The hotel was specifically chosen for 50th birthday celebrations, because of 5* rating, excellent reviews, location & casino.
We arrived in Lille via Eurostar, the hotel was within walking distance, easily located. We were early but still warmly welcomed by very friendly & accomodating hotel reception staff. The superior room exceeded our expectations. It was warm & welcoming ( it was very cold in Lille the week of our stay ), very clean, fresh looking, no expense spared on room extras ( ie toiletries, towels, robe's, slippers, additional bedding & tea/coffee making facilities )
Very impressed with the speedy arrival of the lift whenever requested, considering we were on the 7th floor.
Couldn't fault the housekeeping department, they were very professional even to the extent of turning down beds & putting chocolates on the pillows.
Overall, a fantastic stay, the staff were always friendly & ready to help/advise with the smallest of requests.
Reassuringly expensive, but well worth the money & every need was met.
"Luxurious and comfortable hotel in great location"
My daughter and I stayed here for one night in order to visit Lille and the Christmas market. The hotel was superb and is in a great location, being just a 10 minute walk to the old town. The only disappointment (nothing to do with the hotel) was that we expected the Christmas market to be bigger than it was. Luckily though, there is a great shopping area in Lille and lovely buildings in the old part, so all was not lost, but I won't be recommending the Christmas market to my friends. I would definitely recommend this hotel though.
I had my reservations with this being a Best Western (sorry but I don't usually associate the name with style) but wow what a surprise. Very cool modernist architecture on the outside and inside looks very newly renovated. Rooms are boutique style. Small, high-end design but ergonomic and comfortable. Couldn't believe they provided L'Occitane bathroom products and so all of this added to a feeling of a higher class hotel. Location is superb. Can't comment on the bar/restaurant. For all we knew it could have been amazing but it was empty practically every time we walked past which might say it all or nothing! The only mode of transport we used other than our feet was the city-bikes which was a perfect way to do a quick tour of the park, zoo & canal before we jumped on the Eurostar. My first experience of Lille and wow, now top in my list of European cities!
Carol from London
Perfectly located in the heart of Lille, this newly opened contemporary design hotel offers en suite comfortable …More
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