Indoor pool, 3 outdoor pools, open 7 AM to 7 AM, pool umbrellas
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Reviews of Blue Marine Resort & Spa

5 out of 5
Blue Marine Resort & Spa
Ammoudara area, Agios Nikolaos, Crete Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 102 reviews" "
Rating 8 - Good. 46 out of 102 reviews" "
Rating 6 - Okay. 10 out of 102 reviews" "
Rating 4 - Poor. 3 out of 102 reviews" "
Rating 2 - Terrible. 1 out of 102 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
It requires a few upgrades it looks a little tired
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but super clean , service five star, food ok
Stayed 3 nights in Jun 2019
Response from Yiannis Vasilopoulos on 21 Jun 2019
Dear Guest, Thank you for choosing Blue Marine for your holidays and moreover for spending some time for writing this review. We hope to see you again. Kind regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. Make sure you get a Seaview room or better yet a Seaview junior suite with a jacuzzi. My fiance and I would watch the sunrise while enjoying our morning coffee in the jacuzzi. The pool area is nice, although the pool isn't heated so if it's not summer it may be chilly for some people. I didn't mind it though. The food in the ala carte restaurants was overall fantastic other than a couple disappointing dishes. The staff and service was really good. We had a few problems our first night that really worried us, but after talking to the management, they really made a huge effort to improve our experience and the rest of our stay was great. Now for the bad part. The majority of the food in the main restaurant buffet is really bad. If you want good food, the buffet will upset you. For breakfast you're safe with fruit, yogurt, toast, and the omelette bar, but most of the other hot bar items are terrible. For the dinner buffet, you're safe with the salad bar items, but the hot bar items and most of the desserts were awful. I guess maybe that's a common thing with all inclusive resorts, they put effort into the ala carte food, but skimp on the quality of the buffet foods. The complimentary wine and beer is very poor quality. Also the drinks at the bars are mostly disappointing because instead of real juice for mixers, they uses syrup concentrates. If you want better quality drinks either buy a bottle of nicer wine from the restaurant or go into town.
Stayed 3 nights in May 2019
Response from Yiannis on 24 May 2019
Dear guest, thank you for taking some time to review our resort. Generally speaking your comments for the hotel in total are nice and we thank you for that. Daily we strive for the best and its very important for us if you feel it. We would also like to assure you that your comments for main restaurant buffet will be taken under serious consideration, in order to improve it in the future. Kind regards

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing location and good quality food
The hotel was in a pieceful location with spectacular bieqs of the sea. The location was ideal for us as we wanted a relaxing hideaway near the beach, which was A very short 2 minute walk under the coastal road in a purpose built walkway. Lifts serve every part of the hotel, restaurant and beach too (though I don't believe the main pool was accessible via a lift, so worth noting there are a few steps to that). The food was varied, fresh and very well presented. I particularly enjoyed the wonderful salads, yogurt and the ample supply of seafood and fish. The Greek night was great too. We got involved in the beachfront stretching and yoga sessions which was great. Staff were hardworking and I personally found the hotel to be exceptionally clean. The people are a mix of ages and nationalities which we liked too. There is a public bus stop in front of the hotel that can take you to Agios Nicolaos and from there to Heraklion Airport and city and well as to Plan a for a cheap trip to Spinalonga island, the deserted ex leper colony, which was fascinating and eerily beautiful. I recommend this hotel for a peaceful holiday with plenty of local day trips available by public transport too.
Stayed 8 nights in Sep 2018

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach, staff was top notch, the head waiter went so far as to order special Ice Cream for our Daughter that can’t eat any protein or milk products. The rooms are dated but it makes up for it by the pool side with plenty of seats to spare. The drinks aren’t top shelf but if your not a big drinker then who cares. It’s a good mix of family and couples enjoying this location.
Stayed 4 nights in May 2018

10/10 Excellent

Zoe, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - Warm and Friendly Staff
One of the best hotels on the coast I would highly recommend!
Stayed 4 nights in Aug 2017

