Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Newcastle

Exceeded expectations by a long way

Posted 11-Nov-2014
For a hotel predominantly serving business customers and motorway drivers I was pleasantly surprised at how good our overall experience was especially given some of the reviews. Six very dirty walkers in three twin rooms on a busy Saturday night were made very welcome. Customer service from all staff was excellent. Food, both dinner and breakfast was good for hotel fare, reasonably priced and fresh. Rooms were of a good standard and having a bath as well as a shower was just the ticket. Staff were quick off the mark when a brief power cut in one room interrupted a long soak. Only two small negatives: one room was exceedingly hot even with window open and no radiator on and the wine was ridiculously expensive for some fairly mediocre bottles. Other than that a good nights stay and excellent preparatiopn for another days lonmg walk.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 22-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 10-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Valentinfrom Romania

Good

Posted 04-Oct-2014 on Hotels.com
Room look good but to cold. Wi-fi and breakfast very good
5 out of 5
Recommended
for Families
by Anitafrom Bridgend

Good service especially when giving feedback

Posted 30-Sep-2014 on Hotels.com
We enjoyed stay in hotel. There were 2 things we were unhappy about one was lack if advertised vegetarian food. In speaking to reception they were very helpful and and willing to resolve it.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 28-Sep-2014
Very clean hotel. Comfortable beds. The free wifi is not as easy as you would think. You have to sign up for the cloud. The bar is very nice.
4 out of 5
Recommended
for Everyone
by A verified traveller

Waiting time for drinks and food

Posted 15-Sep-2014
Had to wait 90 min for food to be served dizzy bar staff
4 out of 5
Recommended
for Business Travellers
by AHfrom Sweden

Great for transit stop

Posted 30-Aug-2014 on Hotels.com
Always wanted to stsy the TT but never git the opportunity. Glad Inchise it. Perfect if you are heajding on tbe M6 and need a nice place to crash en route. Read previous reviews about cleanliness and parking but no issues there. Staff were great, room was lovely anf food and breakfast was great quality. Wifi was good. Ok, it is close to the M6 and there is road noise but it was not a issue for me and I am fussy when it comes to ambient noise. You could possibly get away with it for a wee romantic night en route someehere. For business it was ideal for me.
5 out of 5
Recommended
for Everyone
by A verified traveller

Over night stay

Posted 25-Aug-2014
Staff very helpful and customer focused. Allowing late check in to help us out with son's wedding.
3 out of 5
Recommended
for Business Travellers
by Nickfrom Kettering

Tired hotel

Posted 23-Aug-2014 on Hotels.com
Hotel was convenient for my trip, but is tired and needs some TLC.