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Reviews of B&B HOTEL Liège Nord Rocourt (BELGIQUE)

1 out of 5
B&B HOTEL Liège Nord Rocourt (BELGIQUE)
Rue de l'Arbre Courte Joie 380, Liege

Reviews

7.0

Good

Rating 10 - Excellent. 50 out of 401 reviews" "
Rating 8 - Good. 182 out of 401 reviews" "
Rating 6 - Okay. 95 out of 401 reviews" "
Rating 4 - Poor. 45 out of 401 reviews" "
Rating 2 - Terrible. 29 out of 401 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ibrahim, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
I like it 👍
Stayed 5 nights in Feb 2024
Response from Mrs Emmanuelle JOLY, General Manager on 2 Apr 2024
Dear Ibrahim,Thank you for this positive review.We appreciate that you chose to stay with us and to know that your experience was enjoyable.We hope to welcome you back in the future.Best wishes,Mrs Emmanuelle JOLY, General Manager

8/10 Good

Gareth

Liked: Cleanliness, staff & service
It was ok.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
For the price and location it was a decent enough hotel. Good for a one night stop. Staff were friendly, the breakfast was what you need to start the day.
Stayed 1 night in Jan 2024

10/10 Excellent

Anum

Stayed 1 night in Oct 2023
Response from Manager on 14 Nov 2023
Cher Anum,Tous nos remerciements pour ce retour positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Room comfort
Barely ok.
Cleanliness and services were ok. Amenities a bit less due to lack of storage place in the room and not enough clothing hangers. Wet towels compete with coats for space! The ventilation noise is a problem, too loud for a good night sleep! Free parking is the good thing!
Stayed 1 night in Aug 2023
Response from Manager on 18 Aug 2023
Dear Carlos,Thank you for taking the time to share your review.We are glad to hear that you appreciated the cleanliness of our hotel and our free parking service. However, we understand your concerns regarding the lack of storage space and clothing hangers in the room. We will take your feedback into consideration for future improvements. As for the ventilation noise, we apologize for any inconvenience it may have caused during your stay. Our rooms are equipped with a general air cooling system, and we provide separate fans and heaters upon request to ensure our guests' comfort. We hope that this information will be helpful for your future stays.We hope that we have the pleasure of welcoming you back. With very best wishes,

8/10 Good

Habib

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Mrs Emmanuelle JOLY, General Manager on 10 Oct 2022
Dear Habib,Thanks for your high rating.We are glad that we met your expectations.We hope to welcome you back for a return visit, Best regards,Mrs Emmanuelle JOLY, General Manager

6/10 Okay

Luba

Stayed 1 night in Aug 2022
Response from Mrs Emmanuelle JOLY, General Manager on 5 Sept 2022
Dear Luba,Thank you for your rating.We regret that all your expectations were not met.We would welcome your suggestions on how we could have improved your experience.Best regards,Mrs Emmanuelle JOLY, General Manager

8/10 Good

Mr Paul J

Stayed 1 night in Jul 2022
Response from Mrs Emmanuelle JOLY, General Manager on 2 Nov 2022
Dear Paul,Thank you for letting us know how you rated your recent stay.We are glad your stay was enjoyable.However, we would love to know what would have made your stay a perfect one.Best regards,Mrs Emmanuelle JOLY, General Manager

8/10 Good

Zoe

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great cheap hotel to lay your head
We use this hotel as our base when in liege due to the cost. We are a team of 15 people usually & although this hotel is not somewhere to stay If you want luxury, it is good for somewhere to lay your head. Most rooms are triples & the cost is low. There are lovely restaurants close by one across the road and one around the back of the hotel which we love to visit. We don't get breakfast at the hotel as it is just a croissant and a drink but there is a supermarket/shopping centre 5 minutes walk where we go for breakfast in a cafe & there is a McDonald's around the back (need to drive about 2 minutes) so we have no issues there. There is a free water refill station also. Can't really fault the hotel because it is so cheap & the staff are good.
Stayed 3 nights in May 2022

8/10 Good

Katherine

Liked: Property conditions & facilities, room comfort
Good, clean stay
A good, clean, comfortable stay for a night. Secure parking outside, modest breakfast. A nice restaurant just across the road.
Stayed 1 night in May 2022

