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Reviews of Hotel Manhattan Inn Airport

3.5 out of 5
Hotel Manhattan Inn Airport
Jiron Luna Pizarro 168 - Urb La Colonial, Callao, LIMA

Reviews

6.8
Rating 10 - Excellent. 89 out of 563 reviews" "
Rating 8 - Good. 176 out of 563 reviews" "
Rating 6 - Okay. 181 out of 563 reviews" "
Rating 4 - Poor. 84 out of 563 reviews" "
Rating 2 - Terrible. 33 out of 563 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Manhattan Inn Airport Hotel on 8 Apr 2024
Dear Arturo, thanks for your preference! We hope to see you soon. Regards

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manhattan Inn Airport Hotel on 8 Apr 2024
Thanks for your preference! Best regards

8/10 Good

Hiroko

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Manhattan Inn Airport Hotel on 12 Feb 2024
Thanks for your preference! We hope to see you soon. Regards

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manhattan Inn Airport Hotel on 12 Feb 2024
Thanks for your preference! We hope to see you soon. Best regards

4/10 Poor

Jake

Stayed 1 night in Jan 2024
Response from Manhattan Inn Airport Hotel on 12 Feb 2024
Thanks for your preference! Best regards

6/10 Okay

Brent

Stayed 1 night in Dec 2023
Response from Manhattan Inn Airport Hotel on 12 Feb 2024
Thanks for your preference! We hope to see you soon. Regards

6/10 Okay

Wesley Geraldo

Stayed 1 night in Dec 2023
Response from Manhattan Inn Airport Hotel on 12 Feb 2024
Thanks for your preference! We hope to see you soon. Best regards

10/10 Excellent

Michael, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manhattan Inn Airport Hotel on 16 Oct 2023
Thanks for your preference! We hope to see you soon. Best regards

10/10 Excellent

Michael, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, helpful, cheerful staff. Went, literally, the extra mile to help. Personally took me shopping and banking. Spanish lessons. Swift shuttle to and from airport. Stay here when in town.
Stayed 2 nights in Oct 2023
Response from Manhattan Inn Airport Hotel on 11 Oct 2023
Dear Michael, we sincerely appreciate your kind words and are delighted that you found our staff helpful and cheerful. We look forward to welcoming you back during your next visit to town.

10/10 Excellent

Geethanjali

Liked: Staff & service, property conditions & facilities
The hotel is very clean and neat
Stayed 1 night in Sep 2023
Response from Manhattan Inn Airport Hotel on 15 Sept 2023
Estimada Geethanjali. Gracias por tu comentario y por haber elegido nuestro hotel. Estoy feliz de que hayas disfrutado de tu estancia y esperamos tenerte de nuevo como invitado en nuestro hotel.

10/10 Excellent

Suchitra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean cheap hotel by airport. Very helpful staff. Will recommend.
Stayed 1 night in Jul 2023
Response from Manhattan Inn Airport Hotel on 2 Aug 2023
Thank you very much for your coments!

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jul 2023
Response from Manhattan Inn Airport Hotel on 10 Jul 2023
Muchas gracias por tu preferencia!

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manhattan Inn Airport Hotel on 10 Jul 2023
Muchas gracias por tu preferencia!

10/10 Excellent

shishir

Stayed 1 night in Jun 2023
Response from Manhattan Inn Airport Hotel on 7 Jul 2023
Gracias por elegir Manhattan Inn Airport Hotel. Agradecemos tus comentarios!

10/10 Excellent

Miguel

Very good
Stayed 1 night in Apr 2023
Response from Manhattan Inn Airport Hotel on 11 Apr 2023
Dear Miguel, Thank you for your comment, we hope to have soon again. Best regards

4/10 Poor

Huijia

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This is a very basic and old hotel. No elevator
Stayed 2 nights in Mar 2023
Response from La Gerencia on 20 Mar 2023
Good morning Miss Huijia Teng, we apologize for the inconvinience in our hotel, This is a Basic hotel and it price is low too. But our staff give to our passengers the best from them to make you feel like your home. Very sorry if we do not cover your expectations.

8/10 Good

Normand

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice people where great staff wise... location did not seem the greatest.. but it was just one night stay for airport use
Stayed 1 night in Sep 2022
Response from Guadalupe Gonzalez on 14 Sept 2022
Dear Normand: Thank you very much for your comment, our goal is to constantly improve to offer you the best, we hope your stay has been comfortable and that you come back soon. Best regards.Manhattan Inn Airport Hotel.

2/10 Terrible

Roberto

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Robert, Harrison

Stayed 1 night in May 2022

10/10 Excellent

Abel

Liked: Property conditions & facilities
Stayed 1 night in Nov 2021
Response from Alex Perez. on 1 Dec 2021
Estimado Abel Muchas gracias por tus comentarios positivos. Nos enorgullece poder satisfacer las necesidades de nuestros huéspedes de la mejor manera posible. Sus comentarios nos permitiran seguir mejorando. Buen viaje!!! Alex Perez.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff members
I was flying in after midnight so it was convenient that the hotel was near by. When I booked, they asked me if I need a ride and I requested one, but apparently they don’t offer rides. I was having hard time with a local SIM card, and two men who were working at the hotel then were so kind to help me to figure things out even though we didn’t have a common language. I really appreciate their kindness.
Stayed 1 night in Oct 2021
Response from Alicia Huarca on 20 Oct 2021
Dear passenger, we appreciate your feedback. It permit us to be better. We will let our staff know your greetings and kindness. Thank you for your attention. Best regards

6/10 Okay

Aaron

Travelled with family
Disliked: Amenities
The location of the property was ideal for a one night stay. However, i did not stay long enough to say much about to staffing experience. The room served its purpose for the night and that was that. The neighborhood is very sketchy. I would think twice if i stayed there again.
Stayed 1 night in Sep 2021
Response from Alicia Huarca on 13 Oct 2021
Dear guest, I appreciate your comment. Your opinion allows us to be better every day. I am sorry that the neighborhood has not been to your liking. We are near the International Airport and very far from the tourist area. Thank you very much for your Feedback Best regards .

