Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Other
by A verified traveller from Leominster, MA

Good for what we wanted. Good for what we wanted.

Posted 28-May-2015
Pros: Location, restaurant, very pleasant staff.
Cons: See above.
Location: We were going to a funeral, and the location was good for us.
My wife is in a wheel chair, and the room was not great for a handicapped person, although it was a "handicapped" room. The side of the tub was much too high - there was no way she could have gotten into it. It was tough for me to get in for a shower. Also the door into the room kept closing, making it difficult to get a person in a wheel chair in or out. There also was a little dirt on the floor of the room and the bathroom - not a major concern.
5 out of 5
Recommended
for Everyone
by A verified traveller from pa

Great stay !!!

Posted 18-May-2015
Really nice facility. Great clean scent free room. Bathroom was clean and room was great !!! Give it a try , it's worth it !!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice, clean

Posted 31-Mar-2015
Pros: Location, quiet
Comfortable, clean room and facility. Convenient location.
3 out of 5
Recommended
for Families
by Catherine from Ellington

Poor

Posted 11-Mar-2015 on Hotels
The restaurant was HORRIBLE! I have never received such terrible service! The food was awful! The pool was out of order, which I was not informed about until checked in. Odd location. Multiple people were smoking in their rooms which we complained about may times. Only upside was the beds were comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Massachusetts

5 stars

Posted 02-Mar-2015
Great hotel! Staff was very polite. Welcome cookies are fantastic. Ordered room service, very fast delivery and meals were delicious. Super comfortable bed AND pillows! Slept wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Mar-2015
Just a quick overnight. Breakfast was excellent. Wish the pool had been open.
3 out of 5
Recommended
for Getaway With Friends
by Catherine

This traveller left a rating score only Posted 28-Feb-2015 on Hotels
5 out of 5
Recommended
for Families
by Lynda from MA

Nice Hotel

Posted 21-Feb-2015 on Hotels
Nice hotel. Great bar and restaurant. There hallways and elevators were a bit in need of an update. Rooms were nice though a bit small. Helpful and friendly staff. Tolerant of our children.
3 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Not cheap, but worth it.

Posted 11-Feb-2015
Pros: The clean and comfortable room
Cons: Clean parking lot and fix elevator!
Location: Lots near by for dinning and shopping. Whitney mall was a nice mall to shop at. Love Macy's there.
Most expensive hotel in the area. The bed is so comfortable. The elevator was all marked up and they don't shovel around your car. We were parked in handicap parking and we had to climb over the snow just to get into the car. I thought that they would make sure to clean the handicap spaces for obvious reasons!
3 out of 5
by A verified traveller

Noisey night sleep

Posted 08-Feb-2015
Traveling with 3 kids can be challenging. The beds were quite uncomfortable and so noisey. The entire room knew if anyone moved nevermind turned out. The bedding was just as loud and uncomfortable.