Jalan Pandak Mayah 1, Pusat Bandar Kuah, Langkawi, Kedah
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Since it’s a city hotel located away from the tourist spot in Cenang Beach, it’s quiet and peaceful. However, if you have kids and want to experience the street food, this place is a little distant from the beach.
Norikazu
Stayed 3 nights in Mar 2024
Response from CK on 13 Apr 2024
Hi Norikazu, thank you for taking the time to share your feedback.
Very nice hotel, clean and huge nice view. But front service abit poor, my room suppose to comes, with the mini bar. But we have to request it 2 times before they bring in just 2 can Pepsi and 2 can Sprite. That's all for the mini bar. Needless to say the fruit basket and welcome drink. Nothing at all. Lazy to ask also. But the free tea reception is really very gd and worth for the upgrade of room. If u prefer a quiet place to rest in langkawi. Kuah is still gd. Want a vibrant place to stay, have to go to Pantai Cenang
Joanne
Stayed 2 nights in Mar 2024
Response from Chelvakumar / General Manager on 24 Mar 2024
Hi Joanne, please accept our sincere apologies for your poor experience with the Premier room amenities. There was indeed a miscommunication on our end. We hope this will not hinder you from returning the next time you are back in Langkawi!
Centre of Kuah town. Old property but partial refurbish carpet, flooring but bedding looks like repainting. Bathtub & shower head need improvement. Bathroom floor tiles dated need improvement.
ROZANI
Stayed 2 nights in Feb 2024
Response from CK on 26 Feb 2024
Hi Rozani, thank you for taking the time to share your review.We have taken note of your comments and will do the necessary to improve our guest experience.
Really enjoyed my stay. It was spacious and clean. The hotel has great facilities such as swimming pool and sauna. Customer service was really good and it is a good spot to walk to the Langkawi eagle stature. It is a 20 minute walk. There are nice local restaurants around for good price. I would stay there again.
Stephanie Xia
Stayed 3 nights in Jan 2024
Response from Chelvakumar, General Manager on 27 Jan 2024
We thank you for staying with us and we look forward to have you stay with us again soon.
We had a great family time at the hotel, it was very clean room a Seaview and we enjoyed the swimming pool and the gym. Staff was very friendly and helpful and it was worth it 😊
Thanks for your hospitality and we will hopefully return to visit again soon.
NOUREDDINE
Stayed 9 nights in Jan 2024
Response from CK/General Manager on 11 Jan 2024
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
6/10 Okay
Thi Quynh nhu, VANCOUVER
10 Jan 2024
Disliked: Amenities
This hotel convenient walk around town - carpet very old smell on hall way - room big - bed very comfortable - but we not lucky peoples live cross from our room have 2 boys running on hall way - crying yelling all day
We phone lobby at 10 pm - nothing they can do -
We booked room include breakfast but when we check in they told us room Not include breakfast and charge $35MR / person -we booked 2 room /4 person /5 nite
So it will cost us few hundreds cnd dollars more -we booked since nov for jan trip - on there site all there room include breakfast - we try 1 day breakfast a lot of rice and food very cold - not good
Buffet food alot of peoples use finger grap the food
Very consider after covid times
Thi Quynh nhu
Stayed 5 nights in Jan 2024
Response from CK/General Manager on 15 Jan 2024
Thank you for taking the time to share your review. We are sorry to hear of your poor experience at the hotel. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for staying with us and we do hope that you will give us another opportunity to serve you better.
6/10 Okay
JOHN
Travelled with partner
8 Jan 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The Bayview was generally good/very good, staff welcoming, friendly, helpful. We didn’t eat in the hotel, the breakfast looked bland and poor value. The hotel has changed their location for the “Executive Lounge, now a part of the ground floor dining area, the food/snacks served there were bland and unappetising. Rooms/hotel and facilities clean, housekeeping good.
JOHN
Stayed 6 nights in Jan 2024
Response from CK/General Manager on 9 Jan 2024
Thank you for taking the time to share your review. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for your staying at Bayview Hotel Langkawi and we look forward to be of service to you again soon.
We booked two rooms, they put us into two far away from each other,
Luqman
Stayed 4 nights in Dec 2023
Response from CK/General Manager on 2 Jan 2024
Thank you for sharing your feedback. We sincerely apologize for the arrangement due to peak season. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for your staying at Bayview Hotel Langkawi and we look forward to be of service to you again soon.
8/10 Good
Mahrouf
Travelled with family
22 Dec 2023
Liked: Cleanliness, staff & service, room comfort
It was good but not great , the rooms are quite large and spacious but they are very old.
