Ratings based on 8,370 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Istanbul

Great Hotel

Posted 28-Jul-2014
Location: Just near the Fashion Show Mall, and also has nice shops called as The Grand Canal Shoppes.
Great Hotel, wonderful rooms, delicious restaurants, makes you feel as if you are in a dream. Full enjoyment of eating & shoppig too. Had a wonderful stay again and always will be my favorite in Las Vegas !
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jul-2014
I loved it! very fancy hotel at a good price. I wish there was more drinking water available, though!
4 out of 5
Recommended
for Everyone
by A verified traveller

Money hold

Posted 28-Jul-2014
I had a slight problem with getting my money that was on hold back but the Accts Rec department helped me out.
4 out of 5
Recommended
for Everyone
by A verified traveller from portland, or

Posted 28-Jul-2014
Very nice place. I will return. Only negative was that they did not offer a free place to print boarding passes. They had computers but you had to pay.
1 out of 5
by A verified traveller

Too big and horrible directions/labeling

Posted 28-Jul-2014
Pros: Nothing
Cons: Better maps and better labels for where you are.
Location: Okay location, but it's in very close confines with quite a few attractions.
Somehow I ended up in a different hotel while trying to find my room. The pamphlet with a map is completely no descriptive and a waste of time as are the staff who are supposedly telling you where to go.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 28-Jul-2014
Excellent, we had a blast. Super clean, super fun, very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Absolutely beautiful hotel

Posted 28-Jul-2014
Pros: Absolutely beautiful indoor and out.
Cons: Better customer care
The hotels was absolutely breathtaking. However I can't say the staff was eager to make our stay most enjoyable. We were travelling with friends and wanted to have a room next to them. We were told that was the case. When we got up to our rooms it turned out we weren't even that close. The woman lied to us and when we got back down to the lobby, she was gone. Clearly her shift ended.
4 out of 5
Recommended
for Families
by A verified traveller from LA

Great service, room outdated

Posted 28-Jul-2014
Pros: Great service and restaurants were good! Walgreens is connected to hotel property so there is no need to walk in Vegas heat to buy beverages.
Cons: Cleaner rooms.
Location: Not at the center of the strip but close enough if you can tolerate walking in the heat.
Overall, had a good experience. Staff service was excellent but room was outdated. Sofa looked beat down, the bathroom door was rickety, and the window blinds were stained. Got a strip view room but it wasn't "exactly" strip view either....more like pool view with the barely a view of the strip. With that said though, the service was excellent. Walgreens being connected to the hotel compound is a HUGE plus!!
5 out of 5
Recommended
for Everyone
by A verified traveller

16 wedding anniversary

Posted 27-Jul-2014
Couldn't be more happier. Will definitely stay again.. Loved my view and thankful for our upgrade spent our 16 th wedding anniversary in your hotel was an amazing experience.. Staff was very helpful and friendly and service with a smile .. Room was perfect and very clean.
4 out of 5
by A verified traveller from tucson

3 night stay the end of July

Posted 27-Jul-2014
Do not feel it is a five-star hotel. Long waiting lines at check-in & out always.