6/10 Okay

Michael

Liked: Cleanliness
Disappointing
Although classified as a 5 star hotel the amenities and service didn't meet that standard. The room was a reasonable size but all three beds were not comfortable. The view from the balcony was superb but the furniture was tired and weather-stained. Most staff didn't engage and did not focus on the customers. There were a couple of exceptions, but I expected more. Waiting staff often tried to remove plates before we had finished. The evening entertainment was puerile. This was especially disappointing as it was not really feasible to travel the 6km to Aghios Nikolaos, in the evening, with my young daughter, and the hotel has no entertainment close to it. The quality of the all-inclusive wine and beer left a lot to be desired. Neither red nor white wine were really palatable and the beer (lager) seemed to be very light. Red wine was served chilled in the restaurant which is not the way to do it, The food was pretty good, although labeling needs to be improved. It was not obvious to my vegetarian friend what hors d'oeuvres contained meat, or meat products. The pool had a shortage of sunbeds, and many that had been reserved early in the morning seemed to be empty all day. The mail pool is reasonably sized but contains sea-water. Pool-bar service was quick but off-hand. Overall, the hotel and facilities were disappointing and fell short of five star experiences I have had elsewhere in the world.
Stayed 7 nights in Jul 2017

6/10 Okay

mandy, aberdeenshire

Liked: Cleanliness, staff & service
Lovely view
We enjoyed a week at the hotel . Food was good, staff were helpful when asked but not proactive. We had issues with our booking due to the manager being sacked which was bad timing for us and there were obvious difficulties for staff although they tried their best. Room was clean but somewhat worn. Definitely no where near 5 stars, a fair assessment would be 3 stars. Entertainment in the evening was none existent on Sunday when we had been looking forward to the Greek night which had been advertised all week and then cancelled about an hour before it was due to start. Table tennis room was horrendous with graffiti and peeling paint it looked like an old bus shelter. Children's club was also very dour and I would not have liked to leave a child in there , no reflection on staff just surroundings. Beach and pool area were very nice. The loungers were reserved with towels! This should not be allowed as some were left on the same loungers overnight for days. We did enjoy our stay as we got a reasonable deal but don't pay much or you will be disappointed. Also lots of steps and steep ramps so it could be difficult for buggies , childrenand older people.

8/10 Good

susie , uk

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Improvements could be made
The hotel is kept really clean, and the bedrooms and balconies have great views. Sadly the staff (Apart from the chef who was great) although pleasant have no interaction with you at all. No pleasantries and it was not until we checked out that we were asked how our we were and if we had enjoyed our stay. Interaction is so important but the staff were like robots, doing their jobs and nothing else . Saying hello how are you costs nothing, training is needed. The size of pool for the amount of people was far too small. Didn't enjoy being sandwiched in, must be awful on high season. Food wS very good in the buffet as was the two other restaurants. Enjoyed the stay but nowhere near a five star.

10/10 Excellent

Vijay, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel and friendly staff
Very nice hotel and clean. Nice pool area, kids area and wifi coverage through hotel. Good varied food menu and will help make items for toddlers Reasonably priced spa Nice bar on 3rd floor Slight improvement that could be made: Expand drinks menu More sun loungers needed (we went off peak yet all the sun lounger had guest reserving them with their towels from the morning, even if it says not to) Expand gym equipment improve evening shows, when it rains (currently shows get cancelled when it has rained at any point in the day)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and good location , good room view
i spent two days , it was nice and good. the beach is front of the hotel. the swimming pool is perfect

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Great stay!

10/10 Excellent

Kiki, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel at a nice location
Excellent week in this Hotel, nice location not so remote but not too close to the hustle and bustle of A.Nikolaos. Food is good with a variety, it has a nice private beach and the room is very clean and comfortable.

4/10 Poor

Yasmin, Birmingham

Disliked: Staff & service, property conditions & facilities, room comfort
Not a 5 star !
This hotel and service was more like a 3 star ! Food was good Rooms were shabby the first room was awful and I said this us not like your pictures on the website he said this is the room you have chosen the one on the website would be 300 euros more I wanted a lovely holiday so I paid reluntantly:(.. Awful plastic chairs by the pool set in an uneven surface. Gym opens at 10am ??? This is ridiculous ! Al le carte restaurants 2 days in advance booking required and you had to choose what you wanted to eat when you booked from a set menu !!! This is ridiculous too! The buffet restaurant was is more like a canteen seating for 4 persons is too small and we were questioned when we moved to a larger table ! Quite rudely too one waiter said that "I was not considering other guests" Too many smokers around no designated smoking areas especially around the pool bar ! Entertainment was poor and during the day far too loud ! We spent most of our holiday by the beach the sea the service in this area was adequate. We hired a car for the day on the Thursday and had a wonderful time at Plaka beach we ate there both lunch and dinner and paid for this. This was the best day away from the hotel !

