Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Beautiful hotel in a great location

Posted 28-Mar-2015
Pros: Beautiful suites. Beautiful grounds. Excellent breakfasts. Great spin classes.
Cons: Small seated outside breakfast taken over by smokers. Stop children running around at breakfast and showtime. Zumba advertised but not on
Location: Great location, beautiful beach and good restaurants locally. Hire a car as Lanzarote is worth seeing as a whole.
The setting is ideal and facilities are excellent. Unfortunately the hotel seemed quite empty and lacked atmosphere. Children seemed to be allowed to run everywhere and even play on the stage during show performances and around the restaurants at breakfast. This must have been very off putting during the Celtic Nights show. I think this is unacceptable and needs managing as it is enough to put me off a future stay. The suite was excellent but so cold with a lack of sun on the windows and no supplementary heating that it was uncomfortable and again would put me off staying at this time of year.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Warrington

Hotel ideally placed beach directly opposite.

Posted 27-Mar-2015
Pros: Great position between the marine and harbour, lovely walk along the prom and directly across from the beach. Rooms good size with nice views.
Cons: Nothing
Location: Beach facilities close, restaurants and shops within walking distance. Good facilities for children and adults.
Thoroughly enjoyable holiday. Cannot complain about anything.
5 out of 5
Recommended
for Families
by A verified traveller

Posted 15-Mar-2015
Lovely hotel, great facilities for kids especially Kikoland. Well positioned near the beach. Would visit again.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Cheshire UK

Best 5 Star Hotel we have ever stayed at.

Posted 10-Mar-2015
Pros: Everything
Cons: No towelettes to wipe the basins' areas. Struggling to find anything else needed !!
Location: It's very near the centre of Playa Blanca (the only upmarket resort on the south of the island); plenty of wonderful restaurants nearby.
Stayed there 5 times. Always a pleasure. Staff, Rooms, Facilities - the Best.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Mar-2015
An excellent week away and Princesa Yaiza was excellent. Our room whilst not overlooking the sea, did overlook a garden area and was a few seconds walk from the pool side area. Our suite room was large and airy, with an excellent bathroom and bed. The only issue was some noise from the room upstairs and running water in pipes. The hotel staff were excellent too, the breakfast in Isla de Lobos restaurant was a highlight.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Exceptional customer services.

Posted 02-Mar-2015
4 night stay with 3 of my children. We are very seasoned travellers so we were actually impressed by the welcome when we arrived. Excellent service. Will come again
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Oxford, UK

Ideal spot for a half term break

Posted 25-Feb-2015
Pros: Fantastic breakfast and supper buffets: something delicious for everyone, and beautifully fresh.
Cons: The system for pool-side towels is a bit cumbersome
Location: The volcanic Timanfaya National Park is well worth a half-day trip.
The resort offers varied and excellent restaurants, plenty of activities for children, a super spa and, for those wishing to venture further afield, is within easy reach of the island's main points of interest. The rooms are great too; we were upgraded to a suite and had more space than we knew what to do with! The staff were extraordinarily helpful and genuinely charming - well beyond the norm. The only problem was that the February weather was unexpectedly cold by Lanzarote's standards (think April/May in the UK), especially at night, and the rooms are not heated. The extra blankets provided were definitely needed.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom yorkshire

Half term break with daughter who is a teacher

Posted 22-Feb-2015
Location: Great location , nice walks and views
We were both in need of some rest and relaxation We got plenty of this and despite cool weather we found plenty of things to do in the hotel ,spa is very relaxing ! Second time of staying here and it did not disappoint . Service, food ,cleanliness and comfort of hotel very good. Rooms very comfortable. I would highly recommend staying here .
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tunbridge Wells

Beautiful well kept hotel

Posted 17-Feb-2015
Pros: See above
Cons: Breakfast buffet choices very good but could have done with a bit more daily variety ie exactly the same food every day
Location: Right above a lovely beach and easy walking distance of lots of bars and restaurants.
This hotel is immaculate and the service is impeccable. Couple of issues - no ventilation at all in the bathroom and toilet also bedrooms are very dark as windows open out with shutters onto the walkways so no outside view at all as shutters had to be kept shut for privacy so hard to tell night from day inside the bedroom. Balcony furniture very uncomfortable - back rest too long and seat rest too short so nowhere to put your feet up also mattresses very hard - don't think the designer had ever sat in this furniture. Apart from these issues we had a lovely stay and loved the position of the hotel where you could just walk out and either be in the beach below the hotel or walk along to the port or marina. Beautiful swimming pools but loungers very crammed in and close to each other.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom kent

Best hotel in playa blanca

Posted 04-Feb-2015
Perfect location, great friendly staff, food is very good and overall I can't fault this place we have been 3 times and we will return again in a few months