I have stayed here before and in other Macdonald hotels. On this occasion my experience was dreadful. On arrival I was greeted by a guy who literally did not want to be there. I had to ask where he was to a person in the bar! He had no interest and did not make eye contact.
The room I had did not have WI-FI. When I rang reception he did not answer. I went downstairs to ask about Wi-Fi and he told me to go to my laptop, unfollow and then re follow the router details. He also said nobody else had a problem!!
I eventually got another room, again, no Wi-Fi.
At breakfast next morning, I placed my order for vegetarian breakfast. They had no veg haggis, sausage or potatoe scones. I then ordered eggs royal. They then came back and said they had no salmon.
Ended up with beans on toast.
Very poor service/ experience and not what I would expect from this chain. If they continue like this, nobody will visit.