Terrace/patio

Reviews of ANTARA HOTEL & SUITES - MIRAFLORES

3.5 out of 5
ANTARA HOTEL & SUITES - MIRAFLORES
Alcanfores 450 Miraflores, Lima, LIMA

Reviews

8.0

Very good

Rating 10 - Excellent. 46 out of 117 reviews" "
Rating 8 - Good. 38 out of 117 reviews" "
Rating 6 - Okay. 16 out of 117 reviews" "
Rating 4 - Poor. 10 out of 117 reviews" "
Rating 2 - Terrible. 7 out of 117 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't imagine find anything better in lima. I wanted to extend to my stay but they will booked.
Stayed 1 night in Feb 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet. The breakfast was excellent. The front desk was wonderful. I loved the surroundings. The park close by was wonderful.
Stayed 2 nights in Jan 2024

8/10 Good

ANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Rebeca

Stayed 5 nights in Jan 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and perfect location. WIFI sketchy.
Stayed 3 nights in Oct 2022

6/10 Okay

Peter

Stayed 1 night in Dec 2021

10/10 Excellent

Gabriela Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La zona en que se encuentra.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hidden charges
I was charged $5 for a bottle of water in the bathroom. Did not know this until checkout. Water that should have been complimentary. Building is old. This hotel is three stars not four.
Stayed 4 nights in Mar 2020

10/10 Excellent

David, Melbourne Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff went out of their way to help us in all aspects especially the recommendations of where to eat and making the bookings, especially Julio Llanos who made our stay. Our accommodation room 209 was great and nice character. The breakfast was excellent A great place to stay.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Romantic staying and pleasant
We travel to celebrate new year in Lima and we had a romantic night with celebration in the room, that had a terrace and jacuzzi. All was according to the price that we paid, we got the same double room that we booked. Excellent service and very good breakfast. As a professional hotel manager I only can suggest that the owners should renovate only some things in the rooms, to keep the same elegant traditional colony style, and of course check the cleaning of the carpet, that was the only thing careless that I could see. But the rest was excellent and pleasing in general. We had a good memory of our staying.
Queen size bed
Jacuzzi
Terrace
Restaurant view
Stayed 1 night in Jan 2020

10/10 Excellent

CHULHYUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay during business trip
Nice service. Fast internet Convenient location
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A pleasing exterior leads to a faulty interior. The room we got was old and stinky because wait for it, it is a SMOKING property. The bathroom had mold on the walls, and inside the nozzles of the spa tub. Breakfast buffet was utterly mediocre, coffee tasted like it was day old and had be reused? Cereal was stale. This place looks nice, but is not. Would not recommend staying here.
Stayed 2 nights in Oct 2019
Response from ANTARA HOTEL on 10 Dec 2019
We are sorry that you had that persecution, we would love to be able to assist you on another occasion and may have another vision of our service

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff . Breakfast was amazing
Stayed 2 nights in Mar 2019
Response from ANTARA HOTEL on 10 Dec 2019
Thank you very much for your comments, we hope to attend you promptly

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Gino

Excellent!!
Stayed 13 nights in Aug 2018
Response from ANTARA HOTEL on 10 Dec 2019
Thank you very much for your comments, we hope to attend you promptly

8/10 Good

NB, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient spot to stay...nice and comfy environment. Yummy Pisco Sour complimentary drink! Close to restaurant and eateries and shopping
Stayed 1 night in Aug 2018
Response from ANTARA HOTEL on 10 Dec 2019
Thank you very much for your comments, we hope to attend you again

6/10 Okay

Laura A

Liked: Cleanliness, staff & service
Might have been great?
We booked this location on a recommendation from a friend as a hotel with Peruvian charm. Our room was not available and we were sent to stay at the tacky Hotel & Casino across the street. We used your restaurant & concierge service and were very happy with the service they provided.
Stayed 2 nights in Jul 2018
Response from ANTARA HOTEL on 10 Dec 2019
Thank you very much for your comments, we hope to attend you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very well located
Well located, walk distance to good restaurants, malls, and other touristic places.
Stayed 5 nights in Jun 2018
Response from ANTARA HOTEL on 10 Dec 2019
Thank you very much for your comments, we hope to attend you again

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2018

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER SPENT ONE NIGHT HERE...ROOM NEVER READY
On our recent trip to Peru we made reservations through Expedia months in advance, called and emailed in advance to confirm and was told all was confirmed. We arrived at the hotel and were told our room was not ready, there was some sort of plumbing issue. They sent us across the street to the El Condando Hotel and asked us to return the next day. We did and our room was still not ready with no estimate of when it would be ready...we spent the rest of our stay at the El Condando. We were told it would be less expensive and a discount for our inconvenience. Not only were we overcharged based on our confirmation from Expedia, we were never provided a detailed bill from EITHER hotel and are now disputing it with our credit card because neither EXPEDIA or the Hotel will help us resolve the billing and simply provide us with an itemized receipt. VERY DISAPPOINTING.
Stayed 5 nights in Apr 2018

