We came during record heat days and found there was no air con. After 2 nights, we realized we could ask for ice cubes and a fan. The hotel staff were nice, but they would not offer such heat relief items unless you asked.
"Excellent hotel that exceeded all my expectations"
To begin with, I did not have extraordinary expectations, but almost immediately I began to revise my estimation of this fine, comfortable, and accommodating hotel upward. The staff was extraordinarily welcoming, courteous, and helpful, even when (in my own view) my questions and request for aid seemed excessive and unreasonable. The room was very comfortable and the facilities were excellent. I had not realized that the hotel was located across the street from the conference location, which made things even more convenient for an American unaccustomed to international travel. One of the best parts was the hotel breakfast, served efficiently and accessibly in a gracious setting that allowed those of use who were conference attendees to get to know one another and to add an extra dimension of collegiality to the conference. I would recommend the Austrian Trend Hotel Messe to any traveler to Vienna without hesitation or qualification. I had a grand time there, and it was one of the best parts of my first visit to this gracious city.
Welcoming friendly staff who were very helpful. This seems standard in Austria but there was no kettle which I was disappointed with. None available upon asking either the rooms were very clean on first inspection but on closer look I found a couple of dusty areas... But I do have very high cleanliness standards (!) I would stay here again bit would bring a travel kettle. There were loads of toiletries supplied which was a plus.
Close to Prater and Convention Center
In a residential neighborhood
All staff eager to help
Very quite, despite room on first floor.
Clean Modern, great choice breakfast
They even had a sauna; I did not use though
Traveller from SF
The BEST WESTERN PLUS Hotel Arcadia was built in 2012. For this purpose, a beautiful old typical Viennese building from the …More
Squeezed onto an elongated island between the Danube Canal and the main river channel, Leopoldstadt was the centre of Vienna’s Jewish community from the early 17th century until the Holocaust. The Strauss, Freud, and Mahler families all had homes here at various times. Most visitors flock to the Prater funfair, which has a Riesenrad (large ferris wheel).
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