Double Room, Ensuite (Seaview) | View from property
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Reviews of St Albans Hotel

3 out of 5
St Albans Hotel
355 Promenade, South Shore, Blackpool, England

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 53 reviews" "
Rating 8 - Good. 16 out of 53 reviews" "
Rating 6 - Okay. 12 out of 53 reviews" "
Rating 4 - Poor. 4 out of 53 reviews" "
Rating 2 - Terrible. 5 out of 53 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic, hosts were friendly, hospitable and helpful. Hotel decor for halloween added to our stay for our little one! Couldn't fault our stay will definitely book again!
Stayed 2 nights in Oct 2022

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant people even had toys for my two kids breakfast was lovely thank you all for having us ill see you next year
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Really nice stay but found a few bugs in the bed but would stay again
Stayed 2 nights in Oct 2022

6/10 Okay

J G

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Russell

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms for improvement
Hotel was on seafront and did have free parking so that aspect was good. Room very basic, small double and decent bunk bed. Bed had no undersheet so just fitted sheet on the mattress so not very comfortable. Lots of holes on the walls where curtains had been removed and other things. Small en-suite and the toilet seat came off and chef fixed it still in chef kit! Breakfast was ok, choice of cereal, fruit juices and some smal danishes. Full English breakfast. However, it was very cheap so get what you pay for. Sort out bedding, standard of room, repair when dressed for it and would stay again,
Stayed 5 nights in Aug 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

Mellisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quinn's Perth
Host were friendly and we had a pleasant stay, great breakfast and they even upgraded us FOC due to a cancellation, good location for all amenities and on site parking makes a difference altogether an enjoyable stay
Stayed 2 nights in Oct 2021

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Marvin

Travelled with family
Stop over b and b
It’s not a hotel it’s a basic B and B, owner was pleasant when I asked a few questions, for the price we paid was a bit disappointed but it’s still Covid and all prices have been really inflated. Breakfast was better the first day on the second day we got less portions, the plus point for me was the sea view. Bed needed to be more sturdy and more pillows overall it’s ok it’s a B and B in Blackpool so don’t expect the ritz. Good location but won’t stay again
Stayed 2 nights in Aug 2021

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hosts Paula and Bryan, warm welcome
Stayed here for 4 nights, Paula and Bryan were absolutely lovely, breakfast was gorgeous, you could chose from cereals, fruit, yoghurt or the traditional fry up which was so tasty and sets you up nicely for the day ahead. Would definitely stay here again, although the bathrooms were not the biggest, it was still enjoyable.
Stayed 4 nights in Jul 2021

8/10 Good

Allison

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Receptionist was helpful but the hotel had dirty carpets and an unpleasant smell. The room had a faulty lock that when repaired still didn’t work. My family felt unsafe, the description of the amenities did not match the advert, the kitchen and food for the morning looked grubby. My family did not stay.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very friendly helpful staff good food and plenty of it
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
staying at st albans
hotel owners you could not get better. but for the monet the room and hotel was a little tired.breakfeast was very good.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very welcoming and nothing was too much trouble
Stayed 3 nights in Oct 2017

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Had a lovely stay at St Albans.. we arrived late on Friday night due to traffic issues and motorway closures but the owners were still waiting for us and helped us as much as they could.. breakfast was amazing.. definitely be returning
Stayed 2 nights in Sep 2017

6/10 Okay

peter, w

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
An interesting experience
It was ok for our needs but I don't think we shall be booking again

6/10 Okay

Suzanne

Disliked: Property conditions & facilities, room comfort
In need of some love
Very outdated & pretty run down property. The double room was about the size of a single room you couldn't swing a cat. Bathroom badly in need of update. Whole place feels in need of some TLC. Not worth the money we paid.

2/10 Terrible

Anthony, Manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No !!!!
Disgusting !!! Filthy , dirty , smelly. No need to say anymore

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Overall ok could do with some modernising, staff friendly, food good.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid... Really avoid.
Soap in shower had been used by everyone, absolutely disgusting! Tea facility's were filthy, the room was most definitely NOT what I booked and the size of a shoe box. The breakfast service was good, young staff, very polite, so was the owner, cant fault them but the stay, the room, was like something from the ghetto.

6/10 Okay

linda , S-O-T

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Friendly staff just needs a cleaner to do some dusting Good nights sleep Breakfast was lovely

10/10 Excellent

Colin, Littlebrough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Brilliant hotel

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good night sleep however the bed was a little un comfy, staff was extremly polite and friendly, had 1 issue with my room and they was helpfull to resolve,

8/10 Good

Verified traveller

Liked: Staff & service
The host were very friendly and it was a perfect location!

