Dear Michelle,Thank you for taking the time to share your feedback regarding your recent stay with us.We sincerely regret that you did not perceive the benefits of the Preferred Club and that it did not meet your expectations. Providing exceptional service and exceeding guest expectations are our top priorities, and we apologize for falling short in this instance. Your feedback is invaluable to us, and we will use it to make necessary improvements to ensure a more satisfactory experience for our guests in the future. We appreciate your candidness and hope to have the opportunity to welcome you back for a more enjoyable stay.Kind regards,

Dear Lewis,First of all, please allow us to thank you personally for taking the time to share your rating regarding your recent stay with us.Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,

Dear Paul, We are very honoured that you chose Dreams Lanzarote for your recent holiday. We would like to thank you for taking the time to share your feedback about your stay with us. We are infinitely grateful to you for sharing with us, and future travellers, such wonderful comments about your recent experience at our property. We are proud to know that we have exceeded your expectations, that you enjoyed our beautiful facilities and excellent service from our entire team, who are always focused on providing the best care. We look forward to seeing you many more times for even more great holiday experiences. Sincerely,Guest Experience.

Dear Giuseppe,Thank you so much for your kind review.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely a Dream.Sincerely,

Dear Dawn,We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to rate your recent stay with us.It was our pleasure to have you as our guests, and we will be here waiting for your next holiday to make your vacation the very best.Sincerely,

Dear Peter,Thank you so much for your rating. It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely a Dream.Sincerely,

Dear Stuart,We are really honored that you chose Dreams Lanzarote Playa Dorada Resorts & Spa***** for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely, Guest Experience.

Dear Ellie,First of all thanks for choosing our hotel Dreams Lanzarote Playa Dorada Resorts & Spa***** and for taking the time to share your review.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely a Dream.Best and warm regards from LanzaroteGuest Experience.

Dear Jasmine,First of all, please allow us to thank you personally for taking the time to share your feedback regarding your recent stay with us, and for choosing our hotel Dreams Lanzarote Playa Dorada for spending your holiday.Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you.We will be here waiting for your next holiday to once again make your vacation the very best.Best and warm regards from LanzaroteGuest Experience.

Dear Nicola, We are really honored that you chose Dreams Lanzarote Playa Dorada Resorts & Spa*****for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.I can assure you that I forwarded your conctructive feedback to our F&B manager.Your kind words are truly encouraging us to keep delivering excellent service to our guests. Rest assured that your compliments will be shared with the entire team. It is such a pleasure to learn that we can contribute to making your stay a memorable experience.We will be here waiting for your next holiday to once again make your vacation the very best.Best and warm regards from Lanzarote,Guest Experience

Dear Rose,We are really honoured that you chose Dreams Lanzarote Playa Dorada Resorts & Spa*****for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We hope to welcome you soon back home for your next holiday to once again make your vacation the very best.Best and warm regardsGuest Experience

Dear Shilpe,First of all, please allow us to thank you personally for taking the time to share your feedback regarding your recent stay with us.Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Guest Experience.

Dear Ngoc Phuong,Thank you so much for your beautifully worded review.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely a Dream.Sincerely,AzizGuest Experience.

Dear Hanni, Thank you for taking the time to share your feedback regarding your recent stay with us.Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. We appreciate you taking the time to share your thoughts with us.We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that we have taken note of all your comments regarding the room facilities and services.Please be ensured that we take your comment seriously and we will immediately address the points mentioned by you within our team to improve our service. We deeply regret that our efforts to improve your stay were not enough to meet your expectations. We hope that in the future you will allow us to redeem ourselves by giving us another opportunity to give you a holiday of what Dreams really stands for.Sincerely,Guest Experience.

Dear Flavius, We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.Your kind words are truly encouraging us to keep delivering excellent service to our guests. Rest assured that your compliments will be shared with the entire team. It is such a pleasure to learn that we can contribute to making your stay a memorable experience.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,AzizGuest Experience.

Dear Lucie-Anna,We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,AzizGuest Experience.

Dear Costina,First of all, please allow us to thank you personally for taking the time to share your feedback regarding your recent stay with us.Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you.We have shared the feedback with our F&B Manager for improvements and we will do our best to provide great service for you next timeWe will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Aziz.Guest Experience.

Dear Priesh,We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Guest Experience.

Dear XXX,First of all, please allow us to thank you personally for taking the time to share your feedback regarding your recent stay with us.Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,AzizGuest Experience.

Dear Imran,Thank you so much for your beautifully worded and detailed review.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely a Dream.Sincerely,Guest Experience.

Dear Raquel, We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.Your kind words are truly encouraging us to keep delivering excellent service to our guests. Rest assured that your compliments will be shared with the entire team. It is such a pleasure to learn that we can contribute to making your stay a memorable experience.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Guest Experience.

