Suite, 2 Double Beds, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Quality Inn & Suites near Lake Oconee

2.5 out of 5
Quality Inn & Suites near Lake Oconee
2252 S. Main Street, Greensboro, GA

Reviews

7.2

Good

Rating 10 - Excellent. 76 out of 280 reviews" "
Rating 8 - Good. 92 out of 280 reviews" "
Rating 6 - Okay. 60 out of 280 reviews" "
Rating 4 - Poor. 26 out of 280 reviews" "
Rating 2 - Terrible. 26 out of 280 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rochelle Assistant General Manager on 17 Apr 2024
Good morning Roger,Thank you for taking the time out to give us feedback on your recent stay. Your feedback is important to us and I will share with my staff. We look forward to serving you in the future

10/10 Excellent

Remington

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy check in very clean
Stayed 1 night in Apr 2024
Response from Rochelle Assistant General Manager on 17 Apr 2024
Good morning Remington,Thank you for taking the time out to give us feedback on your recent stay. Your feedback is important to us and I will share with my staff. We look forward to serving you in the future

10/10 Excellent

JWilbur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 20 Mar 2024
Thank you for taking the time out to do a review on your recent stay. Your feedback will be shared with our staff so we may continue to strive for excellence. We hope to serve you in the future.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 20 Mar 2024
Thank you for taking the time out to do a review on your recent stay. Your feedback will be shared with our staff so we may continue to strive for excellence. We hope to serve you in the future.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly service
Stayed 1 night in Mar 2024
Response from Assistant Manager on 12 Mar 2024
Thank you for taking the time out to give us a feedback concerning your stay. I will share your feedback with my staff so we can continue to strive for excellence. We hope to service you in the future.

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 2 nights in Feb 2024
Response from Assistant Mgr. on 20 Feb 2024
Thank you for taking the time out to do our survey about your recent stay. I will share your feedback with my staff so we may continue to strive for excellence. Your feedback is very important to us and we value your feedback. Hope to service you in the future.Front Desk Manager

8/10 Good

Denisse

Stayed 1 night in Jan 2024
Response from Rochelle on 3 Feb 2024
Denisse,Thank you for your review. I will share this with my staff. Hope to service you in the future

8/10 Good

Nicodemus

Everything is going well so far
Stayed 1 night in Jan 2024
Response from Rochelle on 3 Feb 2024
Nicodemus,Thank you for your review. I will share this with my staff. Hope to service you in the future.

6/10 Okay

Nicolas

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Rochelle on 3 Feb 2024
Nicolas,Thank you for your review. I will share this with my staff and we hope to service you in the future.

10/10 Excellent

Roshan da

Stayed 1 night in Jan 2024
Response from Rochelle on 3 Feb 2024
Roshan,Thank you for your review. I will share this with my staff and we hope to service you in the future.

8/10 Good

Doristine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rochelle on 3 Feb 2024
Doristine,Thank you for your review. I will share this with my staff and we hope to service you in the future.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 1 night in Dec 2023
Response from Rochelle on 3 Feb 2024
Thomas,Thank you for your review. I will share this with my staff and we hope to service you in the future.

10/10 Excellent

Shamim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rochelle on 5 Dec 2023
Dear Sandy,Thank you for your review. Your review will be shared with my staff so we can better serve our guest in the future. Look forward to seeing you in the future.RochelleFront Desk Manager

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay excellent breakfast
Stayed 3 nights in Nov 2023
Response from Rochelle on 28 Nov 2023
Dear Lance,Thank you for your feedback. I will share this information with my staff so we can continue to strive for excellence. We look forward to seeing you in the future.RochelleFront Desk Manager

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Oct 2023
Response from Quality Inn & Suites on 26 Oct 2023
Thank You hope to see you again!

10/10 Excellent

Rakesh, Watkinsville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and convenient place.
Stayed 1 night in Oct 2023
Response from Quality Inn & Suites on 26 Oct 2023
Thank You hope to see you again!

8/10 Good

Hope

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and helpful.
Stayed 1 night in Sep 2023
Response from Quality Inn & Suites on 21 Sept 2023
Thank you! for your response,hope you can stay with us in the future.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Quality Inn & Suites on 9 Sept 2023
Thank you for the review hope you choose us for your next stay!

8/10 Good

William

Liked: Staff & service
Decent hotel, maybe slight overpriced
Hotel is dated, in need of a refresh. Room wasn't ready, no biggie they got right on it.
Stayed 1 night in Aug 2023
Response from Quality Inn & Suites on 29 Aug 2023
Thank you for the review,hope you can stay with us again!

10/10 Excellent

Horace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice with no problems and convenient for my travel needs.
Stayed 1 night in Aug 2023
Response from Quality Inn on 22 Aug 2023
Thank you for your review and we hope to see you again!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Quality Inn on 8 Aug 2023
Thank You for the good review. Hope you can stay with us again!!

