2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Latitude 13 Degrees

4 out of 5
Latitude 13 Degrees
43/60 Mphonongo Road, Lilongwe

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 95 reviews" "
Rating 8 - Good. 23 out of 95 reviews" "
Rating 6 - Okay. 4 out of 95 reviews" "
Rating 4 - Poor. 5 out of 95 reviews" "
Rating 2 - Terrible. 4 out of 95 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Latitude 13 is a great destination for a stay in Lilongwe. It is a lovely part of Lilongwe and the rooms are comfortable. The restaurant has a great range of delights. I did find the serves rather large so you will not go hungry. I will definitely return if I am back in Lilongwe.
Stayed 1 night in Apr 2024

8/10 Good

Newton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
13 Degrees
Our stay was amazing
Stayed 1 night in Dec 2023

6/10 Okay

benoit

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The place is very beautiful and the pictures are representative. The minus are the prices in the restaurant (quite high - other restaurants in the area are as good if not better for half the price) and part of the staff who are often despondent, uninterested. Safe and quiet area.
Stayed 7 nights in Dec 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was very private, quiet and clean. The staff were very friendly and helpful. They made sure we had everything we needed. The food was incredible! We ate so well during our stay there. The spa was fantastic and the gym was well equipped. I would recommend this hotel to everyone.
Stayed 4 nights in Sep 2023

4/10 Poor

Liza

Stayed 2 nights in Jul 2023

10/10 Excellent

Adam

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and comfortable with excellent restaurant
Stayed 3 nights in Jul 2023

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Lilongwe.
Stayed 2 nights in May 2023

6/10 Okay

Chikondi

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
The rooms were not properly cleaned
Stayed 1 night in Apr 2023

10/10 Excellent

ALBERT

Liked: Staff & service, amenities, property conditions & facilities
Very convinient
Stayed 1 night in Mar 2023

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed property with pleasant staff, reliable power and Internet
Stayed 6 nights in Feb 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favourite hotels . Great peaceful atmosphere to relax. Friendly staff and spacious unusual style rooms

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Mercy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and they serve very delicious food
Stayed 1 night in Sep 2022

2/10 Terrible

Kristen

Business traveller
Disliked: Staff & service
When I arrived with a confirmed reservation from Expedia, I was told there was no more room at the inn. That's it. Sorry, we don't have a room. I was told that somehow my reservation with Expedia did not "come through" despite having the confirmation in hand. My driver had left by that point, so after a long day of travel and no luggage, I was just left standing there with a reservation in hand and no place to stay. Finally my colleague had the good sense to ask them to make me a reservation elsewhere and transport me for free. They tried to make me a reservation at a "cheaper" nearby hotel that I knew nothing about. I declined and asked for the Sunbird, where I have stayed before and at least I know. They called their driver and did not tell him the ride was on the house. When he dropped me off, he asked me to pay, which I also declined, but did tip him. I am unhappy that they shrugged off a reservation and made NO effort to find me a room at their own hotel or elsewhere. You'd think they would have a protocol for when they screw up like this. The manager was less help than the original staff member. Very officious at letting me know that nope - no rooms, and yup - that is a legit reservation. So who gets the 0 - Expedia or this place?
Stayed 1 night in Aug 2022

4/10 Poor

Anton

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The hotel is supposed to have a "French ambiance" as it has lots of old, rusty metal furniture pieces, mismatched chairs, etc. It probably had its better days, but those days are long gone 😞 We had a 2-bdr apartment... Shower doesn’t drain, leaking downstairs, massive mold and dry rot issues, kitchen cabinets don't open (no knobs). The swimming pool area is open to non-guests. The bedding was good. An ok restaurant. This was the worst hotel among our 28 different hotels/lodges in southern Africa.
Stayed 1 night in Aug 2022

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining experience and the apartment is lovely. Worth it…
Stayed 3 nights in May 2022
Response from Latitude 13 on 9 Jul 2022
Thank you so much for staying with us and your positive feedback

10/10 Excellent

Nkrumah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and well maintaibed. They pay attention to detail in every way. The staff is courteous and the food is excellent. It has a cosy intimate feel.
Stayed 3 nights in Mar 2022
Response from Lat 13 on 13 Mar 2022
Dear Nkrumah, We are most delighted that you enjoyed your stay with us and we appreciate the time you took to give your feedback. We do hope to host you again soon! Kind regards, Latitude 13 Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malawi stay
Latitude 13 was a nice location and hotel compared to majority of the hotels in Malawi. The service was great, staff is very friendly and accommodating. The was a leak in my bathroom though.
Stayed 1 night in Jan 2022
Response from Lat 13 on 24 Jan 2022
Dear Anonymous Traveller, Thank you for your feedback, we appreciate the time you took to let us know of your stay in our property. We are sorry you had experienced a leak in your bathroom. We are currently through the process of maintaining our rooms and we assure you that this will not be a problem during your next stay with us. Kind regards, Latitude 13 Team

