View from property

Reviews of Iberostar Selection Lanzarote Park

5 out of 5
Iberostar Selection Lanzarote Park
Avenida Archipielago, 7, Yaiza, Lanzarote

Reviews

9.0

Wonderful

Rating 10 - Excellent. 308 out of 520 reviews" "
Rating 8 - Good. 163 out of 520 reviews" "
Rating 6 - Okay. 29 out of 520 reviews" "
Rating 4 - Poor. 13 out of 520 reviews" "
Rating 2 - Terrible. 7 out of 520 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael Newman

Stayed 7 nights in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Fantastic hotel . Would thoroughly recommend. Accommodation is top class, breakfast is superb and location on the sea front is wonderful. Star prestige well worth the money with free drinks and snacks during the day and an exclusive adult only pool area. Good sports facilities as well. 10 min walk to the main shops and restaurants in Playa Blanca and taxis are cheap and easily available if required. Will be returning next year.
Stayed 7 nights in Dec 2023

6/10 Okay

Jiayuan

Stayed 8 nights in Dec 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Christophe

Stayed 7 nights in Nov 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous hotel. Beautiful views of the sea and conveniently located to the centre of town. Lots of choice for breakfast and staff were very friendly. Highly recommend!
Stayed 6 nights in Nov 2023

6/10 Okay

Jose Carlos

Stayed 2 nights in Oct 2023

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 9 nights in Jul 2023

10/10 Excellent

joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
our room was very good with a sea view, food excelent suckling pig was the best Ive tasted.different everyday,langoustines,crab,best deserts ever.
Stayed 10 nights in Jun 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had such a lovely stay at Iberostar , really hope we can come back soon ❤️
Stayed 7 nights in May 2023

10/10 Excellent

M

Stayed 7 nights in Apr 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are the true stars.
An absolutely gorgeous hotel; fantastic food, amenities, entertainment and children’s activities. But, above all else, the staff are awesome. I went on holiday with my 5 year old son after losing my wife and his mum to cancer 6 months previous. It was his first holiday abroad and my first without my wife. Many tears were shed but the staff went above and beyond to make this holiday special, I will never forget their kindness to me and especially my boy.
Stayed 7 nights in May 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, comfortable, clean and friendly helpful staff 😊

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long birthday weekend Lovely food Friendly helpful staff Lovely hotel
Stayed 3 nights in Mar 2023

10/10 Excellent

Peter, Amersham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at this hotel. The staff were always very cheerful and helpful. We will definitely visit again.
Stayed 7 nights in Mar 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For context, we left yesterday after having spent three nights and had stayed at Barcelo Santiago in Tenerife for three nights immediately prior: 1. The Good On the upside, the breakfast buffet was the best I’ve ever had and better than Barcelo Santiago. The pools were awesome although I wish they had people coming around asking for drink orders. Location was very convenient as it was walking distance to many restaurants. Walking to beaches is possible although it’s a bit far. Maybe the hotel should have a fleet of electric scooters which guests can borrow? 2. The So-so When I first approached the property, I was a little distressed as it is in a commercial area and one approaches through a small shopping area consisting of tourist rental shops for bikes, scooters, etc. I was relieved once I got to the lobby. The rooms were spacious and ours had a great ocean view but the decor is a stark white (no art or on the walls or color anywhere) which gets a bit monotonous. 3. The Bottom Line Nice place but not as lux as some of the hotels I’ve stayed at in the past and not as nice as Barcelo Santiago. But we certainly enjoyed it!
Stayed 4 nights in Mar 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No thanks
Stayed 7 nights in Feb 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
WOW. Wonderful from checking in to checking out. Staff very friendly efficient and attentive. Fantastic choice at breakfast. Will be back
Stayed 1 night in Jan 2023

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and cozy. Balcony with pool access are additional bonus. Breakfast was excellent.

4/10 Poor

Rebecca

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The beds are old and rickety, the bathrooms seemed to attract mosquitoes whenever you had a shower, leaving my daughter and I covered in bites. There were no activities of any merit, no spin classes even though there is a designated spin room, terrible kids club, and tennis courts where you are not able to hire a coach …. Supposedly for insurance purposes. The hotel was very expensive and I feel cheated. It was positioned nicely with great sea views, and there was lots of options at the buffet. But I feel you can’t charge these prices and offer the rooms in that state with such low quality activities. I actually left the hotel 2 days earlier to go somewhere else.

