Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Grand Junction, CO

Close to University:)

Posted 23-May-2015
Smooth and fast check in - Great breakfast - Comfy beds :)
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Coldwater, MI

Laramie Lodging

Posted 21-May-2015
Definitely top place to stay during our two-week trip across country. Only recommendation would to adjust the chemicals in the pool. The water was cloudy, dirty looking, not inviting. The hot tub was clear and appeared clean. I enjoyed the 24-hr fitness area, but the TV didn't work, even with the help of an attendant.
Comment from Hotel Management
26-May-2015 by TheaM, Hotel Management
We appreciate the positive nod and want to address your assessment of the pool. As we relayed to you in our direct communication we checked our chemical logs and everything has been in the acceptable range for many weeks. Our Certified Pool Operator thoroughly inspected all automated chemical feeding systems to ensure they were working properly after your feedback. They were indeed. The only explanation for the cloudiness you were seeing is the illusion of hyperclarity in the spa because it not as deep and has a different colored bottom. We apologize that you felt the chemicals were not correct and didn't feel comfortable using the pool. Again, we truly appreciate your feedback and thoughtfulness in providing it. We hope you get the opportunity to stay with us again. We look forward to having you.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Pleasent Surprise

Posted 03-May-2015
Nice clean property, comfortable and secure. The only drawback for us was the shower. It was a walk in for a wheel chair, which is ok but no place to put anything, shampoo ect. Could have lived with that,but the shower itself was not much more then a dribble.
Comment from Hotel Management
25-May-2015 by TheaM, Hotel Management
Thank you for providing feedback on your stay with us. We are happy that it was pleasant. I apologize that the shower was a dribble. The showers in our accessible rooms have special buttons that allow the pressure to be reduced, my guess is that the button was accidentally pushed reducing the amount of water flow. We did check it immediately after you noted the issue and yes, it was activated. It has been restored to normal pressure. Thank you for staying with us. We hope you will come again!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom rawlins wyoming

Grrreat

Posted 29-Apr-2015
The first time we stayed was when pb&j got us room the night before my husband got injections put in his back love this hotel
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NJ

Nice atmosphere

Posted 11-Apr-2015
I felt very cozy and comfortable during my stay. I can recommend this.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Apr-2015
A/C not working well. Room didnt get cool enough. Staffs are accomodating though.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles, CA

Amenities

Posted 28-Mar-2015
Enjoyed the lobby's living space area since I have children. They offered refreshments all day long for everyone's taste, including soup in the evening. The indoor pool was well kept. I particularly appreciated the makeup removal wipe. :)
4 out of 5
Recommended
for Everyone
by A verified travellerfrom michigan

Posted 26-Mar-2015
Entrance is very welcoming. Chilly day, soup was appreciated! Breakfast room nice...appreciated gluten free options ! Wished we had frig in room but was able to restock ice in my cooler for rest of my trip.
4 out of 5
Recommended
for Families
by Marvinnafrom Denver, CO

The Accidental Extra Vacation Day

Posted 24-Feb-2015 on Hotels.com
The highway closed due to weather. We were stuck in Wyoming!! Oh no!! We pulled off the highway on Grand Ave and there was this nice, almost brand new looking hotel we'd never heard of before. We pulled in expecting them to be packed, people waiting in the lobby in line ~ fighting to get a room. Instead we found of very western hotel with a warm fire roaring and 2 people ready to set us up for a room. While waiting I found them on hotels.com and made sure they had the availability. I booked our stay in the lobby waiting to get to the counter! Comfortable room with big thick beds and tons of pillows ~ just the way I like it! Not a bad way to spend a snow day ~ watching great movies and in a comfy bed!!
4 out of 5
Recommended
for Families
by melissafrom Pittsburg, ca

Nice place to stay!

Posted 05-Feb-2015 on Hotels.com
Wonderful staff, convenient location!