Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews of Eastbrook Inn

2 out of 5
Eastbrook Inn
21 Eastbrook Road, Ronks, PA

Reviews

7.8

Good

Rating 10 - Excellent. 316 out of 995 reviews" "
Rating 8 - Good. 388 out of 995 reviews" "
Rating 6 - Okay. 190 out of 995 reviews" "
Rating 4 - Poor. 67 out of 995 reviews" "
Rating 2 - Terrible. 34 out of 995 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaretta

Travelled with group
Liked: Amenities
Was centrally located, clean and convenient for our needs. Will be back again. Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A LACK OF SLEEP BUT CONVENIENT
Always stay here when in Lancaster. This time I should have gotten a top floor room as the people above and next to us woke us up earlier than I had planned! Told the manager and he said he would make sure I had a top room as always next time. This place is always willing to make amends which is good. I do recommend a top room if you can. Best price around book early!! Breakfast was usual but I wish they had a waffle maker! LOL Convenient to where I need to be and close to all and better than all the other places I have stayed in the area over the years. I would go back and I will.
Stayed 1 night in Nov 2023

6/10 Okay

Tammy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
OK
It was on OK stay since we were just staying for the night. The neighbors came in around 10:30 and were talking very loudly and shutting/slamming their door until around 1:30-2:00 in the morning. We was supposed to have received 2 queen beds; however, we were put in a room with 2 full size beds. It was fine since I was there with my two small grandkids. But when expecting to have more space it was a disappointment and I was too tired to go back to the desk and ask for a different room.
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
It served the purpose
Only needed an cheap overnite stay, a place to sleep and get up and go. Continental breakfast was blah. We got what we paid for...
Stayed 1 night in Dec 2023

10/10 Excellent

AILEEN

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Larena

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2023

6/10 Okay

Janet

Travelled with group
Liked: Room comfort
Hotel needs to be updated
Stayed 3 nights in Nov 2023

10/10 Excellent

MILLIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Stayed 1 night in Nov 2023

4/10 Poor

sandra

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The one staff member i saw was pleasant. The room was clean but run down. Bathroom needs major update. The deadbolt would not lock, and when the staff was told he just said oh yea, sorry about that, like he already knew about it. Got locked out of our room because the keycard didnt work. Breakfast consisted of coffee, bagels and cereal. Also, no bible in the room. Definitely will not be back.
Stayed 1 night in Nov 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property for the price. It was convenient to everything we were looking for. We found it basic yet clean and comfortable. The staff was wonderful. Our unit was on the 1st floor, facing the parking lot and street and it was quiet.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and pleasant staff
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

lGary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wry clean and nice. Good shower pressure decent linens tv good but smallish ac worked well
Stayed 1 night in Oct 2023

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
In need of major renovations. Room was unclean. Pillows were as flat as pancakes.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bharti, Mars

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small, independent hotel is well cared-for, comfortable, and the staff is very friendly. Highly recommended.

6/10 Okay

Norman

Travelled with partner
Liked: Staff & service
Room was OK, but minimal features. TV was OK. Complimentary breakfast was a disappointment since it was minimal. Other motels we stayed at offered much more in the selection of items to choose from like waffles, eggs, sausage and potatoes. it was right off rt 30, so there was noise from the traffic.
Stayed 1 night in Sep 2023

4/10 Poor

Kelly

Stayed 1 night in Sep 2023

10/10 Excellent

Christopher, Lindenhurst

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable for the price. Will recommend family and friends to stay here. Staff was nice and helpful
Stayed 5 nights in Aug 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet place for a good nights rest for the tired traveler
Stayed 1 night in Sep 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, Continental breakfast
We liked the hotel, good location close to Sights and Sound Theater. Clean and comfortable. However, it was not a hot breakfast, just continental - cereal, bread, and fruit. We went out for breakfast.
Stayed 1 night in Sep 2023

6/10 Okay

Maryann

Travelled with group
Liked: Room comfort
We only spent one night at Eastbrook. The staff was very friendly. Our room was clean and bed comfortable. I walk with a cane and they do not have an elevator. I was not offered a first floor room. My friend had to take both my and her luggage up the stairs. Breakfast consisted of 2 cereals, variety of bagels, juice and apples. There was a hot air balloon festival in the area so many hotels were booked. It was very close to sight and sound theatre, the reason for our stay so it worked
Stayed 1 night in Sep 2023

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service, amenities
The room was clean but the ceiling needed repair it was cracked and peeling
Stayed 1 night in Sep 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and area was clean. Lots of places to eat,too.
Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Stayed 1 night in Sep 2023

6/10 Okay

Steven

Stayed 1 night in Jul 2023

6/10 Okay

Mark

Liked: Cleanliness

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay here again.
Very friendly, great location, clean. Waffle House in walking distance. Good price. I will stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Salvatore Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2023

8/10 Good

maribel

Stayed 6 nights in Aug 2023

2/10 Terrible

Ema

Disliked: Cleanliness, staff & service, property conditions & facilities
They Have BED BUGS ..The breakfast is very bad! they bought bagels and bread maybe 99 cents shop, also cereal is only one option..With this service their price is too high! Never recommend this place.. Waste of money and time!
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Nora, carteret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need to be updated. Breakfast can be better. Nice big room.
Stayed 2 nights in Sep 2023

8/10 Good

William

Stayed 1 night in Aug 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was close to alot of restaurants and shopping. The rooms could use some upgrades.
Stayed 2 nights in Aug 2023

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an inexpensive hotel for anyone needing just an overnight without extras. The bed was comfortable and breakfast adequate.
Stayed 1 night in Aug 2023

6/10 Okay

Ernest

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Terrible internet, Second night it was better, but weak signal.
Stayed 2 nights in Aug 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant check in. Courteous attention. Good price.
Stayed 1 night in Aug 2023

2/10 Terrible

robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't Stay Here!
The hotel room had a dirty carpet with bugs in it. The entire room and hotel needed a complete update, it was old and decrepit. There were stains on the ceiling from previous water leaks. The bathroom sink drained slowly, the bathtub drain was hard to move to open. The hotel advertised breakfast included in the room chard and the so-called breakfast was nothing but bagels, bread, cereal, juice and terrible coffee.
Stayed 1 night in Aug 2023

4/10 Poor

william

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Had to go to front desk twice to replace our towels, house cleaning never showed up. Had to empty our own trash. I have never seen such small and thin bars of soap. If youre going to this hotel take your own soap and shampoo. Had to flush the toilet at least 3 times and hold the handle down to eliminate waste. down
Stayed 3 nights in Aug 2023

6/10 Okay

lesley

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

yvette, bronx

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is good for one or two day. When i got to my room urine on the toilet seat. They came and cleaned the entire bathroom and apologized. The only complaint is the the water in the tub needs to be fixed. It was going down very slow when you took a shower. The drain needs to be fixed. I was in room 115. The was very polite. I would consider staying there again .
Stayed 2 nights in Aug 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Alan

Disliked: Property conditions & facilities
The building is a wood structure with no sound proofing between floors. Stay on the second floor. Had people above me moving around until 3 AM. It sounded like they were in my room.
Stayed 1 night in Aug 2023

10/10 Excellent

Giovanni

Stayed 1 night in Aug 2023