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, for the second time. The food is great and they accommodated my requests. Front desk staff is courteous, helpful, and readily available.
Stayed 1 night in Dec 2021
Response from Lat 13 on 9 Dec 2021
Dear Megan, Thank you for your positive feedback. We are glad that you had a lovely time with us and we look forward to hosting you again soon! Kind regards, Latitude 13 Team

8/10 Good

John Philip

Business traveller
Liked: Staff & service, amenities
Gardens, food and service excellent. Junior suites rather 70's and health and safety not good on planking floors on deck and lack of hand rail on stairs. Water brown coming out of taps and smells strongly of rust
Stayed 6 nights in Nov 2021
Response from Lat 13 on 15 Nov 2021
Dear John, Thank you for your feedback and we appreciate the points raised. We will surely work on these issue to ensure you have a better stay next time. Kind regards, Latitude 13 Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Lat 13 on 4 Nov 2021
Dear Valued Guest, Thank you for the lovely ratings! We appreciate this and hope to host you again! Kind regards, Latitude 13 Team

10/10 Excellent

Márcio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Lat 13 on 24 Oct 2021
Dear Marcio, We are ever so glad to host you and value you as one of our most loyal clients. We thank you for appreciating our property. Please do not hesitate to contact us should you need any further assitance. Kind regards, Latitude 13 Team

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience
Stayed 1 night in Oct 2021
Response from Lat 13 on 21 Oct 2021
Dear Ian, Thank you for your feedback. We are happy that you had an amazing time with us here at Latitude. We look forward to hosting you in the near future. Kind regards, Latitude 13 Team

8/10 Good

Douglas Arthur, Springdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. Good food. No assistance with luggage from car parking lot to registration
Stayed 2 nights in Sep 2021
Response from Lat 13 on 27 Sept 2021
Dear Douglas, Thank you for staying with us. We appreciate the feedback and will hope that you will stay with us again. Kind regards, Latitude 13

10/10 Excellent

Márcio

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Felling at home in Lilongwe
Very good hotel, with great bedrooms which makes you feel that you are not simply inside 4 walls when staying away from home. The surrounding garden and common spaces are great and very well taken care. Bed is comfortable, with mosquito net in case needed. The service is excellent ! The only less positive aspect is the fact that the curtains on the bedroom do not totally black out. Considering that in some periods of the year the sun rises very early and if you have any issues with some light when sleeping you may need to find other strategies such as eye-cover. Overall the hotel and the service are great !
Stayed 2 nights in Sep 2021
Response from Lat13 on 15 Sept 2021
Dear Marcio, Thank you for your message and the feedback! We appreciate your comments are are glad that you are enjoying your time here with us at Latitude. Please be assured that we have taken note of your concerns regarding the curtains and we will look to see if we can opt for this in future. Kind regards, Latitude 13 Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel where you can relax and feel safe in a peaceful atmosphere. The staff are polite and helpful and the food is good. They have 2 swimming pools and a gym and spa. The rooms are very unique and different from a normal hotel and all are bespoke. My only concern here is that the pool is very cold and also is not cleaned properly and also the suites have stairs which in my opinion I do not consider to be safe with only one rail and a sheer drop the other side ! Would not pass health and safety regulations in my country. But overall I love this hotel and will definitely be returning again. Would highly recommend it to those looking for a place to relax. If hotel can address these small concerns it could become even more excellent.
Stayed 1 night in Jul 2021
Response from Lat 13 on 25 Jul 2021
Dear Anonymous Guest, Thank you for staying with Latitude 13 and taking the time to reach out to us on feedback. Please take note that we will look into the matter of the pool and make sure it is up to standard the next time you visit us. The stairs do have quite an eccentric vibe but rest assured they are quite safe. We are glad you had a lovely time with us we look forward to hosting you again! Kind regards, Latitude 13 Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Jun 2021
Response from Lat 13 on 28 Jun 2021
Dear Anonymous guest, Thank you for staying with Latitude 13!. We do hope you had a lovely time and would love to hear your feedback or any areas where we can improve in. Kind regards, Latitude 13 Team

