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Reviews of Appart'city Confort Lille Euralille

3 out of 5
Appart'city Confort Lille Euralille
30, Les jardins de l'Europe, Place Vauban, La Madeleine, Nord

Reviews

8.0

Very good

Rating 10 - Excellent. 61 out of 217 reviews" "
Rating 8 - Good. 102 out of 217 reviews" "
Rating 6 - Okay. 41 out of 217 reviews" "
Rating 4 - Poor. 8 out of 217 reviews" "
Rating 2 - Terrible. 5 out of 217 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Marc, Chevery

Liked: Cleanliness, property conditions & facilities
Bathroom sink was blocked and the shower water was not hot (only warm) in the evening. Otherwise very quiet and a nice place and friendly staff.
Stayed 3 nights in Apr 2024

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
The hotel provided all that was needed for a short term stay.
Stayed 1 night in Oct 2023

6/10 Okay

Chanil

Stayed 1 night in Sep 2023

8/10 Good

Mihaela

Travelled with family
Liked: Cleanliness, room comfort
Family weekend trip to Lille
Lovely room. Staff was friendly and helpful. There is a microwave, hob and fridge in the kitchen which was useful. Bathroom was clean and spacious. We parked in the hotel’s garage overnight and was able to leave the car until 5pm the next day. The hotel is within a walking distance to the old town and 10mins walk to the Lille Train Station and shopping area.
Stayed 1 night in May 2023

10/10 Excellent

Pratnah

Travelled with group
Liked: Cleanliness, room comfort
Top marks for customer service
Great customer service from all staff. Very accommodating and the manager Aurélie went above and beyond and really made sure we were comfortable. We requested fans for the 2 rooms we booked and she immediately found us the fans, even provided free breakfast for the 2 days we were there. I think best service we have received after a very long time
Stayed 2 nights in Sep 2022

10/10 Excellent

Youssef K.

Liked: Cleanliness
The location is great
It's a good appart hôtel ,near of center and the train's stations .I recommend it and I'll come back surely
Stayed 11 nights in Dec 2019

6/10 Okay

Marianna

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business-like, comfortable room, close to Lille Europe Eurostar - walking distance
Stayed 2 nights in Sep 2019

8/10 Good

jodilen, Keremeos, BC Canada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, but definitely dated property, which suited our needs very well. We picked this site for its proximity to sites we wanted to visit, plus it had a kitchen and more specifically a fridge, and the walking distance to the Gare Europe. The tub was an added bonus. Pros were proximity, kitchen, tub. Cons were lack of cutting knives, toaster, actual wash cloths (they provided one sponge and one tea towel) and no vacuum or broom. They only come in and do up your room if you stay a week or more. The bedroom and bathroom were upstairs from the living room, so beware of steep stairs. Unfortunately, no one at check in informed us of how the French on demand hot water tanks work, so we ran out of hot water the first day, but that was rectified quickly. It’s good for the price.
Stayed 4 nights in Sep 2019

10/10 Excellent

Katrine

Liked: Staff & service, property conditions & facilities, room comfort
Good value for money
Very nice stay. Good value for money.
Stayed 1 night in Sep 2019
Response from Mégane on 9 Sept 2019
Dear Katrine, Thanks a lot for your feedback. I hope to see you soon in our residence. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and comfortable room. Hotel is closed to the center of Lille. 15 min walk or 4 minutes tram. Welcoming and helpful staff.
Stayed 3 nights in Aug 2019
Response from Mégane on 9 Sept 2019
Dear guest, It's a pleasure to see that you enjoyed your stay with us. See you soon !

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Mégane on 11 Sept 2019
Bonjour Monsieur Patrick, Un grand merci pour votre retour. A bientôt je l'espère. Cordialement,

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous would use Appart'City again.
Very good one
Stayed 1 night in Jun 2019
Response from Megane on 4 Jul 2019
Dear guest, Thank's a lot for your comment. Hope to see you again with us. Best regards

8/10 Good

Kerri, Gold Coast Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality establishment to relax and enjoy the Lille region
Stayed 7 nights in Oct 2018
Response from aurelie on 27 Nov 2018
Thanks dear guest . Waiting for youir next visiting. Best regards

8/10 Good

Paul, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!
This was a great simple place to stay on our long weekend away. The apartment was clean and comfortable with very easy access to Lille on the tram. The only negative was the steep stairs to the bedroom but we managed fine. Staff were very nice and made a great effort to cater for our every need despite the language barrier. We would definitely stay again/
Stayed 3 nights in Aug 2018
Response from Mégane - Front office manager on 16 Sept 2018
Dear guest, We are very pleased to see your comment. Very soon, we will have works on our residence and the stairs will be change for safer stair. See you soon