Dear Francesca,We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Aziz.Guest Experience.

Dear Anna ,We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,

Dear Dominyka, We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.Your kind words are truly encouraging us to keep delivering excellent service to our guests. Rest assured that your compliments will be shared with the entire team. It is such a pleasure to learn that we can contribute to making your stay a memorable experience.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Guest Experience.

Prezado Luis,Estamos muito honrados por você ter escolhido o Dreams Lanzarote para suas férias recentes. Queremos agradecê-lo por dedicar seu tempo para compartilhar sua opinião sobre sua estadia conosco.Agradecemos muito por compartilhar conosco e com futuros viajantes, comentários tão maravilhosos sobre sua experiência recente em nossa propriedade. É um orgulho saber que superamos suas expectativas, que você gostou de nossas belas instalações e do excelente atendimento de toda nossa equipe, sempre focada em oferecer o melhor atendimento.Esperamos vê-lo mais vezes para experiências de férias ainda melhores.Sinceramente,experiência do hóspede

Dear Roman,We strive to provide our guests with an exceptional experience in our resort through the hard work and know-how of our associates. It is very important to us that every guest receives this star treatment from our staff and we are sorry to hear you didn’t feel you were treated in this manner.We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We are truly saddened to know that this was your impression of our fine resort. We hope in the future you will give us another opportunity to make your holiday just as you dream it.Sincerely,Guest Experience

Dear Ellen,Thank you so much for your beautifully worded and detailed review.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely a Dream.Sincerely,Guest Experience

Dear Guest, We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Guest Experience

Dear Fiona,Thank you so much for your beautifully worded and detailed review.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely a Dream.Sincerely,Guest Experience

Dear Tolani,We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Guest Experience

Dear Rajinder,On behalf of Dreams Lanzarote team, I would like to thank you for sharing your memories of your fantastic time here with us.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable for the entire familySincerely, Guest experience

Ursula, Dear Hervé,We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Guest Experience

Dear John, We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.Your kind words are truly encouraging us to keep delivering excellent service to our guests. Rest assured that your compliments will be shared with the entire team. It is such a pleasure to learn that we can contribute to making your stay a memorable experience.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Guest Experience.

LKära Thomas,Tack för att du tog dig tid att dela med dig av din feedback om din senaste vistelse hos oss.Vi har särskilt noterat dina kommentarer och vill försäkra dig om att vi tar dessa frågor på största allvar. Vårt mål är att ge var och en av våra gäster en fantastisk vistelse och otroliga minnen och vi beklagar att vi inte lyckades uppnå detta för er.Vi har särskilt noterat dina kommentarer om den gastronomiska upplevelsen. Var säker på att vi tar denna fråga på största allvar och är av största vikt för oss eftersom vi strävar efter att erbjuda ett brett utbud av restauranger med olika variationer för att våra gäster ska bli nöjda, vi beklagar att ni inte kunde njuta av denna variation. Dessutom har vi fört dina kommentarer till Senior Manager och Food and Beverage Manager för omedelbar uppmärksamhet för granskning och förbättring.Vi förstår att vi inte kan göra din upplevelse ogjord, men vi vill ändå framföra våra uppriktiga ursäkter för de brister som du upplevde.Med vänliga hälsningar,Gästupplevelse.

Dear Christopher, We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your feedback regarding your recent stay with us.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Guest Experience.

Dear Samia,We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to evaluate us. It is such a pleasure to learn that we can contribute to making your stay a memorable experience.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Guest Experience.

Dear Pauline, We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,Guest Experience.

Dear Kevin, Thank you for taking the time to review your recent stay with us.We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We hope in the future you will give us another opportunity to make your holiday just as you dream it.Sincerely,

Dear Mark David,We are really honored that you chose Dreams Lanzarote for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We are sorry to read your experience traveling was not perfect. We hope your next trip is wonderful.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,

Dear Emer,First of all, thank you very much for having chosen Dreams Lanzarote Playa Dorada. We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,

Dear Kimberley,Thank you so much for your lovely comments! We really appreciate you taking the time to let us know how you enjoyed your stay. Please come back and enjoy your best holiday at Dreams Playa Dorada!Guest Experience

Dear Joanna, Thank you you so much for taking the time to leave a comment. We hope we have the opportunity to welcome you to our resort again in the near future.

Dear Nino,Thank you you so much for leaving such a wonderful comment! We hope we have the opportunity to welcome you to our resort again in the near future.

Dear Guest,Thank you you so much for taking the time to leave a comment. We hope we have the opportunity to welcome you to our resort again in the near future.