Superior Room | Bathroom | Free toiletries, hair dryer, towels

Reviews of Starling Hotel Lausanne

4 out of 5
Starling Hotel Lausanne
Route Cantonale 31, Saint-Sulpice, VD

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 521 reviews" "
Rating 8 - Good. 202 out of 521 reviews" "
Rating 6 - Okay. 35 out of 521 reviews" "
Rating 4 - Poor. 13 out of 521 reviews" "
Rating 2 - Terrible. 7 out of 521 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kenneth, Ithaca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near EPFL, room was large and quiet.
Stayed 6 nights in Oct 2023

10/10 Excellent

Floris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room with lake & mountain view. Efficient check-in with friendly and accommodating staff - we needed to store specialty medication in a safe and cooled space. The room was very comfortable - general space, bed, linens, pillows, soaps.
Stayed 2 nights in Aug 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, convenient
Stayed 1 night in Jul 2023

6/10 Okay

Patric

Stayed 1 night in Jul 2023

8/10 Good

alec

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel, convenient and easy
Stayed 1 night in Jun 2023

10/10 Excellent

Jost

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast with good coffee.
Stayed 2 nights in May 2023
Response from AE Choux, Director on 19 May 2023
Good morning,The entire team of Starling Hotel Lausanne is very happy you enjoyed your stay. We are looking forward to welcoming you for your next visit in Lausanne,Kind regards

8/10 Good

glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

10/10 Excellent

alec

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did provide a room in the building I requested, thank you ! Very professional staff
Stayed 1 night in Mar 2023
Response from AE Choux, Director on 19 May 2023
Dear Alec,Thank you for your comment, we are looking forward to welcoming you again in the near future!Kind regards,

6/10 Okay

Abigail

Liked: Cleanliness, staff & service

10/10 Excellent

alec

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always easy and simple, great staff

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property with large room and great views over the lake. Didn't like that the air conditioner wasn't effective and hence a poor nights sleep!
Stayed 1 night in Jun 2022

10/10 Excellent

Yves

Stayed 1 night in Jun 2022

8/10 Good

Irina

Stayed 2 nights in May 2022

10/10 Excellent

alec

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as usual
Stayed 1 night in Jan 2022
Response from Anne Elise Choux-Meyer on 13 Apr 2022
Dear Alec, Thank you very much for your nice comment which will be transmitted to the team. We were very happy to welcome you and hope to see you back soon! Kind regards, Anne Elise Choux-Meyer Director

10/10 Excellent

Michel, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent especially that my Son goes to the EPFL. This is the second time I am using this hotel and will not be the last one.
Stayed 1 night in Oct 2021
Response from Anne-Marie, Director on 16 Nov 2021
Dera Michel, Thank you very much for your very positive comment! What a fantastic reward for our tem! We are looking froward to welcoming you back soon! Regards,

10/10 Excellent

alec

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and easy
Stayed 1 night in Sep 2021
Response from Anne-Marie, Director on 16 Nov 2021
Dear Alec, Thank you very much for having taken the time to share this fantatsic rating with us! We hope to see you back soon at teh Starling Hotel Lausanne. Regards,

8/10 Good

anita joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Anne-Marie, General Manager on 16 Nov 2021
Dear Anita Joy, Thank you very much for sharing this fantastic rating about our hotel! We are looking forward to welcoming you back soon! Regards,

10/10 Excellent

Stanley Barry

Stayed 1 night in Jul 2021

10/10 Excellent

Dusan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Anne-Marie, General Manager on 1 Sept 2021
Dear Dusan, Thank you for your very positive rating, this a fantastic reward for our team! We hope to welcome you back soon at the Starling Hotel Lausanne. Best Regards,

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay with a beautiful outlook of the lake and mountains. The only issue was that the air in the room was too dry.
Stayed 5 nights in Jan 2021

8/10 Good

Inge Cecil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
OK - but!
Ok hotel but air-con did not work first night, limited selection on restaurat.
Stayed 2 nights in Jun 2020
Response from Alex on 27 Jul 2020
Dear Inge Cecil, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that the has met your expectations and we thank you for your precious feedback, concerning air con and restaurant choices, which will serve us to analyze and improve our services. We are looking forward to welcoming you for a next visit and we send you our best regards.