8/10 Good

Emese

Late night check-in
As for the room, it was tidy and clean, perfect for an overnight stay. Location was great too, quick and easy access to main routes to ferry lines. However, you will need to arrive before 11 pm to find the reception open otherwise getting access to your room can be somehow difficult. For a start, there was very limited information on the door for late arrivals and most of it in French - which sadly I don't speak. There was a phone number to ring, but having a UK phone with me, I struggled to get through. I had to stop a passerby for help. Without his assistance, I would have been locked out for the night. Looking back, I should have been emailed all those details prior to my arrival. Yet, I'd say it was a good hotel, but make sure you arrive while reception is operating.
Stayed 1 night in Aug 2018
Response from Mégane - Front office manager on 18 Sept 2018
Dear guest, Thank you for your feedback. We know this problem for the late arrival, but verry soon we will be open 24h. See you soon.

8/10 Good

Tomasz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Lovely Hotel, close to the city centre. Great staff, good price. We went there with our two little angels and because of the steep stairs my rating is 4/5.
Stayed 4 nights in Mar 2018
Response from Mégane on 10 Apr 2018
Dear guest, We are happy that you enjoyed your stay in our residence. Hope to see you soon, Mégane

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good location for Lille centre, budget option but ticks all boxes. The room smelled of cigarette smoke which wasn't ideal. The staff were very helpful and friendly. Great value for a couple of nights.
Stayed 1 night in Feb 2018
Response from Sophie on 15 Mar 2018
Dear Leslie, Thank you for your comment. We sincerely regret that your apartment smelled of cigarettes and hope to convince you on a future stay, that this inconvenience was an isolated incident. Best regard, Sophie

8/10 Good

Amellah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
The hotel is very nice the staff is very friendly and comprehensive
Stayed 4 nights in Feb 2018
Response from Sophie on 15 Mar 2018
Dear Amellah, The whole team thanks you for your rating which reflects your satisfaction during your stay. Best regards, Sophie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Staff were very helpful throughout my stay. The hotel is conveniently situated for the tram. It is also within walkable distance of the old city.
Stayed 1 night in Feb 2018
Response from Sophie on 15 Mar 2018
Dear Madam, Mister, We thank you for your comment and this beautiful note. We are delighted that your stay has gone well. Looking forward to welcoming you again. Best regards, Sophie

6/10 Okay

Verified traveller

Liked: Staff & service
Average stay
We booked an executive apartment. The location was great, only 15 min walk to the centre of Lille & 10 min walk to local butcher, bakery etc. The staff was nice & helpful & moved us to a safer & more appropriate apartment as we were traveling with a 15 months old baby. Unfortunately, most of the apartment are unsafe with a toddler, the stairs leading to the bedroom are very steep. Other negative points - the heating & hot water was hit & miss, they only clean the apartment if you stay more than a week & you have to ask for toilet paper. The kitchen is a good size but with very few utensil or equipment (I.e no toaster). The car park is safe but space between each vehicle is tight.
Stayed 6 nights in Dec 2017
Response from Aurelie, Direction on 22 Jan 2018
Thanks for your comment, We try to do our best everyday Waiting for your next visitng, Best regards Aurelie

8/10 Good

Jason

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Appart'city Lille
no restuarants close by to eat at - they all shut before 8pm - its mainly an area for offices so the reastauarts probably do their business at lunchtime. hotel is basic - my room was clean and very spacious but in need of updating. very comfortable double bed. breakfast surprisingly good value.
Stayed 1 night in Sep 2017
Many Thanks for your comment, See you soon, Best regards,

4/10 Poor

MB, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pictures not accurate at all
We had to ask a local in a cafe for directions as the address is not recognised by our GOS or Google - he drove in his car while we followed. On arrival we were told that the parking facility was full even though we had emailed to request parking. On opening the door to our "apartment" it smelt of old cigarette smoke. Rom was very small, bed very small for two, bathroom was a bit shabby. Only one bedside table and plugs are right in the corners of the room so made charging devices a bit difficult. The images advertised show contemporary, bright rooms but do not in any way reflect what you are getting. No air conditioning, so had to have balcony door open which meant getting bitten by mosquitoes and hearing traffic at night. Bed comfortable but odd, lumpy pillows. Room was not cleaned once in our 3 night stay. Lift out of order at various times of the day, as we were on the 7th floor and I had a knee injury it was very inconvenient. Easy to get to central Lille by tram - only two stops away. We took our bikes but got lost and even the local people did not recognise the address on the map provided by staff as it was inaccurate. Sadly would not recommend. The staff were very helpful and accommodating which was the only good thing about our stay.
Stayed 3 nights in Aug 2017