8/10 Good

Don, Denver, Co.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Our experience was very good for the most part. The location was excellent, the staff was very good. The hotel is located on a street that is busy, but not too busy, pretty good for walking. There is a grocery store adjacent to the property on the corner and there are several restaurants and shops located within five minutes walking time. The only issue that we really had, was that our family had reserved four rooms and they could only accommodate three of the rooms at that time because of A plumbing issue that had occurred. They did take care of the fourth party by placing them in a room, in the hotel across the street. The breakfast buffet was excellent and well presented each and every day. We did not have dinner at the hotel, because there were too many options locally in the surrounding neighborhood. I did have one issue regarding the laundry service, I tried to get a couple shirts washed and pressed, they failed to pick them up and I had to go to an outside source, which was inconvenient.
Stayed 6 nights in Apr 2018
Response from gian on 28 Apr 2018
Thank you for your comment , we hope to serve you very soon

2/10 Terrible

Luz, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Booked Room Was Unavailable
I booked this hotel through Expedia several weeks before traveling. I had a long flight. My kids were tired and looking forward to check in the hotel. To our surprise we were told that our room was still occupied and they had us wait a very long time in the lobby. The manager arranged for us to go to a hotel across the street. We still had to wait for the other hotel to bring one more bed. We were three people, me, my daughter and my son. It was not that comfortable to have only two beds. very disappointing.
Stayed 4 nights in Apr 2018

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location great service huge room.bad wifi
Response from gian on 28 Apr 2018
Thank you for your comment , we hope to serve you very soon

10/10 Excellent

Agnes, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to airport shuttle bus stop
Hotel said check in was at 3 pm but confirmation from Expedia said from 1 pm. The hotel was able to let us check in at around 2 pm and they gave us a very nice room on the ground floor opening onto a small courtyard. The room has a safe and a well stocked fridge but we were able to buy bottled water and fresh fruits from the supermarket two doors away. I thought the best was the breakfast, it was wonderful and can beat a five star hotel any time. We even had a choice of so many types of tea from a magnificent presentation box. I would definitely go back to the Antara if I go to Lima again.
Stayed 1 night in Mar 2018

6/10 Okay

peter

Disliked: Staff & service, property conditions & facilities
Not our best experience
Good sized room. Bathroom in need of update and affected by noise from kitchen. Restaurant cramped. Room still not serviced by 4.00 pm. No towels left on another day. Late query about credit card on day before arrival not conducive to relaxed stay.not recommended.
Stayed 6 nights in Feb 2018
Response from gian on 28 Apr 2018
Thank you for your comment , we hope to serve you very soon

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Don'stay here
What a mistake. I was put in a "broom Closet" the first night. Rm 204. It wasn't a hotel room but I believe a changing room for the Sauna/Steam room with a bed. I complained but they couldn't do anything about it until the next day. Didn't sleep !!! No air conditioning . Moved the next day to the room we had agreed to. After complaining I was given a small rebate.Breakfast average. Service below standard.If it weren't for the manager they could just as well close the doors.
Stayed 4 nights in Feb 2018
Response from gian on 28 Apr 2018
Thank you for your comment , we hope to serve you very soon

8/10 Good

KAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only there for one night, but I liked the hotel and it was in a good location.
Stayed 1 night in Dec 2017

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to begin Inka adventure
Great location n front desk help. We were upgraded to a matrimonial suite n helped with restaurants n sight seeing advice. Hotel was gorgeous with a rustic but elegant look/feel; we had a patio n sauna in our suite Wonderful way to start our Peru adventure. Price was excellent would have paid more. Christian was great help, he even walked us to restaurant even though we did not ask.
Stayed 2 nights in Aug 2017

10/10 Excellent

Xinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are friendly and the location is good.
Stayed 1 night in Jul 2017

10/10 Excellent

sally, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Great location
Love this hotel, location,staff,breakfast,and the decor. 5/5 for me would definitely recommend.
Stayed 1 night in Jun 2017

8/10 Good

Francisco, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a nice location
I had a good experience with this hotel. Despite being small it is very cozy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Hotel in a great neighborhood
The hotel is nice but with a more classical infrastructure. They serve a good breakfast and the rooms are clean. The only problem I had was with the air conditioning, which did not seem to work properly.
Response from reservas on 18 Jun 2016
Thank you for your comment we are currently trying to upgrade our a/c system. If you book with us again, there should not be a problem like before with the a/c

8/10 Good

Philippe, US

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Antara - beware of the room sizes!
I rebooked a double room at Antara hotel having had a great experience the previous time. At check in I was told the room would be smaller than the last time, which was fine since the room was huge before. But seeing the room was a real disappointment! It was tiny, just a bed with hardly room, a huge difference from the previous one, not even worthy of a 1* hotel. I told the manager I could not stay there and wanted to cancel. I was looking for an alternate room on my laptop when the proposed to put me up in the Fiesta Casino hotel, worth about $30 more, for the same rate. Great deal! But be careful when booking rooms, they are the same and definitely not like in the pictures. I think the first time I got an executive room for the price of a double, huge room with a sauna, a real bar and huge bed!
Response from reservas on 18 Jun 2016
Dear Mr Phillipe, we are sorry that we booked you in that small room, just to let you know there is only one room like that in the property, and since we knew you we booked you in another hotel trying to make you feel better during your stay. We hope to see you again soon

