Lovely hotel, would definitely recommend. Breakfast was something to look forward to every morning my only comments would be on the cost of water for non inclusive guests and the lack of tea and coffee making facilities out of normal hours.
Great staff who were professional and approachable. Food fresh and varied in the restaurant; Never needing to queue. Apartments were immaculate as were the hotel grounds. Sunbeds were plentiful. Entertainment staff were enthusiastic and provided activities for the children. Evening entertainment limited. Excellent holiday
All-inclusive resort in the north-east of Lanzarote, 600 meters from the beaches of Costa Teguise with a golf course nearby …More
Would definitely recommend. We stayed in a standard room and we did not feel inferior to the 'deluxe' guests at all. The pool area was lovely and the rooms were spacious. The food was lovely and had lots of options.
Having booked a at a very late stage, I then saw some fairly negative reviews which worried me. On our arrival the staff were charming and helpful. The apartments are absolutely fine, spacious and clean, well equipped. Contrary to several reports that they are being neglected, all were either freshly painted or in the process of being painted during our stay. Perfect!
Edward from Cheshire
The 47 apartments that make up this totally refurbished complex are located at the foot of Montaña Roja volcano. In addition …More
Great hotel with loverly junior suite with large balcony overlooking the pools. Slight issue on arrival to room where the overhead fan in bedroom wasn't working and the aircon wasn't blowing out cold air. We rang reception and within 20 minutes a maintenance guy knocked on the door and within an hour both were working satisfactorily. Can't fault them on that response at all. Although that might have been down the the receptionist thinking my partner had said the ceiling was falling in when she advised the ceiling fan wasn't working.
Staff were very friendly & helpful the facilities were excellent. We stayed half board and found the food options to be really nice and plentiful. Lots of variety and choice each night and although there were themed nights they never repeated the meals exactly during the second week maintaining he variety. It was also never a problem to switch our evening meal for a lunch meal or packed lunch if we let them know by 9pm the night before.
Location was about 20-30 minute walk from Costa Tiguise, there was a bus stop a short distance from the hotel and taxis were available for a reasonable price.
We were slightly disappointed that there were some children on the around as the hotels bills itself as adults only, that said they were only there a couple of days and were very well behaved and quiet. So not a major issue.
Overall very happy with our 12 night stay and would highly recommend this hotel to anyone.
R&C from Wigsn, UK
About one kilometer from Playa Bastian, this newly built complex is in the Costa Teguise, one of Lanzarote’s quieter areas …More
It was towards the end of the peak season, so I didnt expect a full compliment of staff, but I was surprised at how little some of the facilities were serviced in some areas, such as the chill out bar, which was very nice, but took forever to get served. It is the best place to watch the sun set though.
Everything else was as I would expect from a 5 star place. Lots of facilities, large room and good quality of reception service. The overall complex is a proper maze though and will take a few days to get your bearings, but this is far from a deal breaker. I'd go back. If you're up for excursions or activities, I recommend you go to TouristTicket shop in the marina, they're much better than those in the hotel and the lady in there will bend over backwards to help you out.
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