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ibis liege. February 2022
Value for money. Breakfast a bit poor. Little selection.
Stayed 4 nights in Feb 2022

8/10 Good

jose manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Mrs Emmanuelle JOLY, General Manager on 24 Jan 2022
Dear José Manuel, We would like to thank you for your rating of your recent stay. We are glad that your expectations were met. We would certainly like to learn more about that in a private message. We look forward to the pleasure of seeing you again in the future. Kind regards, Mrs Emmanuelle JOLY, General Manager

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service
The hotel receptionist gave me three times wrong room, the third time when the receptionist gave us correct room the temperature of the room was cold that I got sick.
Stayed 1 night in Jan 2022
Response from Mrs Emmanuelle JOLY, General Manager on 12 Jan 2022
Dear Guest, Thank you for taking the time to review your visit. We are sorry to know that your recent stay at our hotel did not meet your expectations. We work hard to deliver an exceptional guest experience, and it’s apparent in this case we fell short. Whilst an apology will not undo all that you have experienced, we extend it with all sincerity. Your well being is of the utmost importance to us, and we will be addressing this matter with our team. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, Mrs Emmanuelle JOLY, General Manager

2/10 Terrible

FARIBORZ

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too small, poor location and terrible service and breakfast. I am surprised that Expedia would be even advertising this hotel. I am completely disappointed and dissatisfied with this booking and I will contact Expedia to share my concerns
Stayed 1 night in Sep 2021

8/10 Good

Dwi Aryanti

Stayed 1 night in Jul 2021
Response from Mrs Emmanuelle JOLY, General Manager on 22 Jul 2021
Dear Dwi, We would like to thank you for this rating of your recent stay. We are glad your stay was enjoyable. However, we would love to know what would have made your stay a perfect one. We hope to have the pleasure of seeing you again in the future. Kind regards, Mrs Emmanuelle JOLY, General Manager

4/10 Poor

Roland

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Rosalind

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2019
Response from Mrs Emmanuelle JOLY, General Manager on 24 Nov 2019
Dear Rosalind, Thank you for taking the time to send us your rating. We would have liked to have met your requirements. We would certainly like to know how we could improve your experience We hope to welcome you back for a return visit, Best regards, Mrs Emmanuelle JOLY, General Manager

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
The stay was ok , a bit lousy. I have notice that the floor in the toilet was not mopd.
Stayed 4 nights in Nov 2019
Response from Mrs Emmanuelle JOLY, General Manager on 9 Nov 2019
Dear Guest, Thank you for taking the time to share your feedback. We would like to apologize for this issue, and we assure you that this information has been shared with our housekeeping team. Please don't hesitate to mention such issues during your stay so that we can take the immediate action. Thank you so much for this feedback. Nevertheless, we hope to see you again for a more pleasant stay in the future. Kind regards, Mrs Emmanuelle JOLY, General Manager

8/10 Good

SJCox

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as expected
We were here for a dog show, the dogs were allowed in the rooms at a reasonale rate, the room was clean
Stayed 1 night in Sep 2019

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Budget Liège Aug 19
Pain to get to due to roadworks. Most local places to eat are closed on Monday so supermarket is your only walkable option.
Stayed 1 night in Aug 2019

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through.
We were just passing through, so for 1 night on a journey it is perfect.
Stayed 1 night in Jul 2019

6/10 Okay

Simon

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Mah
Very basic, shower in the bedroom. No air conditioning and abrupt staff. It is what it is there is an amazing restaurant opposite.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Besim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good business hotel stop, all pleasant and a good price.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is great. The service friendly. The room clean and basic. Television subpar as there is no news, no English channels and some channels have poor picture quality ... fuzzy and intermittent. But WORSE THING IS THE SMELL OF CIGARETTE SMOKE THAT WOKE ME UP DURING THE NIGHT! I had open the window to keep the smoke odor from keeping me up. I’m not sure the low price is worth the smell of cigarettes invading the room and disturbing the otherwise peaceful stay.
Stayed 1 night in Feb 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently Placed for the Motorway
The hotel is very conveniently situation 2 minutes from the motorway. The facilities were much as anticipated although a little extra cleaning in the bedroom could have been done. Bathroom very clean. I think my room was actually for the disabled and had a button to press for help. This is very badly located hidden behind one of the pillows that meant that I pressed it by mistake! The staff knocked at the door almost immediately as is required to check that I was OK.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but adequate
It was an overnight stay on the way to Germany. The hotel is conveniently located just off the highway E40. There are two restaurants really close by. The breakfast was good and adequate. It offered just what we needed at a good price.
Stayed 1 night in Jan 2019

