Only troubling experience was at check in they oversold the type of room we booked and changed us to a style I didn't want. I informed the lead agent I am the GM of a Best Western and asked for a courtesy upgrade to a different style of room as a comp and the desk agent talked to me with the most uncaring attitude and demeanor that we worked in the same industry and didn't even acknowledge my request. When I asked again he said you will get the room I'm putting you in. If my lead agent at my hotel ever talked to a guest in that tone I would write them up on the spot. And the fact he didn't care I work in the industry technically as his superior was appalling. For that reason alone I will never recommend or stay at this hotel again, not with choices 20 ft away. Other than that the rooms are immaculate, maid service is amazing and hotel is clean with great amenities.
My friend and I had an amazing time at our Ridge, King room, resort. It was warm, cozy, and had a microwave and fridge to accommodate our food and hunger attacks. Bathroom was great for bubble baths. Hotel is a bit far from the other townly things, but the view was great!
lisa from San Francisco
Six miles from Lake Tahoe, this resort offers dramatic views from its perch on a ridge, looking down on Nevada's sprawling …More
this hotel is awesome.....clean, close to casinos and skiing... and very comfortable. we love having the kitchen in our studio so that we can make breakfast and other meals instead of always eating out.
This South Lake Tahoe resort is 30 yards from the Heavenly Valley gondola and 300 yards from Nevada casinos; ground-floor …More
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