Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travellerfrom Cornwall

Nice place to stay on a visit to family

Posted 23-Nov-2014
Pros: Hotel was reasonably priced, very clean, comfy and overall a nice place to stay.
Cons: Nope....can't think of anything!!
On entering the Holiday Inn the first thing that struck me was the smell.....very clean smelling and the whole place looked spotless. The staff on reception (all young men, btw) were exeptionallly helpful and polite. When the computer crashed for a little time and we couldn't get our checkin card, they very kindly asked us to bear with them, offered us a seat and free drink whilst we waited. The room was spotlessly clean and once again smelled clean. Shower/bathroom once again spotless. Breakfast in the morning was simple as expected, but everything laid out in a professional manner, croissants, fresh fruit all types of beverages and also a choice for a cooked breakfast and facilities to make toast. The staff at breakfast were excellent. Very very polite, the lady who was clearing the tables and the gentleman re-stocking cooked items were very efficient. It is the only place i can say i have been to recently were the staff have been genuinely polite and helpful...please give them a raise or at least a bonus and keep hold of these staff!! Bad staff you can get anywhere, good staff are harder to find and if you have them, make sure you keep them.
5 out of 5
for Everyone
by A verified travellerfrom wigan

friendly staff

Posted 18-Nov-2014
Pros: staff
Cons: prices at the bar
Location: right in the middle of everything, perfect
the staff were very helpful and friendly, would stay their again, would recommend to others
4 out of 5
for Everyone
by A verified travellerfrom reading

good modern hotel

Posted 14-Nov-2014
Cons: the bed
modern and in good condition. large room. nice towels. only gripe would be that the bed seemed a bit collapsed into the middle.
4 out of 5
for Everyone
by A verified travellerfrom Bristol

great hotel in a good location for us

Posted 06-Nov-2014
Pros: good room clean and well proportioned room
Cons: Biscuits with the drinks
We had a quiet night in a good sized room with good facilities with a great shower.
5 out of 5
for Everyone
by A verified travellerfrom East yorkshir

Spot on

Posted 15-Sep-2014
Really comfortably spacious best nights sleep in any hotel
4 out of 5
for Overnight Stay Before Destination
by Regular overnight stayer.from Warwickshire

Posted 27-Aug-2014 on Hotels.com
The hotel is undergoing a transformation to a Holiday Inn Express and it is accepted that work in this regard is ongoing.. Meanwhile - sort the breakfast offer out - the hot food was a really poor.
5 out of 5
by Lynseyfrom north west

Great stay!

Posted 22-Aug-2014 on Hotels.com
Clean, comfortable, modern - definitely stay again. Pub close by was lovely, food was gorgeous. Everything you could want from a hotel.
3 out of 5
for Everyone
by A verified travellerfrom Norwich

Sleek, convenient but has its flaws

Posted 18-Aug-2014
Beautifully clean, modern and contemporary but being a Holiday Inn has its drawbacks...namely the other guests. We experienced several bad nights' sleep due to a raucous wedding party replete with totally unruly screaming kids and adults who obviously have no idea how to shut a door quietly or do it just the once. People repeatedly knocking on and banging doors throughout the night, combined with an overly squishy mattress that made us both roll into the middle didn't give us much peace. Also, as with every other hotel I've stayed in, the strip of almost blinding light that comes under the doors, flashing smoke detectors and rolling LED on the TV (ok, you can turn that one off) is enough to keep anyone awake. Didn't experience breakfast, so can't comment on food or service. Location is superb though and the entire Sports Village is a credit to Leigh itself.
2 out of 5
for Everyone
by A verified traveller

Local hotel.

Posted 17-Aug-2014
Pros: Convenient to our visit
Cons: Improved matresses, ventilation and sound proofing, room location restricted because of heavy booking.
Location: Near to family party address. Good parking adjacent to hotel. Good signage from Leigh
Visiting family in the area for an afternoon party. The hotel was the nearest to the event and we did not need to take the car or taxi. Alcoholic drinks were to be consumed and we did not want to "drink and drive". The Hotel was heavily booked due to a Rugby event taking place in the sports stadium. We were allocated a room at the rear of the hotel, adjacent to a busy, noisy road and needed to keep all windows sealed so we could have a peaceful night. The matresses were very soft and uncomfortable. Breakfast was available at a price- not B & B as we expected. Given a choice we would not use this hotel again
Comment from Hotel Management
20-Aug-2014 by Kris, Hotel Management
Dear Guest, Thank you for your review of the hotel and I am glad that the location of the hotel was convenient for your evening entertainment. Being so close to your destination and to the major roads which connect Leigh to Lancashire and Manchester City Centre some traffic noise is to be expected from the rooms close to the main road. All guests when booking are given the option of a room only or bed and breakfast rate. Guests who choose room only are still able to purchase breakfast in the morning should they wish.
5 out of 5
by P.M.from Leeds.

Posted 13-Aug-2014 on Hotels.com
The stay was fine but breakfast could be improved, Cooked breakfast consisted of Scrambled Eggs, Sausages and Beans, I had to wait for the Beans and there was no variety: eg: Bacon, Fried Eggs, Mushrooms etc. This could be looked at, otherwise the Hotel was fine and I would stay again.