Ratings based on 200 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
74% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from salford

never again

Posted 16-Jul-2014
Pros: food
Cons: a room with a view.
Location: out and about you have a great time.
the room was a sweat box with no view. the only good thing was the food which was very nice.
3 out of 5
Recommended
for Everyone
by A verified traveller

overnight stay

Posted 13-Jul-2014
Pros: It was well situated for the north shore end of town, near nightlife, on seafront and north pier.
Cons: the décor in hotel needs a revamp.
Location: very good location. right near north pier with tram stop close by.
Two of us stayed in he hotel for first time over one weekend. we was given a not so nice room . we were in a room facing the inner part of the hotel .This was overlooking rooftops and had no view. our window only opened a few inches and was so stuffy inside room. the décor- e.g. ceiling/room needed repainting and decorating. when we asked to change the room we were told hotel was full. we did have good nights sleep and nice breakfast in morning. All staff were friendly and helpful. did have problems parking at the hotel as very few parking spaces.
3 out of 5
by A verified traveller from Manchester

Conveniently placed hotel

Posted 13-Jul-2014
Pleasantly greeted and treated buy reception staff clean comfortable room however catering staff in mornings do nothing for the start of your day with there miserable faces also breakfast a big let down
3 out of 5
Recommended
for Everyone
by A verified traveller from st helens

Cost efficient

Posted 07-Jul-2014
Very grand hotel with period features. Room on small size, breakfast wasn't too good but ok. Would go back
3 out of 5
Recommended
for Everyone
by A verified traveller from north wales

worth the money

Posted 07-Jul-2014
Pros: it is close to everything and has a car park
Cons: the breakfast
the room was clean and comfortable, but the breakfast was a bit below par as it was a bit greasy but edible and for the price I would stay again
1 out of 5
by woody from widnes

Worst hotel experience ever

Posted 01-Jul-2014
Pros: Checking out
Cons: Everything ( honestly )
Location: The location is ok as it is in the centre of the night life, but a long way from the pleasure beach.
The room was literally the furthest one you could get from reception. Wallpaper was loose on the ceiling. No milk to have a cup of coffee.2 lights didn't work. There was no room on the car park and i was told that parking is on a first come first served basis, it dosn't tell you that on any of the websites, so i had to pay £ 26 for 2 nights parking on the car park accross the road. The hotel is in complete disrepair with paintwork peeling and wallpaper loose. The food at mealtimes was inedible at best. I have stayed in this hotel at least 12 times and i will never set foot in it again. Please beleive me when i say that i havn't told you everything that was wrong with this dump. Suffice to say , do yourself a favouf, spend a little time and look for something better, and believe me there are plenty.
2 out of 5
by A verified traveller

Metropole

Posted 24-Jun-2014
Pros: location and car parking available.
Cons: as my comments above
Room was tired, needs updating. windows coming apart and filthy, cracks all over ceiling. black marks round the bath. Breakfast....hot food poured onto the food that was left and not rotated and cold toast that had been stood there for ages.
2 out of 5
by Anne

Large hotel on the seafront

Posted 05-Jun-2014
Pros: Central Location and last-minute price! Public spaces - large and with great potential
Cons: Attention to detail/cleaning and ongoing maintenance
Location: Blackpool
Arrived tired and weary after long drive and then given room furthest away from reception! (Receptionists very welcoming though). Hotel very outdated and needing some TLC. Looked for extra pillow and found one in wardrobe with 'used' pillowcase still on! Bathroom spotless though. Room a bit dusty but not like the one advertised on website. Opaque windows and noise of pigeons all through the night!
3 out of 5
Recommended
for Everyone
by steve whitt from blackpool

Nice room but trams nearby make it rather noisy

Posted 10-May-2014
Rooms nice and comfortable good shower but limited tv programmes
1 out of 5
by Nicki from Lancaster

Never again and only stayed one night!

Posted 27-Apr-2014
Pros: We didn't go in the 1st room as people already in there, the other 2 were clean only problem was the noise then the dirt out of the jacuzzi bath.
Cons: Security, bag storage and the breakfast, can't comment on other meals as didn't eat there.
Location: Best thing is the location, central for access to trams, north pier & shops.
Room 1 -already occupied. Room 2 -smelt of cigarettes & noise from road & entertainment room below heard above the tv. Room 3 - Basement. Used jacuzzi bath which was full of 'gunk' the next morning - obviously hadn't been used or cleaned recently. Breakfast -awful. Runny egg WHITE, wouldn't have given the sausages to my dog, couldn't drink the coffee. Nowhere secure to leave bags - had to leave in locker at Pleasure Beach on arrival day then carry round the shops on departure day. Would have cancelled when I got there but couldn't because booked with Expedia.Different cancellation policy than booking direct. We did have a good night sleep & the rooms were clean. We only live an hour away on the train, I booked it as a treat for my Grand daughter so we could have a shopping day before we watched the Wizard of Oz on the Pier in the afternoon. Having to carry our bags round took all pleasure from the day. It is an experience never to be repeated but one we will never forget.