“Would return”

Hotel in great location, ideal for bars and restaurants in the area. Hotel generally very good though the pool is looking in need of some repair. All public areas well maintained and very attractive. Breakfast selection very good. Did not use restaurant for dinner as many restaurants to try in the marina area.

“Very relaxing Hotel”

We stayed in Club Volcan which is adults only and well worth paying for to get the extras involved. We were looking for relaxation and that is exactly what we had. Lovely room over looking the Marina and a lovely sunset in the evening. Only one problem they played only one CD (Adelle) the whole time we were there in the club room. I suggest they buy more CD's as the same one does get on your nerves. Would definately go back.

“Nice Hotel but not worthy of 5* rating”

The Volcan is stated as a 5* hotel but this may have been in years past, the lack of new areas and the wear and tear over the years is now showing. Although we had an enjoyable stay there are things that I expect in a 5* hotel which sadly this hotel is lacking. The Volcan is located in the Marina area with restaurants and a couple of bars nearby. The location is fab right on the marina and only a 25min walk into Playa Blanca or 3e taxi. On arrival pleasantly surprised to be upgraded to Club room. This gives you a room in a separate part of the hotel with access to private dining room and sundeck area with plunge pool. The sundeck area has plenty of loungers, canopy beds, jacuzzis and small plunge pool. It also has fabulous views of the straits between Lanzarote and Fuertevnetura. The rooms are decent size with two beds put together, with a separate sitting area. The bathrooms are nothing exceptional but clean, and with a separate w.c.The main advantage of Club with the above is the private dining room for breakfast and afternoon teas/coffees with cakes, then followed by a courtesy bar between 6 and 9pm. Would I recommend the Volcan? Yes and No. The Club gives you more options and a better standard of stay but it will cost. This is a nice hotel without the wow factor that on a holiday you do want and look out for. If I was honest this is more a 4* hotel that really needs to improve esp the pool areas, loungers and night time entertainment instead of closing at midnight.

“Buen hotel aunque yo le pondría 4 estrellas y media”

El hotel está bien situado, con restaurantes cerca, aunque a la playa hay que ir caminando una buen trecho o en coche... Le faltan hamacas en la piscina, la gente las reserva durante horas desde primera hora poniendo una toalla y un libro y como quieras coger un sitio con sombra a eso de las 11, complicado. Hay un montón de cesped que sería ideal para extender las toallas y tumbarse, pero parece que no se puede, así que el sitio en la piscina, o con tumbona, o nada. El fondo de la piscina necesita una mano de pintura, algo desconchado. Los precios de las consumiciones y del snack bar están muy bien y son asequibles. El personal muy amable, excepto algún camarero maleducado del servicio de desayuno que no tiene ni idea de dirigirse a los clientes en un hotel de 5 estrellas. También hay demasiados niños gritando y jugando con colchonetas en la piscina... Sin embargo en la piscina infantil no había ni un niño. Los desayunos buenísimos. Solicitamos cama de matrimonio, pero lo que te dan son dos camas individuales juntas.

“Das Hotel Gran Melia Volcan ist zwar nicht schlecht, entspricht aber definitiv NICHT 5-Sternen”

Das Gran Melia Volcan ist zwar nicht schlecht, entspricht jedoch keinesfalls einem 5-Sterne HOtel. Die Anlage ist zum Teil nicht sehr gut unterhalten und teilweise reparaturbedürftig. Bei Halbpension, kann man nur in einem einzigen Restaurant zu Abend essen. Beim 2. das offen wäre, muss man extra bezahlen. Die Zimmer wurden definitiv nicht sauber genug gereinigt. Strandtücher wurden teilweise während Tagen in der Suite auf einem Sofa liegengelassen. Tagsüber war praktisch kein Personal zur Verfügung, wo etwas hätte bestellt werden können. Ansonsten war das Personal freundlich. Man sieht, dass die Anlage schon einige Jahre ohne Renovationen auf dem Buckel hat. Im Poolareal sind zum Teil Becher und Essensreste während Stunden herumgelegen, ohne dass jemand diese aufgeräumt hat. Fazit : 3-4 Sterne würdig, 5-Sterne nie im Leben.

“Ottimo servizio e notevole piscina”

ottima sistemazione, l'unico punto negativo è che Playa Blanca è all'estremo sud dell'isola e quindi non in posizione ottimale per visitare i vari luoghi di interesse. comunque vicino a spiagge notevoli ed al parco dei vulcani.

“Hotel Volcán Lanzarote”

A sido una sorpresa después de haber leído algunos comentarios de personas que habían estado en el hotel y consideraban al personal poco agradable. Todo lo contrario, por lo menos en nuestra estancia, personal muy agradable tanto en la recepción, restaurantes, servicio de habitaciones y el hotel está perfectamente cuidado y limpio. Muy recomendable.