Ratings based on 6,392 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
76% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Los Angeles

never again

Posted 18-Aug-2014
Pros: casino, restaurants
Cons: staff , rooms
Location: in Vegas everything is close by ...
The staff is rude and trying to give you the worst room . The lady in the check in was not friendly , didn't explain anything properly . Bad experience , stay somewhere else .
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2014
I was a little disappointed this time, normally a good hotel, but would still go back.
2 out of 5
by A verified traveller from Las Vegas Nevada

Palace Station Hotel and Casino Las Vegas Nevada

Posted 16-Aug-2014
Pros: the view the bartender and food in the Charcoal Room.
Cons: Bathroom Get rid of the bolsters on the bed.
Location: We didn't find anything to do nearby.
We were given a room on the 11th floor with a nice view of the Stratosphere Hotel and the surrounding mountains. The reception desk was very slow and the staff NOT so friendly. I guess smiling is extra. We had an amazing dinner at the Charcoal room with the most delicious lobster chowder and the bartender was terrific. We are non smokers and the level of cigarette smoke in the casino was extremely high. Our clothes reeked of the odor. When it comes to cleanliness in the bathroom I spotted 3 black hairs in the corner between the toilet and bathtub for our entire stay. I kept waiting for the maids to spot them. Over all I would not stay again at the Palace Station.
1 out of 5
by A verified traveller from Los Angeles, CA

Palace station shud consider changing their name!

Posted 14-Aug-2014
Pros: Off the strip - good for people who are staying a nite and continue on.
Cons: Staff's attitude, over all cleaning/smell. Fixtures in the bathroom.
Don't know where to start.. were given room with one King bed and a roll-away-bed - when we clearly mentioned 2 adults and 2 kids - requesting room with 2 queens. Lame excuse was "oh.. we are sold out"... I was like really? On Wednesday night.. where I find plenty of open parking on level 1 - they are sold out?? I paid extra to get a room in main tower - HOPING that we will get a room on decent level.. instead we got room on 3rd floor - right next to their service room. Hallways were stinky.. even though the room was kinda clean - bathroom shower head and shower handle was so flimsy - that we were scared it may fall off anytime. All said and done.. we some how adjust ourselves with the awesome roll-away-bed (where you can feel every single spring) and try to sleep.. I hear crickets from inside the walls. Yeah.. crickets!!! Reason we picked palace station is because its off the strip - been to palace station before (had much better exp).. but there's no reason to pick ghetto station again in future.
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington

Enjoy the all - in - one services

Posted 13-Aug-2014
Pros: Variety of restaurants
Cons: Bring back the Italian Food. Wh wants more pizza???
Location: Close to the strip but reasonably priced.
The elevator is an experience in and of its self! Try the Food at Cabo it is great.
1 out of 5
by A verified traveller

Very misleading

Posted 12-Aug-2014
The term courtyard room is very misleading. It should've been called the alley/dumpster room. The carpet was stained, the walls were dirty. Will never stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveller from Calif

Mold

Posted 12-Aug-2014
Pros: Price and location
Don't know when the guest guide has ever been changed or cleaned but it wasn't checked before I checked in as it was damp and had mold spots
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Aug-2014
we've always stayed in the courtyard rooms but because of an experience in dec we decided to go with a tower room and we will never get courtyard rooms again
2 out of 5
by A verified traveller from Sylmar Ca. 91342

Posted 11-Aug-2014
Pros: the only thing not to many people and many machines...
Cons: service
Location: none
the service is bad the girl at the reception when we arrived did not give me the correct answers I ask her for directions and she just give me a map an say follow directions plus I did not get at list a pease of paper of what I was paying I believe they charge more than the I see it in expedia so no more "palace station"
4 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Hotel off strip

Posted 10-Aug-2014
Overall we had a great experience. The initial customer service prior to checking in to the hotel was horrible. The rooms don't have a refrigerator so we requested one. It took 4 different phone calls to finally get through to someone who could help us. Once we got there it was a completely different story. The hotel and casino staff was great. We will be staying here again.