Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
69% of guests recommend
2.8 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Stalybridge

grotty and over priced, and a long wait for breaky

Posted 14-Oct-2014
Pros: nothing
Cons: everything
Location: quite far out of the centre
on arrival not very good, the Savoy looks dilapidated - which it is. On check in - various customers checking out early due to dirty rooms and poor quality generally. Oh very few parking spaces for a hotel of this size - despite advertising free parking. Hallways with old carpets, and never cleaned properly - they may run over the carpets with a hoover, but not really clean and not smelling good. bar area looks a bit like a run down railway cafe. onto the rooms, clean sheets on the bed which was good, but .... dust everywhere, broken window handles, and a 1970s TV with a 12 inch screens. couldn't even close the windows. breakfast room - had to wait 25 minutes for a seat. Not enough staff, so tables not emptied causing the queues. Food average - help yourself buffet, but not all items replenished. Would I go again ..... never it's a dump
2 out of 5
by A verified traveller from Bristol

Exceptionally dated facilities!

Posted 13-Oct-2014
Pros: Nothing!
Cons: Needs investment!
Location: Location is all the hotel has going for it!
To add insult to injury, the price quoted by Expedia was incorrect as the hotel charge £2 for any type of card payment (debit or credit) which Expedia do not quote. The hotel is very "tired" and desperately in need of refurbishment! A sad old property!
2 out of 5
by A verified traveller

Dated and needs updating

Posted 23-Sep-2014
I visited the Blackpool hotel and thought I'd pay abit extra for a bit luxury. What I got was far from this. Dated and scruffy room very disappointed. I would like my money back!
1 out of 5
by A verified traveller

crap hotel

Posted 21-Sep-2014
the place is a joke if your looking for an hotel take that off ur list rooms were crap breakfast crap spoilt our wknd
1 out of 5
by A verified traveller from england

Shocked

Posted 08-Sep-2014
Pros: The bar
Cons: Too many thing to list
Location: Lots of things to near by
Not was I was expecting for £79 could gone to travel lodge or premier inn for cheaper
2 out of 5
by A verified traveller from Warrington

Very disappointed...

Posted 07-Sep-2014
Cons: A complete refurbishment
The hotel requires a complete overhaul. The reception area doesn't give off a good a first impression. Carpets and furniture stained and a bucket at the bottom of the stairwell catching a leak (for the whole stay). We were allocated a room on the second floor. This room can only be described as a broom cupboard. The door opened on to a double bed, there wasn't much room to manoeuvre, there was no window to open and the room was extremely stuffy and warm. The bathroom smelt like a public toilet and the cleanliness was a little to be desired. We had to go back to reception to complain and was allocated a room at the front of the hotel, thankfully with a window and fresh air. Unfortunately this room lacked some care and attention but was much better than the previous room. But at least had clean linen. Unfortunately I was completely disappointed with the hotel in general. We never once saw or heard a hoover or saw any cleaners doing day to day jobs to keep on top of the general cleanliness of the hotel. The reception staff never greeted you and only spoke if spoken to. Sorry there are not many positives.
4 out of 5
Recommended
for Everyone
by A verified traveller from leeds

short break

Posted 13-Aug-2014
Cons: make over is in progress
Location: close to most things £1.50 tram to centre
pleasant staff,great breakfast,all round good stay
2 out of 5
by A verified traveller from Basildon. Essex

The Savoy....one of the worst I have stayed in.

Posted 10-Aug-2014
Pros: Departure. We tried to leave as soon as we arrived but anything better was already booked.
Cons: Everything could be improved on except the location which was excellent
Location: It's Blackpool!
We booked this hotel as it advertised parking, was pet friendly, and overlooked the sea. In truth parking even for the disabled is VERY limited. Whilst staff try to do their best it is clear this hotel is well past it's prime, and it seems that the owners spend little if anything to improve it. Dated decor, mould in the bathrooms, room cleaning that is very hit and miss with emphasis on the miss and second rate maintenance. On the plus side the food was good and plentiful although be prepared to share breakfast with people still wearing their nightwear and some of whom would not come amiss on the Jeremy Kyle show.
2 out of 5
by A verified traveller from Wigan

Poor Standard, no windows to open in rooms offered

Posted 07-Aug-2014
Pros: Entertainment. On seafront
Cons: Rooms and reception training re customer skills
Location: Good location near tram route and Blackpool , Sainsburys near by to get a decent breakfast and refund of parking fees if you spend over £5 in store.
Rooms disappointed but entertainment good and generally staff dealt well dealing with complaints. Food mediocre , just would not go back again . Entertainment was the best singer and quiz , but held in foyer area. Need to allocate a quiet room for reading , adult guests as children running all over the place.
4 out of 5
Recommended
by ANDY from STOKE

value for money

Posted 24-Jul-2014 on Hotels.com
for what you pay it was value for money , hotel needs updating , beds were comfortable ,