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the town center spotless hotel with very friendly staff and very good food.
Stayed 7 nights in Dec 2022

6/10 Okay

stuart

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not 5 star
Lovely hotel but not a 5 star hotel. It looks very pretty but lacks the elements a 5 star hotel should have. Our check in was stated as 2pm. Arrived at 215 to be told check in would be ‘after 3pm’ - we weren’t called about our room until 3.50pm. Check in was a farce, spent 20 mins trying to check in despite checking in one room on line (couldn’t do the 2nd as the site kept crashing). Then when we went to get our keys we were kept waiting another 10 mins for no apparent reason. Then we had to wait for someone to come to get our cases as they were still sitting in the lobby. They also hadn’t kept track of what luggage was ours as we had to ask for other bags that weren’t with our main case which was a bit alarming. Rooms were fine, simple and clean. Refillable water is great but would be nice if it was full on arrival to the room rather than having to trek to the cooler. Minibar is a bit random and they don’t advertise that certain things that are there aren’t included in the room rate which is a bit cheeky. Food was ok, nothing great and for a 5 star hotel very much a disappointment. The hot food wasn’t hot, choices were repetitive at lunch and dinner. The fresh made food was very basic and again repetitive. Outside areas were clean but the sun lounger padded cushions were left out every night so were soaked and horrible to sit on in the morning. Again, not the standard you would expect from a 5 star hotel. Pretty disappointed with our stay.
Stayed 2 nights in Dec 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter sun
Stayed 6 nights in Nov 2022

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and hotel
Stayed 10 nights in Nov 2022

8/10 Good

Judith Ann, Wiltshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that it was right by the sea, the welcome we received by David was excellent and most helpful. The property is a little tired looking for a 5 star, but was kept up together well by the lovely staff.
Stayed 7 nights in Nov 2022

4/10 Poor

Tracey

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2022

10/10 Excellent

Sunila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and restaurant option
Stayed 6 nights in Sep 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 2 week holiday
We are just back from a 2 week stay in Iberostar and we had a fabulous holiday from start to finish ...the Friendliness and Service of All of the staff was Excellent ...what a selection of food it was Excellent and what we loved they cooked it there in front of you, all fresh food and delicious .... it was our second time back and will definitely be going back. . We would Highly RECOMMEND this hotel
Stayed 14 nights in Sep 2022

8/10 Good

Angela, Liverpool

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 8 nights at the hotel at the end of July. Negatives Towel change is poor, fresh towels are only available at random times of the day Positives Always got a sunbed and they were nicely spaced out Amimacion team are excellent Good food although narrow set up were the food is served Excellent location. Flamingo beach is a short walk away and the town is a 20 minute walk away. A taxi to the marina is about 4 euros or the bus takes less than 10 mins. I would return.
Stayed 8 nights in Jul 2022

8/10 Good

Conor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022

8/10 Good

Conor

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, we had a great stay
Stayed 7 nights in May 2022

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2022

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to fault. Well located, well appointed (nice rooms, gym, spa), extensive breakfast buffet, plenty of space around the pool, convenient location...and above all warm and welcoming staff! Couple and family friendly.
Stayed 7 nights in Apr 2022

10/10 Excellent

Angharad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. My family, including our two under-5s really loved staying here. The staff were friendly and helpful, the entertainment crew were energetic, the pool area, restaurant and bars were beautifully maintained and the family room with sea view was perfect. The nearby beach was safe for small children but still great for swimming, and there are plenty of good restaurants and bars within walking distance. The kids loved the beach, the hotel playground and the hotel breakfast. We loved being able to have a drink outside by the pool in April, mostly - thanks to the heaters - without jumpers! This was our second stay and I'm sure we'll be back again.
Stayed 7 nights in Apr 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This was our first stay here. What a great choice! Could not find even the smallest thing to complain about. The hotel was spotless throughout and the staff all very friendly and helpful. We had a Star Prestige room in the adult only section. How nice to be able to relax by the pool and eat in the dining room without noisy children around. The room was comfortable with a great bathroom and shower. Breakfast was excellent and the pool bar a great place to chill out over a drink or two. Cant comment on the evening meal as we prefer to eat out at local restaurants. Will definitely come back again next year.
Stayed 7 nights in Mar 2022

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2022

10/10 Excellent

Lina

Stayed 7 nights in Feb 2022

10/10 Excellent

Anant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were excellent - Very polite and Professional
Stayed 7 nights in Feb 2022

4/10 Poor

Yngve

Stayed 2 nights in Feb 2022

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service
Great service and friendly staff
Stayed 4 nights in Jan 2022

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lanzarote hotel
A modern hotel with very friendly helpful staff. Location is ok but a bit of a walk to get to better bars and restaurants. It is a large hotel but unfortunately the indoor pool was closed and as the weather was so bad I did not experience the pool areas outside. I think it is a good 4 star hotel but not 5 when I compete to the numerous 5 star hotels I have stayed in previously
Stayed 5 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021