Arrived at the Metropole Hotel in Blackpool 1st August 2021. No parking for disabled guests, told £5.00 to use their car park (that was full) Arrogant ignorant receptionist never even gave us a greeting. Room was appalling, bed had black hairs on sheets, toilet seat was hanging off. Flies and blue bottles on the window ledge. Dust and dirt on furniture, receipts and copper change in drawers and on side of window from previous guests. No spoon for making tea and coffee, had to stir with tooth brush head. £47.00 a night for this room, it was really not worth that at all. Tatty 1970s furniture in the room and smelt damp and musty at the back of the hotel. Really not worth the money and service from staff was not up to standard at all.