Ratings based on 132 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
72% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Business Travellers
by Ron Cocks from Lewisville, TX

Surprised at the limitations

Posted 26-Nov-2013 on Hotels.com
I was disappointed that the hotel didn't want to change out towels or replenish consumables like toilet given I was scheduled to be there 3 weeks. There was a usable kitchenette but no cooking utensils, dishes, or utensils. I can't imagine many business travelers carry pots and pans with them. Finally, they offered free Wi-Fi that was a reasonable speed but it was out several complete days during the stay which impacted my ability to do my job.
2 out of 5
by PJ from Colorado

Not Recommended

Posted 24-May-2013
Pros: Nothing
Cons: Everything
Location: I was visiting family and not interested in nearby activities. Seemed to be a residential area.
After one uncomfortable night I walked across the sreet and checked in at the Best Western. It was a thousand percent better in every way. More expensive, yes, and well worth it. Sun Suites of Lewisville is NOT recommended.
5 out of 5
Recommended
for Business Travellers
by Travel nurse from Tyler

Excellent

Posted 05-May-2013 on Hotels.com
Had a great stay, staff was great.
3 out of 5
Recommended
for Business Travellers
by Travel Nurse from Tyler

Great stay

Posted 30-Apr-2013 on Hotels.com
It was a great stay. Only problem was my room smelled like it had been a smoking room. And to get clean towels you had to bring the dirty ones to the front desk. Otherwise staff was friendly and a great location.
1 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 18-Apr-2013 on Hotels.com
2 out of 5
Recommended
for Personal Event
by A verified traveller from Lewisville Texas

Posted 16-Apr-2013 on Hotels.com
It would have been nice to know that they don't service the rooms but once a week. Our bed wasn't made after the first night and no clean towels were put in the room. We wasn't told of this when we checked in so I didn't know I have to go to the desk for clean towels.
2 out of 5
Recommended
by Sandra from Houston TX

not the best

Posted 15-Apr-2013 on Hotels.com
this is a run down hotel we expected much more old, dirty, not well maintained
4 out of 5
Recommended
for Business Travellers
by David

This traveller left a rating score only Posted 29-Sep-2012 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Ed

Posted 03-Sep-2012 on Hotels.com
This hotel was perfect,the price was right because I was traveling for business,the rooms was what I expected especially for the price I paid because it was very clean,it's around a places from toiletries to food that is easy to get to....I WILL return again
1 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 23-Aug-2012 on Hotels.com