Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveller

Promenade hotel with indoor pool

Posted 27-Oct-2014
Pros: Friendly welcoming and very helpful staff.
Cons: Paintwork and wallpaper need redoing badly as cracks in the ceiling paint and damp patches rather obvious. Net curtain needed replacing too.
Location: Ideal for walking north of Blackpool, ideal for a quieter stay in Blackpool
We booked a standard twin, which was fine for our 2 nights stay. Decor very tired and in need of upgrading, but the room was very clean, beds fairly comfy. Bathroom large, though only one set of toiletries for two people which was rather mean. I asked at reception for another set, which was promised, but not acted upon. No shaving mirror, which is an unusual omission these days. Decent breakfast with plenty of fresh fruit, pastries and cooked items; very nice, clean indoor heated pool. Excellent location right on the front, at the quiet end of the promenade. Staff extremely friendly and welcoming throughout. We had dinner in the restaurant one evening, pretty good meal though my pork loin steak was overcooked and therefore tough. Overall, I would stay there again but probably upgrade to the next standard of room if it was for more than one night.
4 out of 5
for Everyone
by A verified traveller from Australia

Pleasant Hotel

Posted 25-Oct-2014
Pros: Food and staff were excellent
Cons: update bathrooms
Location: Lots of things were closed due to the weather
Bathrooms not up to standard, heating was overpowering in the bedroom.
4 out of 5
for Everyone
by A verified traveller from Oxford, UK

Nicest hotel in Blackpool

Posted 22-Oct-2014
Pros: Good quality and our room included free parking
Cons: The bathroom on room 342 was very cramped with a full size bath leaving almost no room to sit on the toilet. Sink was behind the door.
Location: Handy for just about any Blackpool attraction as you can just jump on a Tram a few steps away.
This is likely the best hotel in Blackpool an has deals that include on site parking. The rooms are spacious and well appointed. Located right next to a Tram stop and only a short walk from North Pier it is well situated.
5 out of 5
for Everyone
by A verified traveller from Liverpool

Lovely hotel.

Posted 16-Oct-2014
Pros: The hotel is full of character being an old victorian hotel but I would say the best thing about it s the staff, all very nice indeed.
Location: Right on the seafront, the Imperial is perfect for Blackpools attractions and illuminations.
Stayed here with my wife for a couple of nights and we both had a great time. The staff were all excellent and helpful, always smiling and conversational, all of them. Our room which was a 'standard' room was very nice, very clean, comfortable and all that should have worked did work. I would have no hesitation staying again or recommending it friends and family.
3 out of 5
by A verified traveller from toledo, ohio

Weekend in Blackpool

Posted 14-Oct-2014
This is probably the nicest hotel in Blackpool. But, they all are awful. Really frightening and tired.
4 out of 5
for Everyone
by A verified traveller from staffordshire

Great hotel in the right place

Posted 12-Oct-2014
Pros: Very clean staff were very helpfull plenty car park space
Cons: Toilet would not flush properly
Location: Great location north end of strip by tower and tram station
One of the best hotels in blackpool only stayed one night could not fault it
5 out of 5
for Everyone
by A verified traveller from florida

Short trip for illuminations

Posted 09-Oct-2014
Pros: Good location and excellent staff
Cons: Better pillows
Booked for 3 nights but had to come home early due to a family problem, as always the hotel was clean and the ladies behind the reception desk were magic, breakfast was very filling but if you get there after 9 expect a long wait.
5 out of 5
for Everyone
by A verified traveller from NorthEast

One night stay

Posted 04-Oct-2014
Pros: Perfect location only a short walk or tram ride to the Blackpool Tower and town centre
Cons: Needs decor updating
Location: Close to theatre, promenade, pier, town centre shops, bars and night clubs.and popular with hen and stag partys.
Over night stay on 2nd October 2014 to attend a conference at the hotel on 3rd October. Overall I was very pleased with this hotel it was clean and comfortable and had a large car park which was free of charge . The Staff were very friendly and helpful and the food was very good. The only let down was the hotel d├ęcor is in need of updating.
5 out of 5
for Families
by A verified traveller from ESSEX

Great break

Posted 27-Sep-2014
Pros: Everything
Cons: Just a little bit tired
Location: Near to all major attractions
Exceptionally helpful staff marvelous breakfast set us up for the day.Our dog thought it was wonderful and made a lot of new friends.We will definitely return again.THANK YOU IMPERIAL.
2 out of 5
by A verified traveller from Lincolnshire

Too hot to handle !!

Posted 14-Sep-2014
Pros: OLd fashioned victorian grandeur
Cons: The ventilation in the bedrooms
Location: Right on the prom. Easy for both buses and trams.
It was warm weather, ( not hot ) for my 4 night stay. In fact a thin coat was needed if you stepped out in the evening. The room was so stuffy it was difficult to sleep. Only one window opened, and by a restricted maximum of 4 to 5 inches tilt out. I wouldn't return.