8/10 Good

Andrea, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fine although pillow smelt of smoke however room clean and shower good.
Stayed 2 nights in Nov 2018

8/10 Good

Ian

Liked: Room comfort
Disliked: Staff & service
Average overnight stay
Generally this was a typical Ibis budget hotel but there were one or two areas which were disappointing. Firstly the receptionist was a little sharp in his manner and secondly the public areas of the hotel were not as clean as they could be. We also had problems with the lighting in our room but nothing we could not put up with for a night. Our disappointment was tempered by the helpful and efficient young man on breakfast duty that day.
Stayed 1 night in Nov 2018

8/10 Good

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

brian, cambridge

Budget hotel, does what it says.
Well out of the centre but good for a one night stay. I would not like to stay any longer, living out of a suitcase, no where to put anything.
Stayed 1 night in Sep 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
As a stopover on route from Munich to Dunkirk this was a very well located hotel, easy to access off the main road, despite a diversion due to roadworks. The room was perfectly adequate for our requirements, clean and comfortable. Only 2 Powerpoints, 1 of them by the sink and none beside the bed would be my only criticism.
Stayed 1 night in Sep 2018

8/10 Good

Robert

Liked: Staff & service, room comfort
Okay stay
Stayed 3 nights in May 2018

8/10 Good

Len, South London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find with good access and plenty of parking, continental breakfast was good, Nice fish restaurant opposite hotel (Closed Sunday and Monday) good chineese restaurant 100 yrds down the road. Hotel a bit pricy if not pre booked.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Basic rooms were
Stayed 1 night in Feb 2018

6/10 Okay

Simon

Liked: Cleanliness, property conditions & facilities
Convenient for travellers
Basic place to sleep by the motorway - very convenient, rooms clean and modern but no luxury, bathroom fine. Good value- my room cost £46. A few decent places to eat supper 5 mins away by car. Breakfast average but acceptable.
Stayed 1 night in Dec 2017

4/10 Poor

Lewis

It was pretty far out of town, hard to find and very, very basic. I would rate it adequate. Less than priceworthy. The bed was a bit less than a double and pretty hard. Parking was good but the hotel is in an industrial part of town and not convenient to anything.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very small and basic, but clean room
Very small and basic clean room with hard beds and pillows but can't beat the price. Triple room has a bunk bed. Need a car to access grocery store and restaurants. Smoke odor in hallways.

8/10 Good

Verified traveller

Liked: Cleanliness
nice staff
lovely staff clean rooms

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrew, stratford-upon-Avon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth an overnight stop
It's a budget hotel near the Autoroute in an industrial area to the north of Liege. The rooms were surprisingly good, no carpets but very comfortable. The staff, especially Florence, were both friendly and helpful, recommending a very good local restaurant and arranging a taxi to and from.

6/10 Okay

John, Dunmow

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value for simple overnight stop
Just of the motorway. Welcoming reception on arrival. Room has it's own toilet, shower & washbasin. Perfect for short overnight stay.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

6/10 Okay

YUTING

4/10 Poor

hell hole

Disliked: Cleanliness, property conditions & facilities, room comfort
Like a prison cell
Hard small bed,run down,drunken contractors outside to early hours in the back end of nowhere.

6/10 Okay

Hussain, London, UK

Liked: Cleanliness, property conditions & facilities
Nice place to stay.
Not a luxurious hotel by any means. It is not expected to be. The rooms were a little too small, especially the triple room. Overall, nice play to stay.

8/10 Good

georgie, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Exactly what we had hoped for in a budget hotel. Cheap and cheerful, whilst still clean and modern. We arrived late a night after visiting disneyland with our 5 yr old. checking in was nice and smooth and we had been given a larger, disabled room which our daughter was impressed with as she had lots of room to run about and play in the wet room, she also loved her extra large bunk bed! We will use this place again on our next trip as it was so easy to get to and good value for money.

6/10 Okay

Verified traveller

Liked: Cleanliness