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Fun
Whilst it is fun and the all inclusive is necessary being so far away from anything The rooms are basic and I can't believe a shower curtain even exists in a 5 star hotel Staff are non greek speaking and could be friendlier

8/10 Good

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but not 5 star
Very clean and comfortable. Food very nice in main restaurant although it was very noisy and much like a cafeteria. The al la carte was much to be desired however! Cancelled our second sitting preferring the main restaurant food. The animation team were very sweet and friendly - however the shows were extremely amateurish and we were very disappointed. You have to see one to believe it! The main bar could do with some live music as generally the place had not much to do during the evening except the shows. We enjoyed the water gym run by Kirsty - it was a lot of fun, and there seemed to be enough to keep children entertained with a kids club (although we can't vouch for it as we didn't have any kids with us! Beds were very hard - by the end of our week we were all a bit stiff! Our main complaint is the fact that sun beds are reserved by people getting up as early as 6.30am in the morning and placing their towels on them. They really need a pool guy to stop this, it was ridiculous.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all inclusive resort, especially for families
Good hotel, right on the beach. Lovely pool, though salt water and a few more loungers needed but we never had a problem. Lovely salads, food and plenty of fresh fruit. Branded spirits, and bar was quiet. Staff try hard to help and meet requirements, animation team really do try hard to get participation in their activities. Great for those with children, plenty of activities and the mini club team actively went round the pool telling families what was on. We don't have kids, but they all seemed to have a great time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and amazing views from the room balcony and the front of the hotel. All the staff were friendly at all times. Rooms cleaned and bed linen changed daily. Hotel was spotlessly clean everywhere. The food and the selection in the all inlcusive deal was excellent. I would never get bored with the meals they prepared!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

4/10 Poor

SANDRA

Travelled with family
Disliked: Staff & service
Cet hôtel avait tout pour être super, cependant il y a un soucis de recrutement du personnel qui n’est pas agréable, pas serviable et pas orienté solution. Durant ma semaine, la climatisation était en panne, malgré le signalement à l’accueil (qui nous donnait de fausses excuses) rien n’a été fait et aucune solution n’a été proposé pour pouvoir dormir à une température inférieur à 28 degrés (dans la chambre). C’est décevant.
Stayed 7 nights in Aug 2023

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023

8/10 Good

Juliette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Restaurants, piscines et plages sont trop petits lorsque l'hôtel est bien rempli C'est donc bruyant, c'est l'anarchie autour du self service lors des repas La 2em semaine, il y avait bien moins de monde et la situation fut tout à fait normale. Sinon hôtel de qualité, chambre propre, très belle vue. La nourriture est excellente. Très bel emplacement.
Stayed 10 nights in Aug 2023

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hôtel is amazing !
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Personnel souriant et accueillant. Très bon hôtel. Améliorer la qualité des boissons, surtout les cocktails proposés, serait parfait.
Stayed 7 nights in Oct 2019

8/10 Good

Nikolay

Liked: Cleanliness, staff & service
Питание на отлично, с напитками было всё хорошо. Простенький номер для 5 звезд, интерьер слабенький, подушки были плохие. Плохой интернет. Лежаки у бассейна все время заняты.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les spa un peu cher et pas de commerces au retour et salle de sport qui ouvre tardivement
Stayed 7 nights in Aug 2019

