Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Reviews of Hotel Radnice

4 out of 5
Hotel Radnice
Moskevská 11, Liberec

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 87 reviews" "
Rating 8 - Good. 33 out of 87 reviews" "
Rating 6 - Okay. 6 out of 87 reviews" "
Rating 4 - Poor. 1 out of 87 reviews" "
Rating 2 - Terrible. 0 out of 87 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Libuse

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not enjoy my stay in Hotel Radnice much. In my opinion, the property is a bit “past it´s expiry date”. To me the equipment seemed old, felt like a trip back to 80’s. Breakfeast was poor, not much to choose from, coffee not particularly tasty. I did not feel like dining in a 4 star hotel. Overall, to me the hotel is a mediocre 3 star, not 4 star at all. I was dissapointed - the cost/benefit ratio was not met for me at all.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay.
Excellent location. Free parking. Friendly, helpful staff. Spacious, clean room. Excellent, good quality breakfast. Would definitely recommend and return.
Stayed 1 night in Mar 2023
Response from Libuse on 22 Mar 2023
Dear Mr. Jean, thank you very much for your stay in our hotel and hope to see you again. Have a nice day!Libuse

10/10 Excellent

Athanasios

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 days stay at the hotel for Christmas. Really convenient location, on the main square of the city .If you drive there , ask for the instructions to reach their parking , which is paid , but should be the most affordable option to park in the area , especially on a weekday. We had the apartment, which is super comfortable and spacious for a couple with a kid. The room is nicely furnished and spacious, even with the added cot. The hotel is nicely decorated in general. The breakfast had all the typical options of a buffet in good quantity. The restaurant was closed , but we were able to order coffee from them. Unfortunately we did not use the sauna , keep in mind to notify them in advance for that. The staff was helpful and accommodating. We recommend this hotel for somebody who wants to stay in the historical center of Liberec.

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
Overnight in Liberec
Located by the Main Square with the Town Hall within throwing distance. Compact room with ensuite - dated but clean. Location has restaurants, shops and bars next door / opposite so some outside noise to be expected. Breakfast an average affair.
Stayed 1 night in Aug 2022
Response from Barbora on 1 Oct 2022
Hello and thank you for your review.We always try and take all our guest suggestions to improve our service.

10/10 Excellent

christopher

Liked: Staff & service, amenities, property conditions & facilities
A comfortable,traditional hotel very close to the town square and about 15mins walk from the train station.
Stayed 3 nights in Aug 2022
Response from Barbora on 10 Sept 2022
Hello and thank you for your nice review.Hopefully you have enjoyed your stay here.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel in the heart of Liberec
Fantastic hotel in the heart of the city, very close to transport links and tram stops as well as several really good restaurants, pubs and museums. There was a good choice of food for breakfast and the room amenities were lovely. Had a big king size bed with very comfy mattress and a bath as well, which came in very handy to soak away the aches of walking up Jested.
Stayed 4 nights in Mar 2022
Response from Barbora on 19 Apr 2022
Hello and thank you for your nice review. Glad you enjoyed your stay here.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Barbora on 30 Nov 2021
Děkujeme za skvělé hodnocení. Thank you for your kind review.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in der alten Stadthalle im Zentrum. Leider keine Klimaanlage und wir öffneten Nachts das Fenster. Leider war es nicht besonders ruhig (Nacht Sa/So), da Lärm von dem Partyvolk kam.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Next to square where latest Spiderman filmed
Easy check in, room well appointed, mini bar well stocked, good wifi & ample hot water, tub nice to have, located near many restaurants & pubs, breakfast was great with ready made fresh juice - coffee machine was watery - only disappointment. Hotel restaurant for dinner & lunch had great local menu selection.
Stayed 3 nights in Aug 2019
Response from Barbora on 1 Sept 2019
Dear sir or madam, thank you for your nice review and I we surely will look into the possibilities to serve a better coffee for our breakfast. Even though you have always the chance to order espresso, cappuccino or café latté that we serve at the bar. We hope you have enjoyed the stay at our hotel anyway. Barbora Front office manager

