Ratings based on 463 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
76% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom Warrington

Weekend Break

Posted 27-Jan-2015
Last minute break - been to the Norbrek many times so know it well. Had a lovely stay , sea view room a bonus ! Room very clean and comfy , enjoyed evening entertainment with a delicious plentiful breakfast next morning. Only downside couldnt pick up wi-fi ( not really a big problem) and would have liked be able to get a bar snack with drinks, these minor things tho. We'll definitely be going back to Norbreck for next Blackpool break !
3 out of 5
by A verified traveller

Value for money. Is in need of a huge upgrade.

Posted 24-Jan-2015
Bedrooms are very dated they need decorating and new furniture. The bar needs redecorating/new carpets etc. All in all you get what you pay for. It is cheap, sheets are clean even though the chamber maid had no idea on how to put a duvet cover on. And does not look at the small things like the valance being tucked into the mattress!
1 out of 5
by A verified travellerfrom k

Jackie from lpool

Posted 21-Jan-2015
pigeons sitting right along entrance pigeon poo all over floor had to dodge so they dudnt poo on you freezing cold in bar all night every one had hats and coats on bedroom warm but bottle tops under bed not cleaned properly we left Sunday instead of Monday because we weren't happy at all
2 out of 5
by A verified travellerfrom t

Filthy hotel

Posted 24-Nov-2014
Really disappointed with this place. When we first arrived my room was atrocious so we were moved. The next room was better but still filthy there was dust everywhere, rotten carpet and the bed was so uncomfortable. One night I had to wait 5 mins to be served at an empty bar whilst a waitress aired all the problems to a barman and he decided to listen to her moaning before serving me. Couldn't believe you have to pay to use the pool!! I paid 90 pound a night for this dump so didnt expect that. Wouldn't recommend but 2 plus points a member of staff on Reception called dawn (i think) was very helpful, she should maybe train the others and the breaky werent bad
4 out of 5
for Everyone
by A verified travellerfrom Newbury

Nice, friendly, welcoming hotel in ideal location

Posted 08-Nov-2014
Pros: Ideal location. Ample free parking. Swimming pool. Very welcoming.
Cons: Decor needs updating but believe this is being worked on. Perhaps slightly more facilities in bedrooms... More tv channels etc.
Location: North end of Golden Mile but tram and bus stops directly outside. Short ride to Blackpool Tower and main shopping area. Overlooking see.
3 night stay with a friend in twin executive room with spa bath. Hotel very dated but welcoming. Bedding and facilities very clean. Ideal for short break as very good price in ideal location. Lovely swimming pool although changing rooms very cold. Breakfast excellent considering the amount being catered for. Overall experience very very good. We did actually book for 2 nights but extended to 3 as didn't want to go home. All staff very helpful and friendly.
1 out of 5
by A verified traveller

Oh Dear!

Posted 03-Nov-2014
Pros: Checking out
Cons: Everything
Location: Conveniently located at the quiet end of the promenade with trams and buses available on the doorstep leading to all the usual Blackpool 'attractions'
The Norbreck is a perfect simile for Blackpool - this once great and respected hotel has deteriorated into something close to a wreck, much like the resort. The whole place is in need of significant investment and TLC but this doesn't appear to be forthcoming from the current owners who also own Pontins? The only highlight of the stay was the staff who were mostly pleasant, helpful and polite. We 'upgraded' to a 'superior' room, not sure what it was superior to, but I didn't see any 'upgrade'. The room was on the top floor with a sea view, but could only be accessed by a single lift which takes around 6 people, when it works. The bedroom floor sloped alarmingly towards the window, the furniture was from the 1940's and the bed was rock hard. An interesting idea on ensuite with a bath and toilet in an adjoining room accessed via a step, but the wash hand basin was inside the bedroom itself! No towel rail or hook, no heating in the bathroom and no way of closing and locking the window as the mechanism had rusted up. Same story with the bedroom window but probably as well as there was no other way of controlling the room temperature as the old radiator had no valves, but this meant that we couldn't shut out the racket from the 'entertainment' below! Breakfast was plentiful but organised along the lines of a school canteen with basic food that is clearly purchased to a strict budget. A pool is available but for an extra charge, towels are available for an extra charge etc.
2 out of 5
for Families
by Paul

This traveller left a rating score only Posted 01-Nov-2014 on Hotels.com
2 out of 5
by A verified travellerfrom Basildon, Essex

Not for anyone hoping for comfort

Posted 30-Oct-2014
Pros: Breakfast Bar prices
Cons: D├ęcor General cleanliness
Location: Lovely for a walk along the prom. Trams stop right outside Within easy reach of a couple of shops and bars Quite a way from the main centre
We spent 2 nights at this hotel, having stayed there several years ago. By the looks of it, it has not been updated during this time. From the moment you walk through the doors everything looks shabby, tired and outdated. The rooms, although clean, were very small and again shabby. The antique chair was ripped as were the curtains. The only good thing about our visit was the breakfast which was substantial and offered good choice. The dining room again was shabby, often food was left on the floor. The queuing system for breakfast was also a nightmare. I have stayed in many hotels over the years, even a 2 star hotel in Turkey, but this was by far the worst I have experienced. Sorry Norbreck, we won't be visiting again.
1 out of 5
by A verified travellerfrom virmani

It's close, but there is not enough parking space

Posted 27-Oct-2014
I never ever book this place again and breakfast was absolutely rubbish and time for breakfast for two hours,people need more time to get out of the bed and time should be 7 to 11am.
3 out of 5
for Families
by LAMBSfrom Isle of Man

"Faulty Towers"

Posted 25-Oct-2014 on Hotels.com
My wife & I stayed with our 2 year old son for 2 nights. Overall we had a good stay at the Norbreck Hotel. It's location is past the North Pier away from the town so is nice & quiet over night. There is a tram stop directly in front of the hotel across the road which is very useful. The hotel is clean but all I would say is don't have high expectations. It is in desperate need of modernisation. We upgraded to a sea view room & it was freezing. The windows in desperate need of replacing; make sure you pack your thermal PJ's. Despite all the flaws we would stay again.