Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great design ethic. Great staff. Great food.

Posted 28-Apr-2015
An intimate and yet chilled hotel. Lovely garden setting. The best food and a good wine list.
5 out of 5
Recommended
for Business Travellers
by Akruti from Brooklyn, New York

Fantastic boutique hotel with spacious rooms

Posted 24-Mar-2015 on Hotels
Although I don't typically stay in hotels in the $200/night price range, I had to stay here due to a last minute work trip and I feel so lucky that I got to experience it. The rooms are huge - bigger than my NYC studio apartment! The décor and ambiance is very trendy and pleasing. Even though there are only a few vegetarian options at the restaurant, each dish has been fantastic. The staff is extremely attentive, sweet, and courteous - they seem to really care about their guests and their jobs! A few oddities and improvements include no phone in the rooms. Limited electrical outlets given the vast amount of space. An open shower with a low barrier so that a shower longer than 5 minutes will start flooding the entire bathroom area, which is a problem since it is open concept design - my suitcase and shoes got wet in another area of the room. Housekeeping came into my room without knocking at 8AM on a Saturday. There is no gym. There is a pool but no pool lounge chairs. All of that said, I truly love this place. It could use some minor improvements but I never want it to lose its character or its great staff. If I can afford to, I would love to stay here again!!
4 out of 5
Recommended
for Business Travellers
by Zelda from Sea Point

Everything you need

Posted 13-Mar-2015 on Hotels
Great place, very clean, excellent service and food!
5 out of 5
Recommended
for Business Travellers
by Jean-Pierre from Antananarivo

march 2015 stay

Posted 12-Mar-2015 on Hotels
perfect!
5 out of 5
Recommended
for Business Travellers
by Ilse from Switzerland

great boutique hotel in sleepy Lilongwe

Posted 19-Dec-2014 on Hotels
fantastic food
4 out of 5
by A verified traveller

Very stylish, but lacks atmosphere..

Posted 25-Nov-2014
We decided to treat ourselves on our last night in Malawi and stay at Latitude13. Whilst the staff are really welcoming, everything is very clean and comfortable and the style, design features of the hotel are very nice, the place lacked any kind of atmosphere or life. It didn't help that the pool was being refurbished, which meant there was absolutely nothing to do, as there aren't really any areas to sit outside and you're too far out of town to go anywhere else really. There was a mix up apparently with Expedia, so we should have been advised that the pool would be closed, and the manager was apologetic and provided a free meal, but I think even if it had been open, we felt we'd stayed in much better places that were cheaper. Perhaps just a bit too much design, over function.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic hotel with outstandingly helpful staff!

Posted 31-Oct-2014
Pros: Brilliant staff & excellent service Stylish decor & relaxing ambience Constant wifi
Cons: The design of the rooms (black walls, furniture, floor, blinds etc...) mean that they become very dark at night. More lights might be good for working
I stayed here whilst on a work trip and couldn't have had a better experience. I lost my luggage on my flight and the staff were incredibly helpful in assisting me tracking it down and in providing me with essential supplies in the meanwhile. One staff member even offered me her dress for a meeting the following day, and another offered to take me shopping on her morning off! This epitomises the hotel where all the staff go out of their way to make your stay perfect; they are hugely generous of spirit and I cannot recommend the hotel enough. The rooms are stylish, cleaned every day, the restaurant produces food that wouldn't be out of place in some of the best restaurants in London and the wifi constantly works (which in Lilongwe is a rarity!)
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Oct-2014
Overall excellent. Fabulous food Comfortable accommodations
5 out of 5
Recommended
for Everyone
by A verified traveller from korea

말라위에 이런 호텔이 있다는것에 놀랐으며 매니저를 위시한 직원들의 배려에 감탄핶습니다.

Posted 01-Sep-2014
Pros: 세련된 직원들의 품위와 투숙객의 불편함이 없도록 꼼꼼히 체크하여 관리해주는 배려입니다.
Location: 말라위 시내 근접성이 용이하며, 호텔위치가 대사관 주변이라 안전과 수려한 경관을 자랑합니다.
정보없이 혼자 말라위를 여행하는 나를 위해 직원들이 머리를 맡대고 3일간의 시간을 훌륭하게 보낼 수 있도록 여행지와 여행사를 연결해주는 세심한 배려에 감사드립니다.
2 out of 5
Recommended
by Rune from Oslo

Trying to be hip, good food

Posted 27-Aug-2014 on Hotels
Hotel is minimalisticv style, but unpractible. Bills were constantly wrong, and out of wine, soft drinks that was on the menu. Good food. Smiling personal, but also lots of misunderstanding and things not happening the way promised.