10/10 Excellent

Maffione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Servizio e buon hotel
Ci sono stato 17 giorni , biaggio di coppia in Junior suite vista mare, quindi posso recensire con cognizione di causa questo hotel. Personale fantastico e molto professionale e competente, vista mare molto bella , jacuzzi sempre pulita (nelle suite), 3 ristoranti gratuiti (per le suite) + ristorante buffet di buona qualità , spiaggia privata e gratuita, piscina con bar, minimarket, noleggio auto, e molto altro. Struttura per nulla confusionale, pulita, tranquilla e dall'atmosfera molto rilassante. Ha 2 bar diversi vista mare, vicino ad Agios Nikolaus che è un simpatico paese greco con il porto turistico. Consiglio di di noleggiare l'auto in quanti nelle vicinanze non c'è nulla oltre la spiaggianche si possa raggiungere a piedi (io ho pagato 230 euro per 7 giorni direttamente in albergo, conviene di più sono pulite e non sono pignoli per la benzina). Sono felice di aver scelto il Bluemarine e saluto tutto lo staff, da Maria a tutti gli altri, ciao belli.
Stayed 16 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La posizione non mi è piaciuto il servizio televisione molto scarso
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un peu septique à notre arrivée l’hotel Est assez grand et les parties communes mériteraient d’être mieux décorées; mais nous avons apprécié la gentillesse du personnel, les installations, trés belle vue de la mer depuis le balcon de notre chambre. La plage n’est pas magnifique mais l’eau est transparente . Un vrai régal . Cet hôtel convient aux familles avec enfants petits ou grands et au couples jeunes ou moins jeunes . Par contre, il faut penser à louer une voiture .;
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel, avec plusieurs restaurants, bars, piscine et plage privée. Il manque une surveillance maître-nageur à la piscine et à la mer. C'est dommage que le bar situé à la plage ferme en début d'après-midi.
Stayed 11 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Hôtel avec très peu d'animation à part une fausse Zumba par jour, une discothèque ouverte une fois sur 15 jours avec personne dedans . aucune animation particulière.
Stayed 14 nights in Jul 2019

8/10 Good

SOPHIE, Lorient

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très propre, chambres très confortable, personnel très agréable. Manque de décoration, ce qui donne un effet peu chaleureux, voire froid.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sejour tres agreable, toute les equipes que ce soit d entretiens, serveurs, barman, animateurs, ont ete parfait, tres a l écoute de la clientèle au petit soin, tres souriant et tre aimable. Un grand bravo pour leur prestation. Le seul point negatif, est que certains touristes etrangers ne sont pas civilisés, aucun respect pour les personnes qui dorment que ce soit a minuit ou a 7h30 du matin, ils parlent tres fort dans les couloirs et s attardent dans leur conversation sans pensé aux personnes ou enfants qui dorment mais ce probleme on le rencontre dans tous les Hotels ou qu on aille. Merci a toute la team de Marina blue, nous sommes ravis et repartons pleins de bons souvenirs. Suoer hotel .
Stayed 7 nights in May 2019
Response from Yiannis Vasilopoulos on 7 Jun 2019
Dear , Thank you for choosing Blue Marine for your holidays and moreover for spending some time for writing this review. Your comments are highly appreciated. We hope to see you again. Kind regards

8/10 Good

justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau séjour
L'hotel est très bien situé, la piscine est bien avec beaucoup de transat et le bar proche. La mer en contrebas est superbe. Le buffet est très varié, jamais la même chose et très bon. Nous avons passé un super séjour dans cet hotel.
Stayed 2 nights in May 2019
Response from Yiannis Vasilopoulos on 29 May 2019
Dear Justine, Thank you for choosing Blue Marine for your holidays and moreover for spending some time for writing this review. We hope to see you again. Kind regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from Yiannis on 5 May 2019
Dear Anonymous guest, Thank you for spending your holidays with us and moreover taking your time for reviewing our resort. We always try to offer to our guests all the best and your opinion is helping us to improve the final experience.

10/10 Excellent

Vincent, Den Bosch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super goede service, lekker eten en vriendelijk personeel
Stayed 7 nights in Apr 2019
Response from Yiannis on 5 May 2019
Dear Vincent, We are so happy to know that you ejoyed your stay with us. Hope to see you again, soon. Best regards.

8/10 Good

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Yiannis on 23 Apr 2019
Dear Konstantinos, Your nice review is highly appreciated. We would be happy to accomodate you again in the future and please do not hesitate to share your experience in staying with us in social media. thank you.

8/10 Good

Carole, Hersonissos Crête

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big hotel.... Nice swiming pool.... Many noise inside the restaurant.... music outside until 11.00 pm
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018