10/10 Excellent

Phumlani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Lat 13 on 22 Jun 2021
Dear Phumulani, Thank you for your stay with us at Latitude 13! We are glad that you had a lovely time and hope to host you again soon. Kind regards, Latitude 13 Team

10/10 Excellent

Phumlani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Latitude 13 on 19 Jun 2021
Dear Phumulani Dube, Thank you for your review. We are glad that you had a lovely time with us and enjoyed your stay here at Latitude! We hope to host you again in the near future. Kind regards, Latitude 13 Team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A slice of lush, green heaven in a dusty African city. Perfect for the high-maintenance traveler who needs modern luxuries and good design, or anyone who needs a break from the heat & exhaust fumes of the city.
Stayed 1 night in May 2021
Response from Latitude 13 on 31 May 2021
Dear Anonymous Traveller, Thank you for your wonderful review and we re glad that you enjoyed your stay with us! We look forward to hosting you again next time. Kind regards, Latitude 13 Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous heavenly OASIS in the middle of a bustling African city. I honestly didn't want to leave. Great decor, fabulous staff (Winnie at the front desk is phenomenal) and great food. Great music by the pool on Sunday too. I'm here for work but it felt like a holiday.
Stayed 1 night in May 2021
Response from Latitude 13 on 24 May 2021
Dear Valued Client, We appreciate the good feedback and are happy that you had a lovely time with us at Latitude! We do hope to host you again soon. Kind regards, Latitude 13 Team

10/10 Excellent

Lesandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing stay
Stayed here for only one night and it was lovely. I had a garden room suite which was exceptional in both decor and comfort. The amenities were excellent. I utilised the gym which is small but adequate although the one treadmill they have wasn't working. The breakfast and dinner were also very good. Only negative was the price of the drinks which I found to be very very expensive. Otherwise would definitely recommend
Stayed 1 night in Dec 2019
Response from Latitude 13 Degrees Team on 4 Feb 2020
Dear Lesandra, Thank you for your feedback and we are delighted that you pleased with the decor, comfort of your room, as well as the amenities. Thank you for enjoying the breakfast and dinner, and we have taken note of all the comments. We look forward to welcoming you back! Kind regards,

8/10 Good

Benoit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
I stayed there for business trip! Perfect hotel with a lot of charm. Swimming pool and everything you need! The breakfast is also very good! I highly recommended it.
Stayed 2 nights in Dec 2019
Response from Latitude 13Degrees Team on 21 Dec 2019
Dear Benoit, Thank you for the feedback and we are delighted you enjoyed the facilities and the breakfast! We look forward to welcoming you back! Kind regards,

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort
A haven in the city
A wonderful retreat that is truly 5 star in so many respects. Attentive service, delicious food and stylish decor. Made use of the modern gym and x2 pools. The one wrinkle is the shower in the room. Pressure was very high (almost painful) and the rusty style of the shower made the water (or shower not sure which) smell coppery for the first few minutes. Otherwise a perfect stay.
Stayed 1 night in Oct 2019
Response from Latitude 13 Team on 5 Nov 2019
Dear Rebecca, Thank you for your lovely feedback and we are delighted to hear that you enjoyed the decor, food and service! We have taken note of all the comments and we look forward to welcoming you back!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Hot water was spotty and heat took forever to turn on. My transport to the hotel was over a half hour late and the staff was not very helpful in ensuring I made it to my flight on time. This hotel was not worth the cost
Stayed 1 night in Jul 2019
Response from Latitude 13 Degrees Team on 24 Aug 2019
Dear Guest, Thank you for this feedback and we have taken note of the points raised. We will ensure we work on the above. We look forward to welcoming you back, Kind regards,

8/10 Good

Annelisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely coming back again..
Stayed 2 nights in Jul 2019
Response from Latitude 13 Team on 5 Jul 2019
Dear Annelisa, Thank you for your feedback and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon!

