I had a fantastic short break at the Excelsior. The hotel is perfect for the summer in Venice. When the city becomes too crowded hot, it was great to be spend the afternoons in one of the cabins on the beach. Our sea view room was spacious with a great bathroom. The hotel is a magnificent 19th century building with great public spaces, a large swimming pool, modern gym.
The staff were charming. Because of our delayed flight, we arrived in the early hours, but Roberta the night concierge lifted our mood by her friendliness.
The only negative was a new rule from the Venetian authorities which restrict the number of passengers on the boats to and from St Marks Square to 12 people, despite the fact that the boats could easily seat more. This did leave us occasionally stuck either at the hotel or in St Marks as the boat had reached capacity. At busier times such as pre-dinner the hotel did lay on a smaller speed boat to pick up those who had been left behind.
The staff were charming, the elegant bar manager formerly of the Savoy and Dukes hotel in London combined charm with attention to detail.
The hotel is very basic. But It was clean. Rooms are small, bathroom is tiny - can barely turn around in it, but is is clean. This is not a plush hotel but if you just need a room with the basics, this works. The Air was good, the wifi was good (once they fixed it), it is included and it is IN the rooms (not just in the lobby).
I thought the buffet was terrible, although others spoke well of it - i am use to a little more. It was just breads, pastries, soggy bacon and terrible looking eggs. So i ate toast and fruit.
So i never tried the restaurant. Plus we preferred to be out and about and try the various venues within Venice.
I will not likely stay there again, but only because i prefer more of the American experience in hotels... American chains tend to provide more luxury and amenities.
(oh yell, don't forget your washcloth if you prefer one, not unique to this hotel, kinda a European thing, many of the hotels, including this one, does not provide washcloths - i have no idea what they wash with)
If you beg, they will give you a bucket of ice - again that is more of a European thing, not unique to this hotel.
I have travelled all over Europe and this is the best hotel i have stayed in, great rooms, great staff, excellent location and very good breakfast, i cannot wait to stay again !!!...many thanks to the staff.
Such a brilliant place to stay , close to the water bus and a fabulous view of Venice . All of the staff are helpful and accommodating. We stayed here 9 years ago and it was as lovely as we remembered. We will definitely return , but we won't wait another 9 years .
I was a bit worried about staying on the Lido rather than in central Venice but this location was superb. A 5 minute walk to the Vaporetto station and a 15 minute boatride to St, Marco. The hotel restaurant has the most amazing views over to St. Marco and the views from the garden restaurant at night and for breakfast are stunning. We had a suite which was Italian decor and two small balconies (one with Lagoon view). Air conditioning was very efficient and our room was made immaculate each day by cleaning staff. Lovely soft towels. The girls at reception are lovely, very obliging and helpful. We had a family dinner for 10 in the restaurant and the food was superb. Waiting staff were efficient,friendly and helpful.
All in all we were delighted with our choice.
Venice’s beach neighbor, Lido is 20 minutes from San Marco by waterbus. By the late 19th century it was the smartest bathing resort in Italy. Today, the 18 kilometer-long sandbar is still popular with families enjoying the warm Adriatic beaches. The glitzy Venice Film Festival is held in Lido every August - September.
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