 5 on your next visit.Best regards,The Ugly MotelWhere We're Turning 'Abandoned Chic' into 'Welcoming Retreat'!

2/10 Terrible

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities
Sketchy neighbor hood with patrolling police cars, 1 towel for 2 guests, way off the main roads. No free tv, we packed up and kept driving.overpriced for the room.
Stayed 1 night in Sep 2023
Response from Sherlock on 25 Nov 2023
Dear Rose,Thank you for your review, which has added an intriguing chapter to the mystery novel of The Ugly Motel. Your tale begins in a setting filled with intrigue – a sketchy neighborhood patrolled by police cars, reminiscent of a classic detective story.As for the curious case of the single towel for two guests, it's a plot twist worthy of a whodunit. Our usual policy is a towel per guest, so this scarcity is a puzzle we're keen to solve. Perhaps the towels are leading a double life, one we're yet to uncover.The enigma deepens with the mention of no free TV. Every room at our motel boasts free cable and smart TVs, a fact as clear as the clues in a Sherlock Holmes investigation. Could this be a miscommunication, a twist in the plot, or perhaps a mysterious signal interruption from an unknown source?And then, the climax: you packed up and continued your journey, leaving behind the mysteries of our motel. We respect your decision to move on, though it leaves us with an unsolved case.Our story may not have the ending we hoped for, but we're committed to writing future chapters that resolve these mysteries and offer a more satisfying stay.If you ever decide to return, perhaps the sequel will reveal the answers and provide a stay that's worth every penny.Best regards,The Ugly MotelWhere Every Stay is a Chapter in Our Ongoing Mystery!

4/10 Poor

Anne

Travelled with partner
Disliked: Amenities
You'd think for a hundred dollars the toilet paper and light switch fixtures would be clean and tidy, and that the paint in the bathroom would not be flaking off the walls and ceiling.
Stayed 1 night in Sep 2023
Response from Paul on 25 Nov 2023
(To the tune of "Shiny" from Moana, including a chorus) "In The Ugly Motel, we aim to be bright, But Anne's review showed us we're not quite right. A hundred dollars, a stay so grand, Cleanliness should be at hand.(Chorus) We'll be shiny, like a star in the sky, Fixing every little thing, we'll try. From bathroom paint to the light switch gleam, We're more than what we seem.Toilet rolls and switches, should be pristine, In every nook and cranny, not to be unseen. Our walls may flake, but our spirits are high, Like a diamond, we'll catch your eye.(Chorus) Shiny, making everything new, Anne, next time, a better view. From the ceiling to the floor, We'll be what you're looking for.At The Ugly Motel, where dreams are keen, Turning every stay into a scene. We're shining up, from dusk till dawn, Until every flaw is gone." Best regards,The Ugly MotelWhere Every Stay Shines Brighter than Before!

2/10 Terrible

Billie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t stay there
Response from Paul on 25 Nov 2023
I don’t think you did …

2/10 Terrible

Skyla

Stayed 1 night in Sep 2023
Response from Paul on 25 Nov 2023
Dear Skyla,Two stars in the night, Improvements on the horizon, Return, find delight.Best regards,The Ugly MotelWhere Every Stay is a Poem Unfolding!

10/10 Excellent

Cyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly the renovations look nice!!
Stayed 1 night in Sep 2023
Response from Paul on 25 Nov 2023
Panel 1:Setting: The Ugly Motel lobby, with Calvin behind the front desk dressed as a hotel manager, and Hobbes lounging nearby.Calvin: “Hobbes, we’ve received a 5-star review!”Hobbes: “Really? From who?”Panel 2:Close-up on Calvin reading the review on a computer screen.Calvin: “From Cyle! Says our staff is friendly and loves the renovations!”Hobbes: “Ah, a connoisseur of fine hotels, no doubt!”Panel 3:Calvin, looking thoughtful, with Hobbes curiously peering over his shoulder.Calvin: “We must honor this high praise. It calls for a grand gesture!”Hobbes: “Like what? A parade? A statue in his honor?”Panel 4:Calvin, now dressed in an artist’s beret and holding a paintbrush, with Hobbes as his assistant.Calvin: “We’ll create the ‘Cyle Suite’ – the epitome of hotel luxury!”Hobbes, rolling his eyes: “Don’t forget the tiger-print pillows!”Panel 5:A guest walks in, and Calvin dramatically presents a key.Calvin: “Welcome to The Ugly Motel, where every guest is a VIP, especially those who appreciate our hard work!”Hobbes, whispering to Calvin: “But keep an eye out for anyone named Cyle!”