Mahrouf
Stayed 2 nights in Dec 2023
Response from CK/General Manager on 26 Dec 2023
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.
The hotel and the service staff were nice, but the breakfast food is very unhealthy and generic, without any change.
Location wise, it's not in the same area as the touristy beach side, but still OK for very short trips.
Madeline
Stayed 5 nights in Nov 2023
Response from CK/General Manager on 5 Dec 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
Room was moldy and made us sick. Could not sleep so checked out early morning of first night. Hotel would not refund the rest of three nights of room charges.
yanyue
Stayed 4 nights in Nov 2023
Response from CK/General Manager on 27 Nov 2023
Thank you for taking the time to share your review. We are sorry to hear of your poor experience at the hotel. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for staying with us and we do hope that you will give us another opportunity to serve you better.
6/10 Okay
Scott
Travelled with family
21 Nov 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Will not recommend this hotel, entire hotel has mold smell, room windows don’t open has 0 ventilation other than AC which I don’t like AC, after day or two your clothes feel damp, after 2 nights my throat was sore and I am coughing.
Scott
Stayed 3 nights in Nov 2023
Response from CK/General Manager on 22 Nov 2023
Thank you for taking the time to share your review. We are sorry to hear of your poor experience at the hotel. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for staying with us and we do hope that you will give us another opportunity to serve you better.
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
8/10 Good
Ahmad Rusydi
Travelled with partner
22 Oct 2023
Liked: Cleanliness, staff & service, amenities
Everything was good even the hotel looks quite old building. Very near with most of the tourists spots. Wil definitely come again
Ahmad Rusydi
Stayed 1 night in Oct 2023
Response from CK/General Manager on 23 Oct 2023
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
10/10 Excellent
Chor Hoi Jeffrey
Travelled with group
16 Oct 2023
Liked: Amenities
Front office staff helpful and friendly especially Ali and a expectant mother (sorry forgot her name.many eateries around tasty and reasonable pricing
Chor Hoi Jeffrey
Stayed 2 nights in Oct 2023
Response from CK/General Manager on 16 Oct 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
8/10 Good
Jae Sung
2 Oct 2023
Liked: Staff & service, room comfort
Jae Sung
Stayed 3 nights in Sep 2023
Response from CK/General Manager on 4 Oct 2023
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.
We have always stayed at Bayview at every visit to Langkawi since 1998 and the services has never failed to impress us!
Hin Siang Steven
Stayed 2 nights in Sep 2023
Response from CK/General Manager on 4 Oct 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
This were our first time travel to Langkawi & stayed in BayView. The room are big with bath tub, In-house movie provided. The staffs are extremely friendly.
On Sat 23/9/23, after visited from SKYWAY, while I stepping into the Hotel lobby, my leg suddenly bleeding with a pool of blood due to a cut of my right toe. Luckily the FDM Mr. Nathan passed by & help me for the First Aid Dressing, he instructed his colleagues to help me to a wheelchair and get the hotel driver to drive me to a Clinic. Furthermore the lobby staff and Chambermaid help to clean up the blood stains. I was very pleasant that whenever the staffs saw me everyday always concerned my injury, very touching! Thank you Everyone.
Steven
Stayed 3 nights in Sep 2023
Response from CK/General Manager on 4 Oct 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
8/10 Good
Khandaker
20 Sept 2023
Khandaker
Stayed 2 nights in Sep 2023
Response from CK/General Manager on 10 Oct 2023
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.
The property and room facility are dirty. The house keeping supervisor is very route.
Hnin
Stayed 4 nights in Sep 2023
Response from CK/General Manager on 13 Sept 2023
Thank you for taking the time to share your review. We are sorry to hear of your poor experience at the hotel. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for staying with us and we do hope that you will give us another opportunity to serve you better.
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
Very welcome staff who let us check in early and late due to personal injury. Pool is lovely and buffet spread is good. Not as busy as Cenang but convenient to most things.
Serena
Stayed 2 nights in Aug 2023
Response from CK/General Manager on 1 Sept 2023
Thank you for taking the time to share your review. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for staying with us and we do hope that you will give us another opportunity to serve you better.
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
Very convenient place to stay. Nice views from the hotel. Shops are near by. Availability of taxi is very easy. Most of the tourist spots are near by. Nice and friendly staff. Nice breakfast. Over all good.
John Suresh Nelson
Stayed 2 nights in Jul 2023
Response from CK/General Manager on 17 Jul 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
Room 504 bathtub flooding
Room 513 Aircon water leak
Overall stay is very good
Zheng Hao
Stayed 3 nights in Jun 2023
Response from CK/General Manager on 3 Jul 2023
Thank you for sharing your feedback. We sincerely apologize for our shortcomings during your stay with us. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for your staying at Bayview Hotel Langkawi and we look forward to be of service to you again soon.
