Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Staffordshire

Lovely Hotel

Posted 27-Jan-2015
Pros: Everything
Location: Excellent location ideal for the beach and central for shopping facilities and eating out etc.
This hotel is in a fabulous location it suited our needs perfectly. The hotel itself offers excellent facilities, the entertainment was good, staff were friendly and helpful. The food was very good with an excellent variety to suit all tastes.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Newquay

Excellent Location

Posted 26-Jan-2015
Pros: location,entertainment
Cons: nothing
Location: we went wind surfing,diving,segway,and surfing.Plenty to do.
Went with a party of 50 for my 60th birthday.A mixture of very old and very young.Everyone enjoyed themselves.My 4th time at the hotel and will definatley go again
3 out of 5
Recommended
for Everyone
by A verified travellerfrom East Yorkshire, England

Good Value

Posted 11-Jan-2015
Pros: The location and breakfast.
Cons: Comfort of the beds and overall a refurbishment is long over due. The rooms are small when a third bed is put in for children. The WiFi is very slow.
Location: A good central location with easy access to shops, beach, bars and restaurants.
We were only B&B, the breakfast was excellent with a wide range of food for everyone. The room was tired and refurbishment was taking place above us which was noisy late into the evening. The pool was not heated as advertised and standards had dropped from 10 years ago. A good central location, overall good value.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Comfortable hotel

Posted 29-Dec-2014
Pros: Location close to beach and town is ideal.
Cons: The heated pool isn't warm!
Location: Right on the beach with good walks and near town and restaurants / bars.
Comfortable and clean hotel close to town / beach with friendly staff.
3 out of 5
by A verified travellerfrom West Scotland

Hotel location is excellant

Posted 17-Dec-2014
Pros: Location ideal for beach,. promenade and shopping. Staff were nice, particularly in Dining room.. Food was good and plentiful.
Cons: Reintroduce sun loungers to the balconies and room refurbishment.
Location: At the rear of the hotel there is a prom and a sheltered bay, ideal for sea swimming. There are plenty shops,,restraurants and bars near the hotel.
Paperwork from Be Live quoted that check in time was 2 pm, On arrival at hotel reception we were informed that it was 3 pm. On arrival we discoverd that the Hotel was under renovation this came as a shock. Nobody had informed us even though we had booked the hotel 3 months.in advance beforehand.. The hotel regards us as repeater clients.- March and December every year for the last 13 years. ( Be Live bought the hotel from Occidental approx. 2 years ago) Work took place inside and out only during the day. There was banging and grinding and the smell of paint. The advertised heated pool was empty and getting coated in Fibreglass There was a strong smell of the curing chemicals.,
2 out of 5
by A verified travellerfrom England

They were refurbishing it. NOISY

Posted 17-Dec-2014
Pros: Tomas the waiter is brilliant, always happy and out for a good laugh.
Cons: Seating, miserable bar staff apart from Tomas,
Location: Good location
This hotel has gone down in my rating. New seats are too hard. No comfort.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom U

Beach front

Posted 15-Dec-2014
Pros: Good food
Cons: Get rid of worst bands, just impersonal care.
Location: Swim and see the volcanic island.
Good position, man made beach in front, good for children - calm water, also snorkeling is easy here. Had car and saw island. Objected to wrist bands for half board, cut them off, kept them with the card info but never asked identification.
3 out of 5
Recommended
for Couples
by Enriquefrom santiago

necesita reforma y mejores setvicios

Posted 22-Nov-2014 on Hotels.com
Hotel muy deteriorado y con pocos servicios. Personal muy educado.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom South Wales

Very convenient for swimming in sea.

Posted 18-Nov-2014
Pros: Position, outlook, comfortable shady seats in the day when too hot.
Cons: Bacon wasn't as good as in previous visits and was cold most days. upgrade the hot food cabinets.
Location: Perfect.
Able to swim in sea every day without taking bags etc.
4 out of 5
Recommended
for Couples
by josephfrom IRELAND

Our first stay at Grand Teguise

Posted 17-Nov-2014 on Hotels.com
Just back from Grand Teguise...Food was very good, but having to wait outside the restaurant(at times) for a table is a bit off putting...Bedroom had a lovely sea view but was a bit tired and needs some updating...Evening Bar area was lovely and comfy with some great Bar Staff...Poolbar staff needs some tips from evening bar staff, not so friendly..Overall a lovely place and would return....