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was great for overnight stay near airport. The staff is so friendly and helpful. The gentleman walked me to the store to get water. It doesn’t have many amenities but it’s perfect for a short stay. It’s super close to the airport. We paid 10 USD/40 soles to get there from airport.
Stayed 1 night in May 2021
Response from Thank you on 25 May 2021
Dear Sir, Thnak you very much for your feedback. Your opinion is very important to us. It permit us to be better every day. We will see it soon !!

10/10 Excellent

Bill, Greenville SC

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet, walking distance to restaurants. Friendly staff good breakfast.
Stayed 1 night in Jul 2020

8/10 Good

JS, London

Liked: Cleanliness
Clean, functional, secure, close to the airport and staff helpful. What more can you ask for an airport hotel!
Stayed 1 night in Mar 2020
Response from Isabel Rios on 11 Mar 2020
Estimado JS; Muchas gracias por sus buenos comentarios, como hotel nos sentimos dichosos de que se haya sentido muy cómodo, esperamos tenerlo pronto en Perú. Saludos cordiales Isabel Rios Front Desk

10/10 Excellent

MikeLee, Queens, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the airport. Very safe location. Quiet neighborhood. Hotel staff very friendly and responsive. Would recommend this property in a heartbeat. 5 stars.
Stayed 1 night in Feb 2020
Response from Isabel Rios on 29 Feb 2020
Estimado Mike: Buenos días Gracias por sus comentarios, nos es grato haberlo tenido en nuestro hotel y nos alegra saber que su estancia con nosotros fue agradable. Muchas gracias por el deseo de recomendarnos con sus amigos y familiares, esperamos tenerlo como huésped pronto. Saludos Cordiales Isabel Rios Recepción

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and very helpful. For improvement in the future my room did not have bath towels when I arrive. However, the staff responded within moments of my request for towels.
Stayed 7 nights in Feb 2020
Response from Isabel Rios on 29 Feb 2020
Estimado huésped: Nos es grato saber que recibio una atención de calidad de parte de nuestro personal. Sus comentarios y recomendaciones nos ayudarán a brindar un mejor servicio y mejorar día con dia nuestras operaciones. Espero que haya pasado un hermoso tiempo en nuestro país, Perú. Saludos cordiales Isabel Rios

8/10 Good

Lucy

Travelled with group
Liked: Cleanliness, staff & service
No air conditioner. Just fans, but weather we had didn't need air conditioner. But staff was nice. Neighbor not to nice. Wouldn't be in the neighborhood if alone. But the hotel was okay in terms of safety.
Stayed 1 night in Feb 2020
Response from Front Desk on 20 Feb 2020
Estimada Lucy: Gracias por enviarnos sus comentarios y su positiva puntuación. Le pedimos las disculpas del caso si no se sintió segura dentro del barrio, como hotel hacemos que nuestros huéspedes se sientan seguros dentro de nuestro establecimiento. Esperamos que haya pasado un grandioso tiempo en nuestro país, Perú. Saludos cordiales Isabel Rios Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always available, even 1am when I checked in.
Stayed 1 night in Jan 2020
Response from Area de Marketing on 9 Feb 2020
Muchas gracias por su buena puntuación, nos alegra haber cumplido con sus expectativas, esperamos que haya pasado un tiempo espléndido en nuestro país, Perú. Saludos cordiales

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
No towels in the bathroom, bad area, very dangerous location, uber doesn't drive you there after 7 pm.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good because it's close to the airport. You avoid a lot of traffic
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean with friendly staff, but hotel is very simplistic with no amenities
Stayed 1 night in Oct 2019
Response from Reception area on 3 Nov 2019
Thank you for taking the time to write a detailed review. All your comments are essential to improve our service. We will ensure that your complaints are transmitted to the corresponding area.

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Area surrounding property is very loud. Bring ear plugs! The fan in my room did not work. Very simplistic hotel, but it was clean
Stayed 1 night in Oct 2019
Response from RESERVAS on 8 Nov 2019
Thanks for your comments, it will help us improve!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from RESERVAS on 8 Nov 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No hay elevador , todo lo demás está bien , la atención de los encargados súper atentos y nos resolvieron las necesidades
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property had numerous noisy guests, it served our purpose well....being close to the airport. It was a clean property with kindly and helpful staff.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!! So helpful with check in and carrying our luggage up all the stairs. The receptionist went out of her way to help us find a taxi service and helped translate for us when needed! The hotel also allowed us to store our luggage in a storage room while we waited for our 1 am flight out!
Stayed 1 night in Jun 2019

6/10 Okay

Taz, Perth

Travelled with partner
Disliked: Staff & service
Tricked into accepting a ground floor room #102 that was very noisy, staff were not very considerate and made a lot of noise.
Stayed 1 night in Jun 2019

6/10 Okay

Kevin

Disliked: Cleanliness
Not the best.
Run down area of town. No safety locks on door. Stained pillows. American breakfast totally underwhelming
Stayed 1 night in May 2019

10/10 Excellent

Zhan, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk Madison was very helpful and kind to us.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the people very much. You cannot have guests!! So be aware of that.
Stayed 2 nights in Apr 2019