Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Beautiful hotel in gorgeous surroundings!

Posted 25-Aug-2014
We were initially a bit apprehensive about booking this hotel due to it being a bit far out....however Well worth it!! The surroundings and it's setting are breath taking, the staff can't do enough for you and the facilities are great. We were there for 5 nights at the end of a tour of Malaysia, we were room only in a rainforest chalet and the room was perfect and really good quality. Clean, out of the way and right in the middle if the rain forest. The beach is also private so you don't get any hassle as on normal beaches. The resort has 5 restaurants, we ate in two of them and both were of outstanding quality. There is plenty to do on a rainy day, we hired a car, hired bikes and made use of the watersport facilities. There are also plenty of taxis if you want to go further afield. We would thoroughly recommend it!!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Great Hotel with all facilities in house

Posted 12-Aug-2014
Pros: Nice rooms set amongst the jungle and very nice meals at affordable prices available on site. Staff very friendly and helpfull.
Cons: Nothing to be improved. You get used to the shuttle service which is needed because the resort is spread out over such a large area.
Location: Cable car and Oriental Village are a must visit. We also spent plenty if time in the on site pools. Cable car is a must do. Cheap and a wow experienc.
Great experience and very affordable resort with all facilities available on site. We did venture down to the cable car and Oriental Village shops where we got some nice items and enjoyed a couple of very cheap meals in the food court. We walked there on the first day but then on other days caught the hotel shuttle down and the cab back. We had our daughter and her husband and their one year old son with us and the adjoining suites were ideal.
4 out of 5
Recommended
for Everyone
by A verified traveller from Blue Mountains Australia

Excellent resort concept. Beautiful chalets.

Posted 06-Aug-2014
5 out of 5
Recommended
for Couples
by A verified traveller from Perth

beauty forrest and beach location

Posted 06-Aug-2014
Pros: We booked a forrest chalet.It was very nice to see the monkeys and chipmunks from our balcony in the middle of the rainfforrest.
Location: cable car,forrest trip, Kok beach
Very nice hotel with an option of beach room or forrest room. Nice pools and different restaurants option.
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Lovely resort by the sea

Posted 04-Aug-2014
We went to Langkawi seeking sun and relaxation by the pool in warm weather and in this we were certainly not disappointed. The staff were lovely and the forest cottage we stayed in was beautiful. As a couple travelling I would say that this is a very family friendly resort, so if kids running around the pool is going to irritate you then maybe try elsewhere. It wasn't really a problem for us but for some it could be. My biggest concern though was that the restaurant food at the resort was just O.K. This aspect let down the rest of the resort in my opinion. Nothing particularly terrible but just mediocre to the point that we were definitely craving something interesting and different by the time we left after a nine day stay. Overall though it was lovely and I would definitely go back... with some tasty snacks from home!
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Relaxing holiday in the middle of wildlife

Posted 30-Jul-2014
We arereturn guests at berjaya after visiting some years ago when the hotel was looking a little shabby around the edges.it has been given a facelift and is much better for it. Public areas are clean and well maintained. Staff are friendly and welcoming. The hotel has a graduate training programme so staff may not always be the same throughout your stay.but thatdidnt effect our stay. We were originally given a room on the side of the road track which was small had a double bed and only shower.beware some too.a don't have baths. I am disabled and can't stand for bathing so after a 15minute wait they located a premier chalet for us at no extra charge with twin beds and a shower and bath. Much bigger room and better. I hadn't appreciated when booking that the rainforest chalet didn't have baths.We had an amazing sea view and large room.very clean with lovely neutral decor in keeping with the style. The best thing about the hotel is the abundance of wildlife. You're right in the middle of it. The hotel is expansive so there is a shuttle that picks you up and takes you where you need to go. If you have walking difficulties or bad knees climbing the trucks may be an issue. I had to get help to get up. Beachfront area and pool is amazing really relaxing. There are a lot of families with younger children at the resort so beware if you wanted more of a honeymoon type holiday this may not be for you. Restaurants were great our favourite being the Chinese .overall a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Green surroundings.... Great for a getaways.

Posted 30-Jul-2014
Pleasant stay. Nice beach .just that the shutter bus can be quite annoying waiting for your turn. To and back to room.
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Lovely rainforest villas.

Posted 29-Jul-2014
Pros: Tranquillity and privacy of villas.
Cons: Shuttle service during peak periods, pure maple syrup rather than flavoured, daily re-stocking of mini-bar.
Lovely single dwellings set in rainforest location are perfect for tranquillity and privacy, especially with young children. Perfect weather, warm beaches and numerous pools fill the day. The hotel has everything you need on site. The fitout is a little tired, but still modern, inviting and very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

À good place for honeymoon..

Posted 28-Jul-2014
Had our honeymoon there ! Love the room ( chalet rainforest ) ! Next time we will be bk for the sea view room ..
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Getaway, relaxed much

Posted 23-Jul-2014
Cons: Don't dump the areas rubbish at our door step and leave it there. Don't conduct a room inspection whilst we are in room checking mini bar on last day.
Booked an extra 3 nights as we liked it so much, some minor communication problems with billing etc but for the most part good. Food great, lots of choices. Pool great. Beach great.