6/10 Okay

Akua

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2019
Response from Latitude 13 Degrees Team on 15 Jun 2019
Dear Akua, Thank you for the feedback and we look forward to welcoming you back.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful art and set up , lovely space pleasure to be with
Stayed 2 nights in May 2019
Response from Latitude 13 Team on 23 May 2019
Dear Guest, Thank you for your feedback. We look forward to welcoming you back in the near future. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Latitude 13 Team on 23 May 2019
Dear Guest, Thank you for your feedback and we look forward to welcoming you back soon! Kind regards,

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, excellent service, amazing style!
I love the decor of the hotel and the service is excellent. Restaurant is the best in Lilongwe. I want to give everything five stars, but the design of the suites isn’t the best. The decor is amazing and aesthetically it is amazing- so beautiful to look at. My main concern is the weak floorboards and slightly scary steps up to the second floor. The entire second floor gives you the feeling of being in an old barn loft- beautiful, but comes with the feeling that you might just fall through. Additionally, the metal cabinet is aesthetically awesome- but makes so much noise when you walk due to the floor boards being so sensitive. The bathroom is beautifully done and toiletries smell great! I think that if renovations were done they should focus on a more stable.... flooring option! Otherwise, what a lovely beautiful space.
Stayed 1 night in Apr 2019
Response from Latitude 13 Degrees Team on 20 Apr 2019
Dear Emily, Thank you for the review and we are delighted you enjoyed your stay, the service and the decor! We have taken note of the floorboard comment. We hope to welcome you back in the near future! Kind regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - personal but nice atmosphere Apartment room I had by pool was very good Stylish decor
Stayed 1 night in Feb 2019
Response from Latitude 13 Team on 26 Feb 2019
Dear Guest, Thank you for your review and we are delighted you enjoyed the atmosphere. We look forward to welcoming you back! Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, suggest to book transportation from the airport in advance via the hotel
Stayed 2 nights in Jan 2019
Response from Latitude 15 Degrees Team on 13 Feb 2019
Dear Guest, Thank you for your feedback and we are delighted you enjoyed your stay! We look forward to welcoming you back!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet sanctuary for business travelers
I have stayed at Latitudes 13 on four separate occasions. I have always been happy with the service, food and general condition of the property. Rooms are spacious and the internet is solid.
Stayed 8 nights in Oct 2018
Response from Latitude 13 Team on 3 Nov 2018
Dear John, Thank you for the lovely feedback. We are delighted that you enjoyed your stay. We look forward to welcome you back! Kind regards

10/10 Excellent

Harriet, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very sleek and stylish hotel with a lovely restaurant and pool. Staff were great. It had a slightly sterile/corporate feel and there were a lot of Westerners compared to the other places we stayed in Malawi. But it was a very comfortable place to get a decent night's sleep (and an excellent meal) before our flight home.
Stayed 1 night in Sep 2018
Response from Latitude 13 Team on 26 Oct 2018
Dear Harriet, Thank you for your great feedback. We are delighted that you enjoyed the restaurant, pool and the comfort! We look forward to welcoming you back! Kind Regards,

8/10 Good

Wiley M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel, some drawbacks
This is a very nice boutique hotel, comfortable with a nice garden and pool, and a pretty good restaurant. Every room has a balcony. Not great for business travelers as the rooms have no desk. Its also not very safe for families with small children and/or the elderly/infirm, as the rooms are 2 levels with a pretty flimsy railing around the stairway, but overall the ambiance and facilities are very nice for anyone from the age of 10-65. If you stay here, have lunch at the Lark Cafe which is in walking distance and has very good food and a nice garden setting.
Stayed 3 nights in Sep 2018
Response from Latitude 13 Team on 19 Oct 2018
Dear Wiley, Thank you for the feedback and we are glad you enjoyed your stay. Please take note that we have rooms (that are not Junior Suites) that only have 1 level and hence no stairway. Additionally, those rooms also have a working desk. We hope that on your next stay with us, we will be able to accommodate you in a room like that.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long term business stay
Easily the best place to stay in Lilongwe. Highly recommend for all business travelers.
Stayed 7 nights in Jul 2018
Response from Latitude 15 Team on 12 Sept 2018
Dear John, Thank you for your great review and we look forward to welcoming you back! Kind regards,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with amazing decor
Latitude 13 is an outstanding hotel. The property itself is beautiful with a strong set of ammenities. The pool area is great to hang out in and has great lounge seats. The rooms are 2 floors with a massive common area and a second bedroom. Definitely big enough for a family of 4. Also they have a small kitchenette. The restuarant is a bit expensive but the included breakfast is great. The decor is also stunning and very unique. Definitely feels like an amazing boutique hotel. Only criticism is that the gym is a bit small but for lilongwe it is great. Many expats come to the gym to use as their primary one. I would stay again in a heartbeat
Stayed 1 night in Jul 2018
Response from Latitude 13 Team on 28 Aug 2018
Dear Jonathan, Thank you for your great feedback and for the compliments. We are glad you enjoyed your stay and we look forward to welcoming you back in the near future! Kind regards,