10/10 Excellent

Philippe, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice original charming hotel
The hotel has a lot of charm, lots of effort was made on the decoration to use local art. Restaurant is right by the entrance with an outdoor terrace where the breakfast buffet is served. Also has tables indoor. Friendly staff. I got an amazing room #205 at the double room rate, huge King Size bed, big flat screen TV, small Sauna! and a bar, an actual bar with glasses hanging from the top. Also had a large table. And a window across the whole room giving on the street, not noisy. The location is great, walking distance from the Larcomar mall right on the beach, lots of shops, 2 casinos within 100 meters, nice park on Larco avenue, coffee shops, restaurants and Banks with ATMS. Very location in Miraflores.
Response from reservas on 18 Jun 2016
Thank you for your great comments we hope to see you again soon

6/10 Okay

Luis, New York

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Expected much more
My wife and I stayed there for a night in Lima. We had stayed there previously so were expecting a similar stay. Unfortunately, it was not the same. The room itself needed some work - hot water was inconsistent, the phone did not work, breakfast was sub-par and the hotel decided to clean the shared terrace the morning we were scheduled to check out. We weren't offered to switch rooms, and were too tired to push for them to do so. Staff was friendly however, and the location was good.

6/10 Okay

Aelita, SF, CA

Liked: Staff & service, property conditions & facilities
Very cute, smaller hotel.
Antara was very cute. The greenery combined with the older style of the building was perfect. The staff was very nice and Alexis let us eat free breakfast despite the fact that we arrived three hours before check in. It is an older style building and the smell is not for everyone. We did notice renovations we under way in the rooms next to us but they were very quite and polite. They street noise is awful. In Lima it is common to hear car horns anywhere you go but it was particularly disrupting here at all hours or the day and night. Mainly because the AC was useless and we had to have the window open. I would recommend this place for a temporary stay as ours had been but nothing longer.

8/10 Good

jos, san diego ca

Liked: Staff & service
an option to stay in lima
too noisy, but overall a nice small hotel with kind staff and good food,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it... great local pick
Cant say more great things about this local Peru 4* hotel. Why stay at a homogenous western chain? when you could sample a luxury local with character at a faction of the price. The room and food was fine... but the Staff is extraordinary. They really looked out for me.

8/10 Good

Tanmeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local gem, Peru stule
nice local Peru hotel . Extremely helpful staff and comfortable bed. Wifi is good.

8/10 Good

Jorge

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

ALAN, meadows place, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel I have ever found in Lima.
The people just could not be nicer. It has ambience and great things like free valet parking, free internet that actually works and is fast, free breakfast, great location, very comfortable beds and even a fireplace in the bedroom.

10/10 Excellent

Kathy, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean , comfortable small hotel
This hotel is small, but the rooms are spacious, clean and well appointed. We were on the top floor, overlooking the street. The staff are very helpful. The driver that picked us up from the airport was still smiling and relaxed after waiting two hours for us . The airline had lost our luggage and we had to wait to fill in forms etc. finally got through at 2am. The hotel is well situated, close to the shopping area and many restaurants . They arranged for a city tour for us that was excellent. I would stay here again.

8/10 Good

R, C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Little Hotel in Great Location
Nice room, had a small patio and a sauna in the bathroom. Can't beat the location. Friendly staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, beautiful, wonderful Hotel
I loved it! The room is very big, the bed was very comfortable, the decoration is really beautiful, it has a samll fireplace, a seating area and a dining area, the bathroom is big with a delicious shower head. It is very cozy and I was very surprised to find this hotel. I will definitely will stay there everytime I come to Lima. I wanted to stay three additional nights but the room wasn't available through Hotels.com so I decided to get another hotel. Hopefully next time it will be available again through Hotels.com

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired Hotel needs remodeling
Excellent helpful staff who tried real hard to over come this tired hotel. This hotel needs upgrading, some windows didn't close and the bathroom jacuzzi was old and not very clean. On the plus side the breakfast was very good. Overall this hotel was not worth it's dollar.

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it is a small hotel and not a chain, and it's really cozy. However, it may look a bit old-fashioned, and the water in the shower is a bit low. Aside from that, the hotel is very convenient and close to everything. The breakfast is good, the people are friendly, and the bed is comfortable.
Stayed 3 nights in Mar 2024

2/10 Terrible

Geraldine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

carlos

Travelled with family
Disliked: Cleanliness, staff & service
No hay presión de agua, nos apagaban el aire acondicionado, no colocaban toallas ni papel higiénico,no limpiaban la habitación correctamente
Stayed 5 nights in Feb 2024