Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Exceptional customer services.

Posted 02-Mar-2015
4 night stay with 3 of my children. We are very seasoned travellers so we were actually impressed by the welcome when we arrived. Excellent service. Will come again
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Oxford, UK

Ideal spot for a half term break

Posted 25-Feb-2015
Pros: Fantastic breakfast and supper buffets: something delicious for everyone, and beautifully fresh.
Cons: The system for pool-side towels is a bit cumbersome
Location: The volcanic Timanfaya National Park is well worth a half-day trip.
The resort offers varied and excellent restaurants, plenty of activities for children, a super spa and, for those wishing to venture further afield, is within easy reach of the island's main points of interest. The rooms are great too; we were upgraded to a suite and had more space than we knew what to do with! The staff were extraordinarily helpful and genuinely charming - well beyond the norm. The only problem was that the February weather was unexpectedly cold by Lanzarote's standards (think April/May in the UK), especially at night, and the rooms are not heated. The extra blankets provided were definitely needed.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom yorkshire

Half term break with daughter who is a teacher

Posted 22-Feb-2015
Location: Great location , nice walks and views
We were both in need of some rest and relaxation We got plenty of this and despite cool weather we found plenty of things to do in the hotel ,spa is very relaxing ! Second time of staying here and it did not disappoint . Service, food ,cleanliness and comfort of hotel very good. Rooms very comfortable. I would highly recommend staying here .
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tunbridge Wells

Beautiful well kept hotel

Posted 17-Feb-2015
Pros: See above
Cons: Breakfast buffet choices very good but could have done with a bit more daily variety ie exactly the same food every day
Location: Right above a lovely beach and easy walking distance of lots of bars and restaurants.
This hotel is immaculate and the service is impeccable. Couple of issues - no ventilation at all in the bathroom and toilet also bedrooms are very dark as windows open out with shutters onto the walkways so no outside view at all as shutters had to be kept shut for privacy so hard to tell night from day inside the bedroom. Balcony furniture very uncomfortable - back rest too long and seat rest too short so nowhere to put your feet up also mattresses very hard - don't think the designer had ever sat in this furniture. Apart from these issues we had a lovely stay and loved the position of the hotel where you could just walk out and either be in the beach below the hotel or walk along to the port or marina. Beautiful swimming pools but loungers very crammed in and close to each other.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom kent

Best hotel in playa blanca

Posted 04-Feb-2015
Perfect location, great friendly staff, food is very good and overall I can't fault this place we have been 3 times and we will return again in a few months
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ireland

Very good hotel close to the beach

Posted 02-Feb-2015
Pros: The freshly squeezed orange juice ,crispy bacon and the breakfast was excellent. The Italian restaurant was the best I've eaten in.
Cons: The palm tree blocked the light into our suite.
Location: Immediate access to the promenade for scenic walk.
A pleasant restful trip to escape the January weather at home.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom England, UK

Perfect location and stay!

Posted 30-Jan-2015
Pros: Location, staff, food and entire stay all perfect. Couldn't recommend highly enough!
Cons: Nothing. Everything was excellent and a high standard.
Location: Easy area to walk. Nice and flat. Beaches close by. Lots of lovely restaurants near by serving some fantastic fish dishes.
First time staying at this excellent hotel. Great location, couldn't fault it. Would love to and will be returning!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great hotel for first holiday with baby

Posted 25-Jan-2015
We chose this hotel because it was recommended as good for families. It really is a brilliant choice if you have children. Ours was 5 months at the time and they have thought of everything for a baby but even more so for older kids so we'd like to go back when he's older. Everything from the faculties, service, decor and overall feel of the hotel was just spot-on. We will always remember this place fondly.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Milano

ottima posizione, fronte mare

Posted 09-Jan-2015
Pros: camera eccellente, ristoranti, piscina
Cons: copetura free wi-fi
breve vacanza, hotel stupendo e accogliente, in una zona molto bella
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Excellent hotel if you like big hotels!

Posted 03-Jan-2015
Could not not be faulted - lovely staff, spotlessley clean. Good breakfast choice.just far to too big!