Ratings based on 696 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from AU

The best resort I've ever stayed at

Posted 15-Jul-2015
Berjaya was great. We stayed in a rainforest chalet and it was fantastic. Good size, clean, modern amenities and a nice balcony to eat your room service. Resturants and activities within the resort are obviously going to more expensive than the rest of the island but still affordable. The resort staff were the most polite and helpful people I have ever encountered and made our stay the best it could be. The main town of kuah is about a 30 minute drive but to be honest there's not a lot there that you need to see. Would definitely recommend this resort, especially to those who are looking for a nice romantic get away
4 out of 5
Recommended
for Everyone
by A verified traveller from Hamburg

Beach Resort mit tropischem Klima

Posted 10-Jul-2015
- sehr hübsche Anlage - nettes Personal - günstige Drinks - tropisch-feuchtes Klima - alles in allem: sehr zu empfehlen
5 out of 5
Recommended
for Everyone
by A verified traveller from delhi

Nice resort

Posted 07-Jul-2015
Beautiful location. Had a nice stay.Transport to room was interesting & efficient.
5 out of 5
Recommended
for Everyone
by A verified traveller from tehran

Great hotel with lovely monkeys:))

Posted 02-Jul-2015
My husband and I spent 3 days of our honeymoon there and it was fantastic and joyful specially the food and breakfast buffet . I Love to go back again to our rainforest chalet .
5 out of 5
Recommended
for Everyone
by A verified traveller from Algeria

Super Hotel!

Posted 25-Jun-2015
Pros: La piscine, La navette vers cable car, le décor, le personnel
Hotel bien situé, les rainforest sont beaux, propreté rien à dire, je recommande vivement.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

A nice resort

Posted 24-Jun-2015
It's a very big resort locating a bit far away from city centre. The only attraction nearby is oriental village. Staying there for 2 days should be an option for visiting Langkawi. The beach view was very nice. Or the swimming pool and spa can help to kill time. There is variety of water sports but seem not for advanced player. Buffet there isn't expensive with quality food. They also provide discount for a buffet and offer welcome drink. The surrounding environment there is excellent, very natural. Wild animals may visit the balcony (I found a cat, but she left when I tried to approach T_T). On the other hand, the resort is too big. I needed to spend 10 minutes to wait for shuttle from lobby to my room in rushed hours. And it also takes longer time to other attractions. Taxi fare can be equal to a half day local tour. Breakfast isn't included, but I would taste my breakfast in the balcony. Overall, the experience in the hotel was still nice.
2 out of 5
by A verified traveller from London

Poor hotel who dislike Expedia bookings

Posted 11-Jun-2015
Pros: Seeing monkeys.... but you can see them anywhere
Cons: Everything - customer service, check-in/check-out, damp smell in rooms, flies on breakfast buffet, limited tea options at breakfast, food
Location: Close to the tacky oriental village and cable car. Close to the waterfalls - only redeeming feature of the island. Best place to eat: Perdana Quay
I'd avoid this hotel and Langkawi in general. The first impression of the hotel was that it was a disneyland/centre parcs hybrid. It is a huge resort. Yes the rainforest chalets are novel and you can walk to the cable car and waterfall.... but the rooms smell and are outdated. The staff are hugely unfriendly and the island is quite tacky and lacking in any culture or decent food. Why go so far for an island when you cannot enjoy the sea and can get better service else where? This hotel lacks ANY personal touch. They also seemed to have a huge issue with an Expedia booking - grumpily asking us to email our confirmation to them on arrival, even though they had us in the system. Then the same deal upon check-out. There was a big fuss about them having a copy of our expedia email. They made sure we knew they didn't rate our booking. Check-out and check-in was the longest and most painful we have ever experienced. I don't remember any staff, bar the security guards, ever smiling or saying hello. Do yourself a favour and go to the Perhentians or any other beach resort.
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Hidden gem in Langkawi