10/10 Excellent

Ali, Dallas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute favorite of all 3 hotels I stayed at. Loved the warmth of the place, it’s right outside the square (about 5 steps), well spoken rnglish staff, coffe/bar inside the hotel at excellent prices. The design of this hotel reminds me of a hostel feel lobby and warm welcoming structure with 4-star rooms and all that apply. Rooms were split less and great size. I will def be back. A++++
Stayed 1 night in Mar 2019
Response from Barbora on 25 Mar 2019
Thank you very much, we are happy to hear you enjoyed the stay at our hotel. Hopefully see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, spacious room, and unbelievable staff. Wish all hotels had their high standards!
Stayed 1 night in Mar 2019
Response from Barbora Zulkovská on 23 Mar 2019
Thank you very much for your nice review, hope you had a great time visiting our city and staying at our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don't ever call or otherwise harass your guests BEFORE mutually agreed check-out time. Ever. Thank you.
Stayed 1 night in May 2018
Response from Barbora Zulkovská Front office manager on 26 May 2018
Dear Sir or Madam, I would very much like to know what your comment is about so I could talk to our staff and make sure it would not happen again. Thank you in advance. Barbora Zulkovská Front office manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Radnice was great
Good hotel; nice room, good service, good breakfast, good location for me, good price.
Response from Eva on 28 Feb 2017
Thank you very much for your kind words, we really try to do our best for our guests. Hope to see you again in our hotel. Barbora Zulkovská FOM

8/10 Good

bruce, ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to city centre
Staff were friendly, parking was easy and breakfast was fantastic. Very good value. An older hotel but oir room was clean.
Response from Hotel RADNICE on 2 Mar 2017
Thank you very much for your kind words, we really try to do our best for our guests. Hope to see you again in our hotel. Barbora Zulkovská FOM

8/10 Good

Alex, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel right in the main square in the centre of town. I had a large double room which was more than adequate for one person. It had a nice lounge area and spacious bedroom and bathroom with plenty of storage and a safe. The main criticism was that it only had a blind and no curtains, which wasn't enough to keep the light out in the morning. Everything else was good quality. There are no tea and coffee making facilities in the room however, but a well stocked mini-bar and main bar downstairs. Breakfast had a good selection including freshly squeezed juice. Parking was charged at 100kc a day which is a bit steep and they charge 300kc for use of the sauna for 1 hour, which was too much for my liking, it should be included in the price. Staff are very friendly and helpful and reception staff speak good English. Hotel looks and feels slightly dated even though it only opened in 1996 but nice wood panelling and stylish features give it some character.
Response from Eva on 12 Jun 2016
Dears, thank you very much for your feedback. We are pleased that you enjoyed stay in our hotel.

6/10 Okay

Kevin, Manchester

Liked: Cleanliness, staff & service
No wi-fi
Advertised with wi-fi. Wi-fi was not working and reception said this is a frequent issue. Shouldn't advertise with wi-fi.

10/10 Excellent

Eva , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and very friendly atmosphere!
We stayed for 3 nights in December. We loved it so much that we have extended our stay for an extra day. We stayed with our 2 small kids b2 and g1. If you have small kids you must agree that it is sometimes difficult to stay in hotels. However I must say that we have had a fantastic room with lots of space and all the staff was exceptional helpful and understanding. We travel a lots but this must been by far the best customer service I have ever experienced....breakfast was also fab.we have especially enjoyed freshly made carrots, orange and apple juice each morning....The location was very central. Many thanks hotel Radnice.We will definitely come back!

8/10 Good

roni

Liked: Cleanliness, staff & service, room comfort

8/10 Good

James, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. good location
The Radnice is very convenient for the centre of Liberec and we have stayed there many times. The staff are very friendly and helpful

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
sehr nette und freundliche Servicekräfte! sehr sauber Englischkenntnisse sind hilfreich (tschechisch geht auch), ohne diese ist eine Verständigung auch möglich, dauert nur ein wenig länger. Als Ausländer ist man ja Gast und sollte sich auf Verständigungsmöglichkeiten vorbereiten! Nicht vergessen, Deutschland ist nicht der Mittelpunkt der Welt!! Deutsches Hotelpersonal spricht auch nicht alle Sprachen.
Stayed 2 nights in May 2023

10/10 Excellent

Lothar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Barbora, reception on 23 Aug 2022
Thank you so much for your nice review.Hope to see you again in our hotel.

