Ratings based on 309 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice place

Posted 03-Feb-2015
The hotel was a nice place to stay that allowed our dog. The room rates were reasonable. There were a few stains on our bed spread, but overall clean
5 out of 5
Recommended
for Families
by A verified travellerfrom NoCo, CO

So happy and we will go back!

Posted 27-Jan-2015
Pros: hot soup, hot beverages, hot tub, comfy mattress.
Location: We walked the downtown shops and ate at Coal Creek coffee. Some day we'll go in the summer and visit the penitentiary and mansion museum.
We by chance found this hotel last year and were so pleased, so we went back this year. We ski at Snowy Range and then enjoy a night here. The hotel provides a nice hot soup, fresh fruit, fresh baked cookies, and hot beverages...which is very nice after a long day of skiing. Then in the morning there is a nice spread of food for breakfast. The hot tub and pool make my kids smile! I'm happy that the mattresses are not too firm. Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveller

Very clean.

Posted 05-Jan-2015
Very clean hotel . comfy beds. Well worth the stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom minnesota

Wonderful hotel

Posted 30-Dec-2014
Pros: Clean, wonderful staff, very helpful and friendly. Comfortable!
This is a great place to stay! We stayed here twice in one week, coming and going! It's a wonderful place!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom minnesota

wondeful!

Posted 28-Dec-2014
Pros: Comfy! Cozy! Clean! Great place! No complaints!
Location: Shopping. Food,
This place was wonderful! We are staying on our way home too!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 01-Dec-2014
Everything was very nice. Only complaint was temperature in room was hard to get right. The auto fan didn't work so just high or low fan which could be to much or too little.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 24-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Families
by Maureenfrom Canon City

Almost perfect

Posted 18-Nov-2014 on Hotels.com
Need to ramp up room cleanliness. There was dried residue from either a cleaning agent or soap around the sink in the room, and the bathroom floor and tub had hair. I am particular with hotel rooms.
Comment from Hotel Management
24-Jan-2015 by TheaM, Hotel Management
You are correct,we certainly do need to ramp up our efforts. Having residue and hair is not up to our standards. I apologize that you had to experience these issues. I have spoken with our housekeeping staff and we are making changes to ensure that these items are not missed in the future. Thank you for taking the time to let us know. We want to be perfect. Cleanliness is very important to us as well. Have a beautiful holiday season!
3 out of 5
Recommended
for Families
by ericfrom Torrington

Needs updated.

Posted 15-Nov-2014 on Hotels.com
Hotel used to be really nice. Its now quite dated, need of update in rooms and the breakfast area very unclean. The staff needs to keep clean and stocked.
Comment from Hotel Management
24-Jan-2015 by TheaM, Hotel Management
Thank you for taking the time to comment. We are in the process of updating the rooms and have just completed painting and are putting in new televisions. The update will continue in the spring. I apologize that the breakfast room was unclean. It is very important to us that it is clean. We are working on new protocol right now so that the cleanliness of the breakfast room does not get forgotten in the morning rush.
5 out of 5
Recommended
for Couples
by Fredfrom Prescott

Great Hotel!!

Posted 11-Nov-2014 on Hotels.com
Great hotel, a bargain for the price!! Rooms are large well appointed and QUIET Great breakfast the next morning.