It was a comfortable stay. Hotel was cozy and spacious. Staff were friendly and nice too
Seng Tiong
Stayed 3 nights in Jun 2023
Response from CK/General Manager on 27 Jun 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
Staff service was excellent. Clean rooms. Highly recommended
Steve
Stayed 2 nights in Jun 2023
Response from CK/General Manager on 26 Jun 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.
10/10 Excellent
vengadesh
Travelled with family and small children
30 May 2023
Liked: Cleanliness, staff & service
Comfortable stay
Nice view from hotel
Walkble to maha tower
Near by eagle tower and island hopping
vengadesh
Stayed 5 nights in May 2023
Response from utami on 2 Jun 2023
Dear guest, Thank you for choosing Bayview Hotel Langkawi as your preferred Langkawi accommodation. We’re glad that you enjoyed your recent stay and share your enjoyable experience with us. We look forward to welcoming you again to our hotel.Best regards.
6/10 Okay
Edward
Business traveller
27 May 2023
Liked: Cleanliness
Basic but spacious rooms. Beds very hard. Toiletries of poor quality. Staff inefficient but generally friendly. Buffet Bfast extremely over priced.
Edward
Stayed 4 nights in May 2023
Response from utami on 2 Jun 2023
Dear guest, Thank you for choosing Bayview Hotel Langkawi as your preferred Langkawi accommodation. Your valuable comments for improvement have been acknowledged. We look forward to welcoming you again to our hotel.Best regards.
Dear guest, Thank you for choosing Bayview Hotel Langkawi as your preferred Langkawi accommodation. Your valuable comments for improvement have been acknowledged. We look forward to welcoming you again to our hotel.Best regards.
Nice older property but large rooms and friendly staff
Michael
Stayed 3 nights in May 2023
Response from utami on 18 May 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the review of our hotel. We look forward to welcoming you back again!Best regards
Staff & Room service excellent, only the rooms need further sounds improvement.
Soon Yow
Stayed 3 nights in May 2023
Response from utami on 18 May 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with great review of our hotel. Your valued comments had been look into for improvement. We look forward to welcoming you back again!Best regards
The hotel was filthy, everything inside the bath room were rusted and dirty, room was full of ants, breakfast was horrible- they rarely pay any attention to the food. Staff far too relaxed and not particularly professional. Would not recommend anyone to stay and we definitely keep off! This hotel is in a desperate need of a refurbishment! The current state of the hotel is appalling!
Quasirat
Stayed 5 nights in Apr 2023
Response from Utami on 2 May 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi. We are sorry to know that you had unpleasant experience on your recent stay. Your valued comments had been look into for improvement.Best regards
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the review of our hotel. We look forward to welcoming you back!Best regards
4/10 Poor
William
3 Apr 2023
Liked: Cleanliness
Disliked: Staff & service
William
Stayed 2 nights in Mar 2023
Response from Utami on 2 May 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi. We are sorry to know that you had unpleasant experience on your recent stay. Best regards
8/10 Good
Ali
Travelled with partner
20 Mar 2023
Liked: Cleanliness
Disliked: Amenities
The in-room safe box was faulty. When I requested to change room, was told that most of the safes in the other rooms were faulty as well!
Ali
Stayed 1 night in Mar 2023
Response from utami on 1 Apr 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the review of our hotel. Your valued comment had been look into for improvement. We look forward to welcoming you back again!Best regards
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the great review of our hotel. We look forward to welcoming you back again!Best regards
Dear Guest, Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the great review of our hotel. We look forward to welcoming you back again! Best regards,
We had an amazing two weeks in an ideal location, in a lovely hotel. The staff are excellent. Very comfortable and spacious suite. Loved the pool.
Vern E
Stayed 7 nights in Feb 2023
Response from utami on 6 Mar 2023
Dear Guest, Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the amazing review of our hotel. We look forward to welcoming you back again! Best regards,
The lication for Eagle Square and one of the boat trips was good but it wasnt central for the eco forest boat trip or the skycab and no beaches nearby. The hotel itself was good, rooms spacious and clean, food not so great though. Staff extremely helpful
Verified traveller
Stayed 3 nights in Feb 2023
Response from Utami on 4 Mar 2023
Dear Guest, Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the great review of our hotel. Your valued comment had been look into for improvement. We look forward to welcoming you back again! Best regards,
10/10 Excellent
alan
7 Feb 2023
alan
Stayed 1 night in Feb 2023
Response from utami on 15 Mar 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the great review of our hotel. We look forward to welcoming you back again!Best regards