2/10 Terrible

Vickie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very ghetto for a room for this cheap price, room was fairly clean, but very rundown and old. Several of the electrical sockets didn't work, lamp didn't work, no trash can provided, only had 1 set of very cheap towels for a room for 2. Door to the bathroom was hung with the hinges on the wrong side, and the door was broken so it didn't close all of the way. Smelled very musky in a bad way. Only good thing was the bed was comfortable and it had a nice TV even though channels were limited. The first room we had been given, the TV the connections had been pulled from the wall, so we were moved to a different room. Worst place we've ever stayed, and we usually stay in Super 8's and Motel 6, so not a hotel diva.
Stayed 2 nights in Sep 2023

2/10 Terrible

Christine D.

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It would make a great set for a crime scene. Also the desk people were very nice. But the floor was wet with mold-smelling water, there were stains on the sheets, broken doors, toilet plugged weird stuff in the tub. Couple of dead bugs on the ground. Outlets didn’t work (except the one strip for tv and fridge. I was charged an extra $30 after I left, though I was not responsible for its dilapidation at all. This is definitely not a 3 star and DEFINITELY should charge more than 50.
Stayed 1 night in Sep 2023

2/10 Terrible

John

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had broken windows and we had told them about a leak in our bathroom and they didn’t fix it while we were there. Very poor service.
Stayed 4 nights in Aug 2023

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

TyYuanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Amy

Stay Away
We could not stay here. We did not even get out of the car. The area and the hotel seems very unsafe.
Stayed 1 night in Sep 2023

4/10 Poor

Nicholas

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Too many people letting there dog's bark excessively and people just screaming at 345am in the morning's
Stayed 1 night in Aug 2023

4/10 Poor

Nicholas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excessive barking of neighbors dogs. Took two hours just to receive toiletries. People putting trash right bu my room door
Stayed 1 night in Aug 2023

2/10 Terrible

Kristopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a dump, the pics on their page must be 20 years ago. The one bright spot was the hostess Natalie who refunded me since I did not feel safe staying there.
Stayed 3 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like rats and flies…
This place is a joke. It has rat droppings on the desk, and in the corners. If you enjoy flies flying around you, don’t miss this place. The room was barely cleaned before I moved in. Smells weird, and you can hear your neighbors screaming at night.
Stayed 7 nights in Aug 2023

2/10 Terrible

Joeann

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its falling apart and dirty, the hallways the outside,Bathtub,sink,and mirror was smeared in a greasy looking substance.
Stayed 3 nights in Aug 2023
Response from Paul- the ugly motel on 22 Aug 2023
I'm deeply sorry to hear about your experience, especially given our commitment to providing a comfortable stay for all our guests, including traveling nurses. We have enjoyed hosting several traveling nurses as an affordable hidden quit spot located between the hospitals.Your feedback is invaluable, and we'll be addressing these issues immediately. We'd love an opportunity to make things right and ensure that our facility meets the standards that professionals like you deserve. Thank you for bringing this to our attention. As continue we remodel our hotel it will looker much nicer on the exterior. We will figure out what cleaning product left a residue, I’m assuming something was over-mixed.

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled my 3 night stay, claimed it was forced due to a system reset, still have not received my refund the guy said i would be getting. The A/C units are exhausted directly into the glass hallway so on hot days its actually dangerous walking to or from your room.
Stayed 3 nights in Jul 2023

10/10 Excellent

Bumble

Liked: Cleanliness, staff & service, property conditions & facilities
Kayla is awesome. They take care of their customers and I feel safe staying here. If I need anything, she makes sure that I am good with whatever I need. Thank you Travelodge.
Stayed 4 nights in Jul 2023

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Megan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures look better then the actual place, and we never got any towels it also took 20 min before someone came to the front desk to check in
Stayed 1 night in Jul 2023

2/10 Terrible

Taylor

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

William

Stayed 1 night in Jul 2023

10/10 Excellent

Dennis

Travelled with partner
Disliked: Amenities, property conditions & facilities
Only had one towel asked for another, clerk said she would bring one. 45 minutes later, I went back, she was leaving her shift. I asked the new attendant.. he went and got one. The beds were not made the next day, no fresh towels..
Stayed 2 nights in Jul 2023

4/10 Poor

Nancy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property is old and run down. The bed and TV were ok. I wouldn’t choose to stay here again.
Stayed 1 night in Jul 2023
Response from The ugly motel on 9 Jul 2023
Hey thanks for the feedback. We’re trying to decide what product to focus on next. What would you say made it feel run down? Our intention is new siding next.The outside hallways and exterior are definitely being remodeled. The 55” smart TVs and 1,000 bed are usually our selling points.