Posted 27-May-2015
Location: 15mins taxi ride from the airport (26rm fixed price taxi fare). Situated 500m next to the Langkawi cable car, a must go if you are in Langkawi. Room: My girlfriend and I booked a Rainforest Suite. While the suite looked small on the outside, it was indeed very spacious on the inside. Place was very well cleaned. Toilet was huge, and equipped with bathtub and rainshower equipment. Facilities: Had a private beach on it's own, meaning it's not crowded at all. The views were fantastic. Also had 2 swimming pools. While they were not big, they were nevertheless sufficient. They also have a pool bar where u can enjoy food and drinks at both the poolside as well as in the pool itself. There is a 'buggy' that brings you to/from your room when you want to go to the pool/recep/restaurants/cable car. Save some energy on walking! Food: We bought a package that included all 3 meals in a day. We headed to the Dayang Cafe for all meals which wad fantastic place to be in considering the spead of food. Only drawback of this cafe is it's open air, and I suffered quite a few mosquito bites. As a vegetarian (no allium vegetables but yes eggs and milk), the staff at Dayang could make some something extra at no charge, so food is no problem for me too. The Chinese restaurant however charges extra for this service.
3 out of 5
Recommended
for Everyone
by A verified traveller

ホテル発のタクシーの料金が・・・

Posted 27-May-2015
Pros: ロビーにスターバックスがあった!これは最高です。
とても広い施設でリラックスすることができました。お値段も手ごろで、良かったと思います。 ただ、目に付く点は、幾つかあります。 ☆部屋の天井に蜘蛛の巣がたくさんあった(蜘蛛もたくさん) シャレー型の施設なので、これは仕方ないとは思いますが、清掃の際に、せめて天井の蜘蛛の巣を撤去したほうがいいのではないかと思いました。環境的に、撤去してもすぐに新しいものができるのかもしれませんが。 ☆スタッフの教育ができていない こちらもお国柄仕方ないことだとは思うのですが。あまり働かない自由なマレー人、仕方ないとは理解はしています。でも、こちらのホテルは根本的に、教育ができていないと思えて仕方ありません。館内のビーチレストランに入っても、案内係以外のスタッフは無視(案内係が席を外していたため、私たちはずっと放置されました。5人以上いるほかのスタッフは全員見て見ぬふり)、ホテルのカウンターのスタッフは英語が早口で、「もう少しゆっくり言ってくれ」と言うと、ウザそうにため息。お国柄的に仕方ないとは思います、でも、他のホテルのスタッフはできています。お値段が安い=スタッフの質が低い、と考えて間違いない、と思いました。 ☆ホテル発のタクシーについて(個人的な推測が含まれています) こちらのホテル、タクシーが来ません。プライベートタクシーのみです。すぐ横にあるオリエンタルビレッジには来るのに、このホテルからは呼べないんです。たぶんホテル建設時にそう決めたのでしょうね。そのほうが、プライベートタクシーで儲かるから、という理由で。空港からホテルまで来たときは、空港のカウンターでチケットを買い、RM28くらいでした。しかし、ホテルから空港までは、上記理由からRM80です。この値段、明らかにおかしいです。プライベートタクシーなんて利用したくないのに、普通のタクシーが来ないから、利用せざるを得ないんです。これ、本当に不親切ですよね。(ちなみに、プライベートタクシーだからと言って、何かしてくれるわけでもない) すぐ横にあるオリエンタルビレッジまで行っても、タクシーが捕まる保障はないし、こちらは大きなスーツケースを持っているしで、最後の最後で、本当にイラッとしました。近くにある高級ホテル・ダナは、呼べばすぐに普通のタクシーが来てくれました。 安いホテルだから仕方ないのかもしれませんが、こういった「プチイライラ」を経験したくないのであれば、やはり高いところに泊まったほうがいいのだと思います。まぁ、値段相応、仕方ないのかもしれないのですけれど。 個人的な意見で失礼しました。
5 out of 5
Recommended
for Everyone
by A verified traveller from lebanon

Very nice hotel and resort, they have everything

Posted 25-May-2015
It was a nice stay. Amazing view and very relaxing. Great beach and pool, and located in the forest so you can hear the birds, the monkeys and the beach. Lots of restaurants. And the staff is very friendly and helpfull. The room is very clean and comfortable, and u can get anything by a small call. I like that there's a booklit in each room to describe everything. I recommand this hotel. Its the best in langkawi