Ratings based on 491 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Didn't get the room we booked

Posted 17-Feb-2015
We did not get the room we booked because they didn't have the clean rooms
3 out of 5
Recommended
for Families
by A verified traveller

Posted 15-Jan-2015
Pros: location.
Cons: finishing of the rooms. Right now they look old but clean.
Location: near to everything without being at the strip.
very good breakfast all the times. fresh and healthy food.
5 out of 5
Recommended
for Families
by A verified traveller

Great Hotel ,needs little service improvement

Posted 29-Dec-2014 on Hotels.com
This hotel is great for family, I traveled with 2 kids and it was a pleasant stay. I did not like their break fast service, 1 person was rude when replying on unavailable item. I stayed during Christmas and there was a big line for getting breakfast and they were not able to manage the crowd; almost everything was empty and they just kept asking us to wait. They have to extend the BF time, 6:30 to 9:30 is too early, i am not going to office to get up this early :-)
Comment from Hotel Management
31-Dec-2014 by Director of Sales, Hotel Management
Thank you for taking the time to share your review. You're absolutely right breakfast can be a bit overwhelming at times when guest come down all at once. I apologize for the inconvenience you experienced and will utilize your feedback as a training tool to better assist our guests. We hope to welcome you back in the future.
4 out of 5
Recommended
for Couples
by Monicafrom Denver

Quick weekend

Posted 26-Dec-2014 on Hotels.com
Overall the stay went really well. Check in was a breeze even with a late night check in. The breakfast was fair. Some of the items that should have been hot were luke warm (like the pancakes). It was great having a separate seating area from the bed. The shower worked well and had plenty of hot water. The one thing I wish I would have realized more was how close to the airport this location is and how you will essentially hear airplanes from 5am to midnight. Having the shuttle service to the strip was a great option but unfortunately we didn't get a chance to use it due to our limited stay. Our room was right next to the workout room (on the 2nd floor) so if anyone is in there using the equipment you will most likely hear it. The hotel does seem to be kept up well. The elevator seemed a little slow for such a tall hotel so it seemed like it took longer to get an elevator.
Comment from Hotel Management
31-Dec-2014 by Director of Sales, Hotel Management
Thank you for taking the time to share your review. I will share all your feedback with the rest of the team. We look forward to your return.
5 out of 5
Recommended
for Families
by Stevefrom Utah

I might stay in Las Vegas again

Posted 22-Dec-2014 on Hotels.com
I usually skip staying in Las Vegas because I think all the hotels are filled with casinos on the main level. This hotel was void of a casino and did not have a profuse smell of cigarette smoke like all casino-hotels I have visited in the past. With a breakfast in the morning it was just the right price. The double beds and sofa sleeper were the prefect size for me and my family.
Comment from Hotel Management
31-Dec-2014 by Director of Sales, Hotel Management
Thank you for taking the time to share your review. We are pleased you enjoyed your stay. We look forward to welcoming you back if your travel plans return you to Las Vegas.
5 out of 5
Recommended
for Couples
by Tim

Posted 20-Dec-2014 on Hotels.com
Comment from Hotel Management
31-Dec-2014 by Director of Sales, Hotel Management
Thank you for staying with us.
3 out of 5
Recommended
for Personal Event
by A verified traveller

Solo Stay

Posted 17-Dec-2014 on Hotels.com
The Service was great! Very Pleasant and accommodating staff! Breakfast was nice too, even for a non-meat eater.
Comment from Hotel Management
31-Dec-2014 by Director of Sales, Hotel Management
Thank you for taking the time to share your positive feedback. We look forward to welcoming you back in the near future.
3 out of 5
by A verified traveller

Posted 16-Dec-2014
There was a fair bit of noise in the early morning from aircraft taking off from LAS
Comment from Hotel Management
31-Dec-2014 by Director of Sales, Hotel Management
Thank you for staying with us.
5 out of 5
Recommended
for Families
by terrencefrom Phoenix, AZ

hotels.com love it

Posted 18-Nov-2014 on Hotels.com
Staff was great rooms clean and spacious only thing is no microwave in the room.other than that it was great
Comment from Hotel Management
23-Nov-2014 by Director of Sales, Hotel Management
Thank you for taking the time to share your review and the 5 star rating! We appreciate your feedback. We do not have microwaves in the room but offer a shared microwave in the Gallery for guest use. I will mention this at our next manager meeting. We look forward to your return.
5 out of 5
Recommended
for Getaway With Friends
by Leo

Posted 07-Nov-2014 on Hotels.com
Comment from Hotel Management
23-Nov-2014 by Director of Sales, Hotel Management
Thank you for staying with us.