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Rating 10 - Excellent. 54 out of 465 reviews" "
10 - Excellent
54
Rating 8 - Good. 125 out of 465 reviews" "
8 - Good
125
Rating 6 - Okay. 108 out of 465 reviews" "
6 - Okay
108
Rating 4 - Poor. 108 out of 465 reviews" "
4 - Poor
108
Rating 2 - Terrible. 70 out of 465 reviews" "
2 - Terrible
70
6.2/10
Cleanliness
7.0/10
Staff & service
5.8/10
Amenities
5.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
2/10 Terrible
Adriano
9 Mar 2024
Adriano
Stayed 2 nights in Mar 2024
Response from Manager on 10 Apr 2024
Thank you for letting us know about your stay. We are sorry you didn't enjoy your stay. We hope you will stay with us again.
Had to stand at desk for 10 minutes calling for desk clerk to come check in. Once she came she was on her cell phone and never got off of it while checking me in. Was suppose to have a king sized bed l, it was a queen. The room smelled like urine and was even worse when you turned the air/ heat on. The noise level coming from the parking lot and the Waffle House next door was very loud all through the night. Would not recommend this hotel at all.
Kelly
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Thank you for your feedback.We will be addressing your concerns.We apologize for any inconveniences.
8/10 Good
Michael
Travelled with family and small children, Business traveller
16 Feb 2024
Disliked: Property conditions & facilities
The price was good. The rooms smell like smoke.
Michael
Stayed 3 nights in Feb 2024
Response from Manager on 9 Mar 2024
Thank you for your feedback.We will be addressing your concerns.We apologize for any inconveniences.
Arrived early and was able to check-in and get my room. Room faced away from the road, super quiet! Wonderful staff, very attentive and friendly. Waffle House behind the hotel. Interstate access literally down the street. Gas station 100 feet away. Lobby decoration for the season, a wonderful touch! Great price!
Breakfast experience was kinda boring. I like honey buns, but I also like other pastries. Hotel was kinda expensive, however, I was late making reservations for the weekend, so that was expected anyway.
Joseph
Stayed 2 nights in Oct 2023
4/10 Poor
Angela
Travelled with partner
22 Oct 2023
Disliked: Staff & service, amenities
The side door that we entered during our stay was always unlocked so anyone could enter without a key card. Coffee and the limited and unhealthy breakfast (honey buns and yogurt) were supposed to be available at 6am but coffee was not made until after 7am. The staff was rude and unhelpful. The first night of our stay a staff member called our room at 1am to see if the car parked infryof the hotel was ours, waking us up. Apache had been calling room to room to asked this question. We had provided the make and model of our vehicle upon check in which would have given the answer, that it was not our car. Regardless it was rude and completely uncalled for. We visit Lexington a couple times a year, but we will never stay at this property again
The staff were friendly and the area isn't bad, however; the rooms smelt like stale cigarettes, the floor was dump/musty, and the building was in pretty bad shape. I wouldn't stay here again.
Would stay there again. Easy access to I-85 about 5 minutes. Plenty of dining options within 10 minute radius.
MARY ELLEN
Stayed 1 night in Feb 2023
6/10 Okay
Stephanie
21 Nov 2022
Needs more cleaning
Room didn't seem to be properly cleaned upon arrival. Hair in shower, etc. Bed wasn't the worst I've slept on but in a scale of 1-10, I'd give it a 5
Stephanie
Stayed 5 nights in Nov 2022
8/10 Good
Verified traveller
20 Nov 2022
Liked: Staff & service
Clean but unsure about safety
I seek clean and safety.
The room has a slight odor but the floor and sheets were clean.
I was concerned for safety. The outside doors were broken and anyone could enter the building. There was insufficient lighting in the parking lot.
We had to wait ten minutes for someone to come to the front desk to check us in. The room reeked of smoke and it was disgustingly dirty ( dried food caked on the microwave and the tub looked like it hadn’t been cleaned in ages). The only reason I didn’t cancel is that there were no other hotels with vacancies. We paid a ridiculous amount of money. We will never stay in a super 8 again.
Stay was good. Room clean. Breakfast only a honey bun or yogurt. No outlet in bathroom??
Verified traveller
Stayed 1 night in Sep 2022
6/10 Okay
Ravindra
Travelled with family
9 Sept 2022
Liked: Staff & service
Old property with smoke smell
Ravindra
Stayed 2 nights in Sep 2022
4/10 Poor
David
Travelled with family
6 Sept 2022
Disliked: Cleanliness
We were on a non smoking floor but someone was obviously smoking. Sensitive to smoke. Stairs to second floor needed to be vacuumed. Bedspread needed repair. Will not stay in another super 8.
I felt like I was a problem to the staff,and segregate from anyone else at the hotel, my room was the only one you had to access from the outside of the rest of the hotel. Strangest place I ever had to stay at.
When you work till 3 am and house keeping keeps banging on your door till you get up and leave . Very very loud banging doors and I’m not sure what. I stay very often at hotels as I work out of town . I’m not one to usually complain .bus this was horrible
The front desk receptionist was very nice. That’s about the only thing that was good at this hotel. We stayed in a non smoking room, but if someone is smoking in the hotel I’ll will tell you one thing. That will travel through the whole hotel into the room. The restroom was not clean. The bed cover had dog hair all over. Very disappointed