Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Richard from London

Fantastic experience for the whole family

Posted 03-Apr-2014
Pros: Entertainment staff, catering staff, all other staff!
Cons: Partial opening of Kiko restaurant in low season would help to avoid walk from family suites to main hotel at breakfast.
Location: Beach is clean and has a nice gentle slope which allows young children to paddle. Promenade is great for a run and roads are good for cycling.
Travelling with a 3 year old and an 18 month old is challenging but the Princesa Yaiza went above and beyond in making our experience as pleasant as possible. From arranging an upgraded room to entertaining the children at the disco, the staff delivered above the standards expected and were a pleasure to be around.
5 out of 5
Recommended
for Couples
by Caro from scotland

Great hotel

Posted 23-Mar-2014
Pros: Location is great, as are staff. Good pools and variety of restaurants.
Cons: Very little
Location: Sea front, nice walks and restaurants
Great stay, got upgrade to sea view suite as we were previous guests. Staff are so helpful and rooms large. Location is great.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sheffield

Holiday with immediate and extended family

Posted 20-Mar-2014
Hotel staff were outstanding. Could not be more friendly and helpful. Tips were gratefully received but one never felt obliged to do so which was nice. Hotel perfect for young families but facilities were so well organised that children did not detract from the enjoyment of couples. Pool was heated which was nice - I have been in so many 5 star hotels in hot countries where the water is not heated and and so is not used apart from the summer. Generally everything was excellent. A little pricey but cheaper food and drinks available one minute away on the promenade.
5 out of 5
Recommended
for Couples
by A verified traveller

stunning hotel

Posted 17-Mar-2014
Cons: wi fi connection in the room
stayed in a suite which was fantastic. The hotel is wonderful and in a great location.
5 out of 5
Recommended
for Everyone
by l from s

Superb relaxing break just what we needed

Posted 23-Feb-2014
Completely relaxing ,service excellent and food superb Entertainment fun and good Will definitely go again
5 out of 5
Recommended
for Everyone
by Betsy from London, England

Great Vacation!

Posted 16-Feb-2014
Pros: The hotel was beautiful and had lots to do. The pools were amazing and the view to the water spectacular. Not to mention the many bars and restaurants
Cons: I would only reccommend to check the location of your room if you would like a good ocean view. Our view was not the best, but our vacation was a 10!
Location: The location was perfect and so nice not to have to rent a car for our short stay. Lots to do in the town or marina area. But the beach was he best!
My husband and I needed a break with sunshine (as the wet rainy weather in England was a bit much this year!) and had a friend tell us about the Princess Yaiza. We enjoyed our 5 day stay very much and loved the area.The hotel is definatly set up to make there guest feel comfortable and relaxed.
5 out of 5
Recommended
for Everyone
by Reviewer from belfast

Excellent hotel very close to beach

Posted 06-Feb-2014
We had a very pleasant stay at this hotel. The staff were polite and helpful and the breakfast very good and enjoyable. The hotel has excellent and very clean swimming pools. I would strongly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 31-Jan-2014
5 out of 5
Recommended
for Everyone
by A verified traveller

Superb

Posted 20-Jan-2014
Really excellent hotel, beautiful property but it's the staff that make this place outstanding
2 out of 5
by JR from Scotland

Over rated – under preforming

Posted 09-Jan-2014
Pros: Hotel was clean and the quality of the food was good.
Cons: Although the restaurants where good they let themselves down through not having simple things like spices on the oriental evening, hot plate was poor.
Location: The location is like Blackpool in the sun
The perfect hotel to take your parents, no atmosphere. The hotel offers 3 restaurants, only problem is that they are not all open and this is on a rota, even over Christmas. And they still clam out of season. Liters of water will cost more than liters of petrol. At the gala diner non of the allergy requests where observed.