Not impressed Posted 03-Jan-2009 on Hotels.com
My wife and I stayed for Christmas, arriving on 5 December. There was no festive spirit at the hotel at all. The reception staff were unfriendly and unhelpful. We were half board and the food was appalling. The evening meals were always cold and the selection very very bad. The entire hotel is catered for Germans, so if you're German you'd love it there ! All information flyers were in German. I repeatedly requested English information on the Christmas Eve, Christmas Day functions (which were already printed in German and on display) but to no avail. We also complained about the quality of the evening meal and how cold the food was but to no avail also. The desserts were disastrous and the same every evening, except for the jellies which were a bit like traffic lights going from red to green to orange ! Breakfast was just as bad - COLD ! One saving grace were the waiting staff who were generally very plesant. Having said all that the room was comfortable and clean, however, housekeeping were also very disinterested and more often than not our room wasn't made up before 3pm ! Wouldn't stay again that's for sure and would definitely not recommend it to anyone !