10/10 Excellent

Henrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Greate location in town centre. Parking perfect. Nice personal that really are serviceminded.
Stayed 10 nights in Apr 2022
Response from Barbora on 1 May 2022
Thank you for your nice words and looking forward to see you again at our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, best service
Stayed 1 night in Oct 2021
Response from Barbora on 14 Nov 2021
Thank you so much for such a nice review. Hope to see you again in our hotel some time.

10/10 Excellent

Jana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Barbora on 10 Aug 2021
Thank you so much. We love that you enjoyed your stay here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Barbora on 10 Aug 2021
Thank you, hope you had a great time in our hotel and visiting our city.

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Barbora on 16 Feb 2020
Děkujeme za krásnou recenzi. Věříme, že jste u nás strávily příjemné chvíle. Thank you very much for a nice review. We hope you have spent a nice time at our hotel.

8/10 Good

Taka0707, Plzeñ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所が市役所の広場にほぼ面していてとてもよい。ホテルの人の対応も良かった。 駐車場の場所をメールで聞いた時、GPSの位置を教えてくれるより、ホテルの裏だと言ってもらった方がわかりやすかった。結果的には住所で迷わずに行けたが。
Stayed 1 night in Dec 2019
Response from Barbora on 20 Dec 2019
Dear Sir, thank you for your review, we hope your stay at our hotel was a pleasant one. Our parking space (considering our location) is quite hard to find when you are not familiar with the city and our hotel, therefore we prefer to mention the GPS coordinates.

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parkplatz unbedingt vorher buchen. Englisch erleichtert den umgang mit dem Personal. Zimmer war sehr sauer. Betten waren angenehm. Frühstück war gut.
Stayed 1 night in Oct 2019
Response from Barbora on 18 Dec 2019
Guten Tag, danke sehr für Seine schöne Bewertung und Wir freuen uns auf Seinen nächsten Besuch.

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities
Svårt med gången från parkering till reception
Stayed 1 night in Aug 2019
Response from Barbora on 1 Sept 2019
Dear Dieter, we are aware that the stairs from parking to hotel aren´t suitable for everybody but there is always possibility to go the other way around where there are no stairs. We hope you have enjoyed your stay nonetheless. Barbora Front office manager

8/10 Good

Jordan

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Barbora on 1 Sept 2019
Dear Jordan, thank you for your review. We hope you have enoyed your stay at our hotel. Barbora Front office manager

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Barbora on 1 Sept 2019
Dear Martin, thank you for your review. We hope you have enoyed your stay at our hotel. Barbora Front office manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Barbora on 1 Sept 2019
Dear sir or madam, thank you for your review. We hope you have enjoyed your stay at our hotel. Barbora Front office manager

6/10 Okay

Manni

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Super Lage, unangenehme Luft
+: Super Lage am Platz vor dem Rathaus. Bequeme Betten. -: Unangenehme, sauerstoffarme Luft im Treppenhaus. Zu warmes Zimmer - bei Fenster auf Kipp laute Geräusche von draußen. Unangenehm hoher Einstieg zur Dusche/Badewanne.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Barbora, FOM on 29 Apr 2019
Thank you very much for your nice review, hope you spent a lovely time at our hotel.

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Čistý a útulný hotel v centru. Milá a vstřícná obsluha celého hotelu.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
おもてなしの見本のようなホテル
チェックインの対応をされたのがマネージャーさんだと思いますが。笑顔で迎えてくださいました。フロント、清掃担当、朝食会場のアルバイトと思われる若い子まですべてのスタッフがお客の気持ちを察した対応をされていました。マネージャーの指導が行き届いていますし、本当に気持ちのきれいなスタッフが集まっているのだと思います。決して過剰なサービスではなく、お客が気持ちよく滞在するのを手助けしてくださいました。チェーンのホテルでは経験することが難しい心のこもった接客でした。これからもホテル ラドニスのスタッフであることを誇りに思い、遠来の客をもてなしてください。接客の本質を見る思いがしました。お世話になりました。
Stayed 4 nights in Apr 2019
Response from Barbora on 13 May 2019
Thank you very much for your nice review. We hope you had a nice time staying at our hotel.