6/10 Okay

Daniel, Porto

Travelled with partner
Liked: Cleanliness, staff & service
Aconselho pelo preço bom e uns 15 min do centro de lausanne. Quartos normais sem banheira, a água saia toda pela porta o que tivemos q usar toalhas para limpar o chão toda a vez que tomávamos banho.
Stayed 1 night in Jun 2020
Response from Alex on 27 Jul 2020
Dear Daniel, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are sorry that our hotel has not met your expectations. We have taken well note for your comment, concerning the bathroom door, which will serve us to analyze and improve our services. We are looking forward to welcoming you for a next visit and we send you our best regards.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were too hard and pillows were irregular even though they had few options to pick from. King bed rooms have 2 single beds put together do not ideal for couples.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Well appointed modern rooms, the best breakfast! I would stay here again.
Stayed 1 night in Jan 2020
Response from Aleksa on 17 Jan 2020
Dear First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Mr. Aleksa Tomic on 6 Jan 2020
Dear Guest, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2019
Response from Mr. Aleksa Tomic on 6 Jan 2020
Dear Guest, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards

10/10 Excellent

bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Mr. Aleksa Tomic on 6 Jan 2020
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel cannot fault it, great stay
Stayed 1 night in Sep 2019
Response from Alex on 22 Oct 2019
Dear Guest, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Alex on 22 Oct 2019
Dear , First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Mr. Aleksa Tomic on 16 Sept 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

8/10 Good

Laure

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Mr. Aleksa Tomic on 25 Aug 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Mr. Aleksa Tomic on 25 Aug 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Kishor, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff, superior service and sumptuous breakfast.
Stayed 3 nights in Aug 2019
Response from Mr. Aleksa Tomic on 20 Aug 2019
Dear Kishor, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Mr. Aleksa Tomic on 14 Aug 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

NAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
it was amazing
Stayed 1 night in Aug 2019
Response from Mr. Aleksa Tomic on 12 Aug 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Mr. Aleksa Tomic on 7 Aug 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
The hotel is nice. The room and the bed are comfortable. I did not like the entrance to the bathroom. It was near the bed itself and not a practical door to open or close. The service was nice but not excellent. Breakfast could have been with more options. To me they asked for parking, my friend was charged automatically. This meant we paid parking 2 times (and it was not cheap 14 CHF per day). Even though not in the City the hotel was full of tourists.
Stayed 4 nights in Apr 2019
Response from Mr. Aleksa Tomic (Reservations Coordinator) on 30 Jul 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that our accomodation has met your expectations and we thank you for your precious feedback, concerning the breakfast and the parking, which will serve us to analyze and improve our services. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, some with excellent views of Lake Geneva. Easy to find, and located in a quiet neighborhood. Relatively new construction.
Stayed 1 night in Jul 2019
Response from Mr. Aleksa Tomic (Reservations Coordinator) on 23 Jul 2019
Dear Guest, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view!
My husband and I recently stayed in the Starlight hotel, St. Sulpice. The hotel was excellent, with lovely clean rooms, comfortable beds AND windows that open! Lovely view of the countryside and lake from our room. We didn't use any facilities so can't comment there. Found the reception staff pleasant and helpful at all times
Stayed 3 nights in Jun 2019
Response from Mr. Aleksa Tomic on 14 Jul 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are good. Food quality is good but a little limited on choice. Hotel is in a business location.
Stayed 1 night in Jun 2019
Response from Mr. Aleksa Tomic on 5 Jul 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Mr. Aleksa Tomic on 25 Jun 2019
Dear Pankaj, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019
Response from Aleksa on 17 Jun 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Aleksa on 17 Jun 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Aleksa on 17 Jun 2019
Dear First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Lee, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are modern, clean, and beautiful. With beautiful views and access to transit, it is a good place to stay away from the crush of people.
Stayed 1 night in Jun 2019
Response from Aleksa on 17 Jun 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel and high quality services as expected!
Stayed 4 nights in May 2019
Response from Mr. Aleksa Tomic (Reservations Coordinator) on 7 Jun 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in a quiet area. Very modern hotel, good size room.
Stayed 2 nights in May 2019
Response from Aleksa on 21 May 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Aleksa on 21 May 2019
Dear Paul, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
Spent one night in a business room w/o breakfast at the Starling Hotel. Very comfortable and clean, although it smelled a bit humidity when I first entered the room, but after I left the window open, it was gone! Appreciated the “sweet dreams” message on the pillow ☺️. Even if they said there was no view on the lake for this room, there actually was (on the side)!
Stayed 1 night in Apr 2019
Response from Mr. Aleksa Tomic on 24 Apr 2019
Dear, First we would like to thank you for choosing Starling Hotel Lausanne for your stay and we are happy to count you among our guests. We are delighted that your stay has met your expectations and we thank you for your precious feedback. We are looking forward to welcoming you for a next visit and we send you our best regards.