8/10 Good

Bateman, England

Disliked: Cleanliness, staff & service, room comfort
pleasant hotel, and wonderful surrounding
Room made using the lift at the same time as customers, and ignore to even acknowledge or respect, but the rest of staff very polite and pleasant
Stayed 4 nights in Aug 2017
Dear Mister, Thank you for your comment. Best regards, Sophie

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Julie

Stayed 2 nights in Jul 2017
Bonjour Julie, Nous vous remercions pour votre note. A bientôt au sein de notre résidence. Cordialement, Sophie

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable - friendly staff. Would stay again for business

8/10 Good

silhouette, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Close to city centre
Its studio type hotel with kichenette, close to city centre 15-20 mins walk. Quiet area. They will send you text for your code to the main entrance and safe for your key when you arrive late at night as reception closed. Very clean room. Will stay again

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
This hotel is two stops on the tram from the main station and Eurolille shopping centre.

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, kind staff, quiet neighbourhood
The both ladies at the reception desk were very kind and provided us useful information about area, house rules etc. The room was recently refreshed, comfortable and well designed. Also the location is great, only one station to the "Gare Lille Europe". The area is quiet, good sleep quality.

10/10 Excellent

mickael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Très bon séjour!
Stayed 6 nights in Apr 2024

8/10 Good

Marie

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

PETIT

Stayed 1 night in Dec 2023

10/10 Excellent

claire

Liked: Cleanliness, room comfort
Tres bien, la chambre etait propre et confortable. Je recommande cet hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

FLORENCE

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

dominique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bon rapport qualité prix avec kitchenette Proche des gares et vieux lille
Stayed 2 nights in Nov 2023

10/10 Excellent

PETIT

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Très bon séjour, très propre. Je recommande
Stayed 1 night in Oct 2023

8/10 Good

Philippe

Stayed 1 night in Oct 2023

10/10 Excellent

Christophe

Liked: Cleanliness, room comfort
UN SEJOUR INOUBLIABLE
Un séjour inoubliable sur Lille je n'est pus malheureusement réservé plus tôt l'an prochain sera mon plus grand plaisir de revenir séjourné dans votre résidence UNE DOUCHE SERAIT MIEUX QU'UNE BAIGNOIRE
Stayed 5 nights in Sep 2023

6/10 Okay

PIERRE

Business traveller
Stayed 1 night in Sep 2023

10/10 Excellent

Anne-Marie

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Sandrine

Business traveller
Liked: Cleanliness, room comfort
L accueil au top ! Propreté / literie ok . Pour les longs sejours, il manque un jeu de serviettes de bain. Il manque un peu de place dans la chambre . Pas assez de place pour faire du sport. Je parle bien pour les longs sejours.
Stayed 4 nights in Feb 2023

8/10 Good

HUE

Stayed 4 nights in Jan 2023

10/10 Excellent

DOMINGO

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

JAMES

Liked: Cleanliness
Für einen kurzen Städtetrip völlig in Ordnung
Das Hotel ist völlig adäquat für einen kurzen Städtetrip, sauber und ruhig. Mit der Tram ist man schnell in der Stadtmitte. Das Frühstücksbüffet war auch in Ordnung. Die Beleuchtung im Badezimmer war schlecht - ein Spot über dem WC(!) aber über dem Spiegel fast dunkel. Außerdem taugt der Spiegel nur, wenn man über 1,75 m groß ist. Zum Glück hatten wir einen eigenen Fön dabei, aber es gab keine Steckdose in der Nähe des großen Spiegels im Schlafzimmer.
Stayed 3 nights in Nov 2022

10/10 Excellent

Henriëtte

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Sébastien

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Patrice

Liked: Cleanliness, room comfort
Super emplacement au calme et prés des lignes bus
Un très bon séjour dommage qu'il n'y avait pas de clim ou de ventilateur ,pour le reste tout etait parfait
Stayed 5 nights in Aug 2022

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, room comfort
Un personnel attentif
Le personnel est particulièrement agréable et sympathique. Tous sont à l'écoute des besoins de la clientèle .
Stayed 6 nights in Aug 2022