8/10 Good

Rehman, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Value for money

8/10 Good

sandra, rugeley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly hotel
good hotel for one night stay. center to ever think very good breakfast one of the best I had. room a bit small for 3 of us, very good friendly host

8/10 Good

Terrance, Runcorn Cheshire

Liked: Cleanliness, staff & service
The guest house was in a good position being on the promenade ideal for beachfront and amenities. It was a little tired inside as are most guest houses in Blackpool but the staff were friendly and the room was cosy. Breakfast was good. Car parking is very limited, having a large car I was unable to use the car park on sight, so had to hunt around Blackpool for somewhere to park overnight. All in all pleasant enough for overnight stay

8/10 Good

Daniel, St helens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay ,great location
Great location!!!!Stay was very pleasant was looked after by the owners..rooms were very clean.nice relaxing bar area.good choice breakfast

8/10 Good

Elizabeth, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Albans
Great family who have recently taken over. They are still doing things to the place and it will take time, but they can not do enough for you. Would go back.

6/10 Okay

joe, Bellshill

Liked: Cleanliness
owners where very nice,room was clean,i had to fix the siiding door on the shower cubicle,toilet roll handle broken,my grandkids even noticed the smell (dogs),i had to send 2 knives back at breakfast as they where not clean,breakfast was ok except the sausages,staff very helpful,alright for the money and 1 night.

4/10 Poor

Chole, Bradford

Liked: Staff & service
Disliked: Room comfort
Very small
This hotel is located great but very small bed uncomfortable with little space in the rooms. Breakfast nice and staff lovely

4/10 Poor

Kay, Willenhall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very uncomfortable and squeaked every time you moved unit in bathroom was very dusty had long wait for breakfast

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Marc, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly atmosphere
We stayed for one night, and we were welcomed with open arms, what a lovely hotel and couple, kids were good to asy daughter was kept amused by the owners children l, breakfast was good and room was comfortable what more do you need, excellent will definitely be going back soon, thanks Bryan Paula and kids, :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely family

10/10 Excellent

Beedom9, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal seaside hotel
Owners & Staff very accommodating, room comfortable and a good choice at breakfast, couldn't ask for more at a seaside hotel in Blackpool.

4/10 Poor

karyn

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty rooms
Stayed here with 2 small children and the room was disgraceful to say that children were staying. The sheets and towels were clean but that was all!!!! The floor in the bathroom hadn't seen a brush or mop for a long time. The shower was filthy with broken doors. The owners were nice and friendly but they seem to spend more money on arcade games than cleaning equipment !!!!! Glad I decided to stay for only 1 night.

10/10 Excellent

Andrew, Swadlincote

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful
Lovely couple in the hotel would do anything for you, would definitely go back

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
great owners but hotel a let down.
I booked this hotel based on the great reviews i had read, i knew to expect the hotel was a bit dated but that never bothered us. Our Room: Firstly it was very small especially for a family room, so difficult to manouvere had to pull a chair out of the way any time we wanted in the wardrobe or drawers. Bin's had no liners and we had to empty the bin into a spare carrier bag and take the rubbish down ourselves. As a family of 3 staying 3 nights we were surprised to only get 2 towels that were never changed during the stay and there was no seperate hand towel in the bathroom. The beds were very springy making it difficult to get a comfortable night sleep. Bathroom: Tiny en-suite that was really no bigger than a toilet cubicle with a shower unit at the end, no mats on the floor making it uncofortable and frankly dangerous when exiting the shower. the toilet seat had loads of tiny chips/cracks in the front causing scratches to my sons legs. the flimsy shelf fell off the wall and the toilet roll holder fell off several times that we stopped fixing it.despite the poor condition of the room the owners were very nice and the breakfast was great they have a huge selection which was brilliant for my fussy son who had fruit and croissants every morning. the hotel is situated brilliantly for all attractions which we made great use of. I can only assume the good reviews i have read are based on double rooms or singles but certainly can't be on the family room we had.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Owners were very welcoming,lovely breakfast, room hadn't been cleaned on arrival, family room was very small,would say it was more of a single room.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed in hotel for one night. Hotel condition is average but the service we got from the owners was excellent. I will recommend the hotel for the service.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Back pain and Cold water bath
The rooms are OK, The breakfast was good and good vegetarian options were available The hot water was slightly warm and felt like having a cold shower Can feel the coils in the matress and woke up with back pain.

10/10 Excellent

Angie, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room overlooking the beach and near to the
Lovely room overlooking the beach and the room has it's own shower and toilet. The hotel is near to the Blackpool Pleasure Beach, The Tower, The Lights and all that Blackpool has to offer. The staff are very attentive and catered for all our needs.

8/10 Good

Nikki, Lincoln

Liked: Cleanliness, staff & service, room comfort
Blackpool Illuminations.
The hotel was lovely and clean, though slightly outdated. The service was very friendly. I would recommend this hotel. The location was fantastic with parking, and the price paid for our room was well justified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Convenient location. Friendly owners. Room was a bit on the small side.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice B & B on Sea Front
We enjoyed our stay at the St Albans. the room was a good size for a Blackpool B & B and the owners Carole and Allen were great. Breakfast was good and bar prices were good. We will come back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
we were made very welcome and service was good and food excellent, we would certainly reccomend the accomadation to other people