Front of property

Reviews of InTown Suites Extended Stay Lewisville TX East Corporate Drive

2 out of 5

Reviews

6.8
Rating 10 - Excellent. 31 out of 120 reviews" "
Rating 8 - Good. 32 out of 120 reviews" "
Rating 6 - Okay. 24 out of 120 reviews" "
Rating 4 - Poor. 14 out of 120 reviews" "
Rating 2 - Terrible. 19 out of 120 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amitabh

Stayed 27 nights in Apr 2022

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Call their local hotel and reserved a room with cc info, only to deny reservation arrangements.
Stayed 7 nights in Apr 2021

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2021

6/10 Okay

Jeremy

Stayed 7 nights in Jan 2021

2/10 Terrible

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort
The television never worked. The sitting tables to eat were dirty and had dried blood stains on them. The pens were stolen out of my room. I will never do business with in town suites again.
Stayed 10 nights in May 2020

4/10 Poor

Verified traveller

Stayed 7 nights in May 2020

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2020

10/10 Excellent

Aison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good
Stayed 7 nights in Mar 2020

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2020

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

6/10 Okay

Katina

Travelled with family
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Feb 2020

6/10 Okay

Brandon

Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Was not helpful and didn't explain why i was not given a chance to tell my. problem abput getting there 30 mins. After they were cl iui se
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

6/10 Okay

henry

Business traveller
Good stuff!!
Everything was good and the price was right
Stayed 7 nights in Oct 2019

2/10 Terrible

Phil, Lewisville, TX

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very dirty, had bugs in the room and the staff are very rude and not very helpful. I wouldn't stay here again even if it was free.
Stayed 15 nights in Sep 2019

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay low cost
I was perfectly comfortable there. Some people might not like it the service was sparse and the place could use an upgrade but it was quiet,comfortable and perfectly adequate for what I need. Clean and no bugs. The price was great.
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

6/10 Okay

Cyntreya

Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Leticia

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Property is old and needs some updating for sure, but the check in was very plesant!
Stayed 2 nights in Jul 2019

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stsy
Nice clean quiet friendly
Stayed 7 nights in Jun 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was alright but for some reason I could not pay ahead of time ? I asked the hotel clerk why and she said Hotels.com stopped doing that way . So I did not receive points for my free night stay . I booked a room after at Studio 6 in Plano and was able to pay ahead of time and receive points for free night . The Studio 6 is my fave anyway
Stayed 1 night in Jun 2019

8/10 Good

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway on a budget
it was very comfortable and affordable. Perfect for a small weekend break!
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 7 nights in May 2019

8/10 Good

Adia

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what I needed and expected the staff to the room
Stayed 7 nights in May 2019

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay.
This was a great room for the price. Clean, and quiet with friendly service. Nice to have the fridge and microwave. I would stay here again.
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and very attentive. Nice people in the front office took care of everything in a timely matter
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Already...
Lovely
Stayed 9 nights in Mar 2019

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very nice
Stayed 14 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, comfy
Stayed 8 nights in Mar 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was okay except for the lack of no freaking coffee maker !! and no utensils,, no pots or pans but you know you get what you paid for and I had people upstairs making sounds like they were freaking elephants and I called the night manager ,,he says he'd talk to then..the night manager he did absolutely nothing about it said he'd take care of it or talk to him whatever,, but whatever .. but other than that the room cleaner was wonderful and it was okay .. it was only 10 minutes for my destination so I'll give it up three and a half out of 5
Stayed 8 nights in Jan 2019

6/10 Okay

Lauren

Cleanliness and customer service need improvement
Stayed 10 nights in Jan 2019

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities, room comfort
I'd never stayed at an Extended Stay hotel before, so I wasn't aware that house cleaning is only once a week. That actually was perfectly fine, luckily I had no reason to go out and purchase my own supplies (toilet paper, towels) as what was supplied did last the one week I stayed. Room was fine; bed, TV, table, kitchen (larger than most hotels). Two restaurants next door, walking distance to two malls.
Stayed 7 nights in Jan 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Learning Momement
First time staying in an extended stay...did not realize there would not be any daily room service....woll think twice or be more prepared next time.
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018