8/10 Good

Verified traveller

Wir waren sehr zufrieden mit dem Hotel ! Auch wenn nicht alles Perfekt war . Es liegt direkt im Zentrum und man kann vieles zu Fuß erreichen. Das Zimmer war in Ordnung,es war sauber und auch mit allem ausgestattet,das gleiche gilt auch für das Badezimmer.Bei dem Doppelbett sollte allerdings mal über den Austausch der Matratzen nachgedacht werden ( Zimmer Nr. 10 man merkte teilweise die Federn durch ) Das Frühstück war ausreichend wir waren zufrieden. Personal war immer Freundlich und hilfsbereit !! Bei schönem Wetter kann es Nachts schon mal etwas lauter draußen werden da die Straße dann sehr belebt ist. Auto steht sicher und ist eingeschlossen,man sollte allerdings den Parkplatz gleich mit Reservieren wenn benötigt da Plätze sehr begrenzt. Wir waren zwei Erwachsene und ein Kind und hatten ein paar schöne Tage.
Stayed 3 nights in Mar 2019
Response from Barbora on 27 Mar 2019
Guten Tag und danke sehr für nette Resenzion.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sher große geräumige Zimmer und sehr nettes freundliches Personal.
Stayed 6 nights in Feb 2019
Response from Jiřina Kumstátová on 4 Mar 2019
Sehr geehrter Kunde, Wir möchten Ihnen für Ihren Aufenthalt in Hotel Radnice zu danken und freuen uns auf Ihren nächsten Besuch.

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from tým hotelu Radnice on 14 Feb 2019
Dobrý den, děkujeme za vaši zpětnou vazbu a doufáme, že se Vám pobyt v našem hotelu líbil.

8/10 Good

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal schnell in den schnee
Hotel mitten in zentraler Lage super zum shoppen und das erstaunliche um diese Jahreszeit absolute Ruhe da in einer Fußgängerzone. Rezeption super sogar in deutsch aber sie war erleichtert als wir ins englische wechselten. Empfehlenswert auch ein Besuch im Babylon und dem Ratskeller.
Stayed 1 night in Jan 2019
Response from Rezeption, hotel Radnice on 24 Jan 2019
Guten Tag und danke sehr für seine nette Bewertung. Wir freuen uns schon auf nächstes mal.

8/10 Good

snezhana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Barbora on 16 Jan 2019
Thank you very much for a nice review and looking forward to your next stay at our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miła obsługa. Pokoje czyste. Śniadania obfite. Ogółem pozytywne wrażenia z pobytu
Stayed 2 nights in Dec 2018
Response from Hotel Radnice on 11 Jan 2019
Děkujeme za milá slova a budeme se na Vás těšit zase někdy příště.

10/10 Excellent

Yukio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いつも快適。
いつも快適。
Stayed 1 night in Dec 2018
Response from Barbora on 1 Jan 2019
Thank you very much and wish you all the best and happy new year.

8/10 Good

Timo, Skövde

Liked: Cleanliness, staff & service, room comfort
Perfekt läge mitt i staden
Dock lite problem med för liten och ibland överbokad parkering för bil.
Stayed 5 nights in Aug 2018
Response from Barbora Zulkovská, Hotel Radnice on 26 Aug 2018
Unfortunetaly we are in the city center and parking possibilities here are very limited. But I assure you we do our best to provide the best service we can to all our guests. Barbora Zulkovská Front office manager

10/10 Excellent

Franta, Skövde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mitt i centrum och nära till allt.
Blev imponerad över att rummet var så stort. Trevlig personal med mycket god mat på hotellet.
Stayed 2 nights in Jul 2018
Response from Barbora Zulkovská, Hotel Radnice on 27 Jul 2018
Thank you very much for your review. We will be looking for your next stay at our hotel.

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
skvělý pobyt
Výborná snídaně
Stayed 4 nights in May 2018
Response from Barbora Zulkovská, Hotel Radnice on 22 Jun 2018
Děkujeme za hodnocení, vaší přízně si velmi vážíme.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Quite big room, friendly staff, good location
Stayed 1 night in May 2018
Response from Zuzana Křičková, reception on 19 May 2018
Thank you for your stay in Hotel Radnice. We hope you enjoyed the stay with us and look forward to your next visit.