Ratings based on 467 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
76% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom C

Hotel of horrors.

Posted 27-Feb-2015
My Mum and I arrived hoping to relax in the room for a while before exploring Blackpool. Check in was efficient and friendly, but when we got to our room we found it dirty, with chunks of enamel issuing from the bath, wallpaper peeling, and damage to walls and furniture wherever you laid your eyes. After speaking to reception we were offered another room, this however was worst than the first. We told them that we would not be staying and wanted a refund. So instead of relaxing we had to spend time finding alternative accommodation.
4 out of 5
for Everyone
by A verified travellerfrom Warrington

Weekend Break

Posted 27-Jan-2015
Last minute break - been to the Norbrek many times so know it well. Had a lovely stay , sea view room a bonus ! Room very clean and comfy , enjoyed evening entertainment with a delicious plentiful breakfast next morning. Only downside couldnt pick up wi-fi ( not really a big problem) and would have liked be able to get a bar snack with drinks, these minor things tho. We'll definitely be going back to Norbreck for next Blackpool break !
3 out of 5
by A verified traveller

Value for money. Is in need of a huge upgrade.

Posted 24-Jan-2015
Bedrooms are very dated they need decorating and new furniture. The bar needs redecorating/new carpets etc. All in all you get what you pay for. It is cheap, sheets are clean even though the chamber maid had no idea on how to put a duvet cover on. And does not look at the small things like the valance being tucked into the mattress!
1 out of 5
by A verified travellerfrom k

Jackie from lpool

Posted 21-Jan-2015
pigeons sitting right along entrance pigeon poo all over floor had to dodge so they dudnt poo on you freezing cold in bar all night every one had hats and coats on bedroom warm but bottle tops under bed not cleaned properly we left Sunday instead of Monday because we weren't happy at all
2 out of 5
by A verified travellerfrom t

Filthy hotel

Posted 24-Nov-2014
Really disappointed with this place. When we first arrived my room was atrocious so we were moved. The next room was better but still filthy there was dust everywhere, rotten carpet and the bed was so uncomfortable. One night I had to wait 5 mins to be served at an empty bar whilst a waitress aired all the problems to a barman and he decided to listen to her moaning before serving me. Couldn't believe you have to pay to use the pool!! I paid 90 pound a night for this dump so didnt expect that. Wouldn't recommend but 2 plus points a member of staff on Reception called dawn (i think) was very helpful, she should maybe train the others and the breaky werent bad
3 out of 5
for Business Travellers
by Davidfrom Falkirk

A good nights sleep

Posted 21-Nov-2014 on Hotels.com
Booked a room at the Norbeck was good value b&b single room clean warm comfortable hotel a bit dated but for money was good
5 out of 5
for Families
by markfrom Newbiggin

Loved it!

Posted 09-Nov-2014 on Hotels.com
This hotel is not easily missed which is a good thing when you aren't familiar with Blackpool. It has a substantial car park which is free. The staff at reception were extremely helpful. Ok, the room had a few stains on the wall and the room was cold when we arrived due to the windows been opened wide but close the windows and put the radiator on. The room was soon snuggly. Fantastic bath and shower. TV only had 4 stations but do you really go to Blackpool to watch telly? Breakfast fantastic. I will definitely be back next year if not before. For the price you can't get better. I have paid a lot more for a lot worse in the past.
4 out of 5
for Everyone
by A verified travellerfrom Newbury

Nice, friendly, welcoming hotel in ideal location

Posted 08-Nov-2014
Pros: Ideal location. Ample free parking. Swimming pool. Very welcoming.
Cons: Decor needs updating but believe this is being worked on. Perhaps slightly more facilities in bedrooms... More tv channels etc.
Location: North end of Golden Mile but tram and bus stops directly outside. Short ride to Blackpool Tower and main shopping area. Overlooking see.
3 night stay with a friend in twin executive room with spa bath. Hotel very dated but welcoming. Bedding and facilities very clean. Ideal for short break as very good price in ideal location. Lovely swimming pool although changing rooms very cold. Breakfast excellent considering the amount being catered for. Overall experience very very good. We did actually book for 2 nights but extended to 3 as didn't want to go home. All staff very helpful and friendly.
1 out of 5
for Couples
by Belindafrom Shropshire


Posted 04-Nov-2014 on Hotels.com
Old and shabby dont think its had a lick of paint for 20 years The room was very small for a double wallpaper peeling off the walls, the bathroom had brown mold on the floor and in the shower, corridoors smelt damp with old dirty carpet. Breakfast was a long wait for a table and like a works canteen Thankfully we only stayed one night.
1 out of 5
by A verified traveller

Oh Dear!

Posted 03-Nov-2014
Pros: Checking out
Cons: Everything
Location: Conveniently located at the quiet end of the promenade with trams and buses available on the doorstep leading to all the usual Blackpool 'attractions'
The Norbreck is a perfect simile for Blackpool - this once great and respected hotel has deteriorated into something close to a wreck, much like the resort. The whole place is in need of significant investment and TLC but this doesn't appear to be forthcoming from the current owners who also own Pontins? The only highlight of the stay was the staff who were mostly pleasant, helpful and polite. We 'upgraded' to a 'superior' room, not sure what it was superior to, but I didn't see any 'upgrade'. The room was on the top floor with a sea view, but could only be accessed by a single lift which takes around 6 people, when it works. The bedroom floor sloped alarmingly towards the window, the furniture was from the 1940's and the bed was rock hard. An interesting idea on ensuite with a bath and toilet in an adjoining room accessed via a step, but the wash hand basin was inside the bedroom itself! No towel rail or hook, no heating in the bathroom and no way of closing and locking the window as the mechanism had rusted up. Same story with the bedroom window but probably as well as there was no other way of controlling the room temperature as the old radiator had no valves, but this meant that we couldn't shut out the racket from the 'entertainment' below! Breakfast was plentiful but organised along the lines of a school canteen with basic food that is clearly purchased to a strict budget. A pool is available but for an extra charge, towels are available for an extra charge etc.