Ratings based on 5,455 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
73% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Front desk

Posted 22-Apr-2014
At the time of checking in the person in the front desk that helped us wasn't friendly at all. We ask questions anr it seem she was irritated. She answers us like we were dumb which i didn't like at. I asked if it was easier for us to drive around and park in the back to get to our room and her answer wasn't very good.
5 out of 5
Recommended
for Everyone
by Milly from Bronx, NY

Nice and convinient.

Posted 21-Apr-2014
I can say I thought it was going to be an awful stay after reading the reviews but overall the hotel was nice, staffs are awesome and helpful, the spa jacuzzi was very nice and relaxing, the view from the luxury Tower was so beautiful especially at night, free shuttle busses saves you from paying $25 to the strip and $30 for the airport. Very nice no complains and the next time I go to Vegas I will definitely be staying at the Palace Hotel. Oh and 10 out of 10 for the Feast Buffet.
2 out of 5
by Rob from Chandler, AZ

Would not stay again.

Posted 21-Apr-2014
Pros: POSITIVE thing - not far from the Strip, shuttle available every couple hrs to and from hotel to the strip.
Cons: Staff could be more friendly when guests are unhappy with room received. The rooms and hallways should NOT smell the way they do.
Location: Las Vegas strip not far from hotel. Can take the shuttle or a cab and its a short drive.
Room looked NOTHING like the pictures on site. Stayed in a courtyard room, which did not realize would look so old based on the pics. Hallways and room smelled awful, my kids and I felt sick from the smell, we had to go out to buy our own candles to get rid of the smell, staff did not seem to care. We received a NON-Smoking room that smelled like smoke and the hotel had to be aware since the window was cracked open. We have a 1 yr old and asked to be switched to different rooms due to the smell and the front desk worker immediately said they were booked through out the hotel like we were bugging her. Just very unfriendly! Gave us keys that did not work, and had to walk the LONG way back from the very back of the courtyards to get new ones. The ice machines were not working half the time we were there, called the front desk and they tried to charge us $7 to have them bring us ice, when their machines were BROKEN. From what we could see the TOWER part of the hotel looked and smelled nicer then the courtyards, wish we would have realized how deceiving the courtyard photos were. The pools were nothing special. Definetely dissapointed we stayed at the Palace Station with our kids. Next time spending the extra $$ to stay in a nicer hotel, we thought by the pictures this place would be much nicer but sadly NO! Talked to a few other guests and they also felt the website photos are VERY deceiving!
3 out of 5
by sonia from LA

Not so nice hotel

Posted 21-Apr-2014
Rooms need a major upgrade. Old television set and remote did not work. Staff was not friendly and I will not return to the hotel. The only good thing about the place was the oyster bar but wait time was ridiculous.
3 out of 5
by janet from san diego

Disappointing

Posted 20-Apr-2014
Pros: My room
Cons: Yes the staff
Location: Las VEGAS BLVD And McDonald
Overroll bad staff working there but the hotel facility are ok i was Happy with my room exception for the elevator is frusteaded
4 out of 5
Recommended
for Everyone
by David from Australia

Reasonable for price

Posted 18-Apr-2014
Pros: Value for money buffet, and comfortable room.
Cons: Better explanation of the Resort Fee - perhaps Wifi should be included !
Location: Although a distance from the Strip and Fremont Street, there is a shuttle.
Found the Courtyard room acceptable for the price. More than happy with the Feast Buffet restaurant which certainly offered value for money. But still not sure why there is an additional fee for Wifi charged on top of a Resort Fee which almost doubled the room cost.
5 out of 5
Recommended
for Everyone
by Sue from Vancouver, WA

A great place to stay.

Posted 18-Apr-2014
Pros: Everythind, as above.
Cons: They need an extra shuttle bus on busy days to the strip.
Location: There is a Macdonalds near by, not much else that we found.
The breakfast buffet was very good, and a great price of $4.99 with their club card. The room in the courtyard was basic, clean and comfortable. Toiletries were provided, and domestic phone calls free, along with free in room wifi. The shuttle picked us up at the airport, no problem, and took us back at the end of trip, very convenient, and free. The shuttle to the strip was very wlcome, although one day we had to wait an extra hour and a half as there were too many people trying to get on. We asked them to provide another bus, but no luck. We spent six days there, and would stay there again.
2 out of 5
by SUSAN from SAN DIEGO, CA

DISAPPOINTED!

Posted 17-Apr-2014
Cons: ROOM SERVICE, AND CONTROLLED SMOKING.
I WAS UNPLEASANTLY SURPRISED WITH AN EXTRA $14.99 FEE, PER NIGHT, WHICH I WAS NEVER NOTIFIED OF PRIOR TO MY STAY. THE CASINO WAS SO SMOKEY. THEY SHOULD HAVE SMOKING SECTIONS AND NO SMOKING GAME TABLES. i WILL NOT STAY AT STATION HOTELS AGAIN.
4 out of 5
Recommended
for Everyone
by Mike from Lake Havasu City, AZ

close to shopping and airport

Posted 17-Apr-2014
Pros: cleanliness and airport transportation
Cons: nothing
Location: close to airport
overnight stay on way to airport, good rates and friendly staff
5 out of 5
Recommended
for Everyone
by Tiana from Lewiston, ID

Beautiful Inexpensive Hotel in Vegas

Posted 16-Apr-2014
Pros: customer service and the rooms. The bell desk especially!!
Cons: Nothing, I loved it.
Absolutely LOVED my stay at the Palace Station! Received nothing but great customer service from the front desk, room service and the bell desk. The rooms are really nice and extremely clean (not to mention the huge tv's in the rooms!) There is a timely shuttle that takes you to and from the strip and the airport. This hotel was nothing short of fantastic. I would recommend this place to anyone who is looking for an affordable, clean hotel with fantastic customer service!