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel
When we got there the floors, the walls and the bathroom was filthy. I had to clean the tub prior to using it. The sheets had cigarette burns on them and we requested a non-smoking room. Our cards to enter the room were disactivated blamed us that we had the cards too close to our cell phones, but the cards were in the car the whole time, and I had my cell phone with me when we went into the park. Our hotel reservation was for 3 night we left after the first night it was awful. I had to throw away my socks, cause the floor was that dirty, and all the towels has stains on them. Thank God I brought my own. There were people outside the hotel room drinking beer. This place is in Georgia and we left home to Florida. We made the six hour run home because we’re not gonna stay another night there .This is not a place for your family. I would not recommend this place.
Stayed 3 nights in Jun 2023
Response from Hotel Manager on 22 Jun 2023
Dear Elizabeth,Thank you for being our guest.We deeply apologize for the unsatisfactory experience you had during your stay. We take cleanliness and guest satisfaction seriously, and your feedback will be shared with our housekeeping and management teams to ensure improvements are made. We regret any inconvenience caused by the deactivated room cards. Your concerns are important to us, and we appreciate your valuable input.Sincerely,Hotel Manager

6/10 Okay

Raine

Travelled with family and small children
Disliked: Cleanliness
I didnt feel safe here. Several of the other rooms had their doors propped open and the people inside seemed strung out. The floor in the room had a grimy flim on it. I would not put my bare feet on it. Stains on walls and lampshades. makeshift electrical outlets. I truly expected more for price and location. Positive things: Beds were clean and comfy. Good Tv channel selection. Hot water w good water pressure. decent breakfast
Stayed 1 night in Jun 2023
Response from Hotel Manager on 17 Jun 2023
Dear Raine,Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay. We take cleanliness and safety seriously and will address the issues you mentioned with our team. We're glad to hear you found the beds comfortable and enjoyed the TV channels, hot water, and breakfast. We appreciate your input and will strive to improve our overall standards.Sincerely, Hotel Manager

6/10 Okay

Stephen

Liked: Staff & service
Ok for a night or maybe two nights if needed. Not the cleanest hotel, in fact I through my socks away before we left the hotel they were black from walking on the floor in the the room.
Stayed 1 night in Jun 2023
Response from Hotel Manager on 15 Jun 2023
Dear Stephen,We apologize for the cleanliness issues you encountered during your stay. It's disheartening to hear that the hotel did not meet your expectations in terms of cleanliness. We take your feedback seriously, and we will address this matter with our housekeeping team to ensure that our rooms are thoroughly cleaned and maintained. We appreciate you bringing this to our attention, and we apologize for any inconvenience caused. We value your feedback and hope to have the opportunity to provide you with a significantly improved experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Henry

Business traveller
Liked: Staff & service, property conditions & facilities
Overall a good place to stay
Stayed 2 nights in Jun 2023
Response from Hotel Manager on 15 Jun 2023
Dear Henry,Thank you for your feedback. We're glad to hear that you had a generally positive experience during your stay. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

8/10 Good

Saran

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice near lake
Rooms were nice, bed very comfortable.
Stayed 1 night in Jun 2023
Response from Hotel Manager on 12 Jun 2023
Dear Saran,Thank you for your positive feedback! We're delighted to hear that you found our rooms to be nice and our beds comfortable. Providing a comfortable and pleasant stay for our guests is one of our top priorities. We appreciate your kind words and hope to welcome you back for another enjoyable experience in the future.Sincerely, Hotel Manager

8/10 Good

rosemarie, stone mountain

Liked: Cleanliness, staff & service, property conditions & facilities
The room was pleasant but smelled too strong. Too pricey for quality of motel. Driveway full of wholes...our car was hit hard. We were nicely accommodated to lower level. Older people should not go to top without elevator
Stayed 1 night in May 2023
Response from Hotel Manager on 24 May 2023
Dear Rosemarie, Thank you for your feedback. We apologize for any inconvenience caused by the strong smell in the room and the condition of the driveway. We understand your concerns about the pricing and have taken note of your comments. We appreciate your suggestion regarding elevator access for older guests. We will use your feedback to improve our services. Sincerely,Hotel Manager

8/10 Good

Emilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room, nice breakfast. Lobby open after hours, driendly service.
Stayed 1 night in May 2023
Response from Hotel Manager on 13 May 2023
Dear Guest,Thank you for your stay. We truly value the opinions of our guests. Providing our guests with the best possible hospitality and experience has always been our mission! We are happy to read that you had a nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager

2/10 Terrible

Ryan

Stayed 1 night in Apr 2023
Response from Hotel Manager on 24 May 2023
Dear Ryan,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

6/10 Okay

Debra

Business traveller
Liked: Staff & service
Property was nice. I requested a non smoking room however it had been smoked in. I had a 2 day stay but on the end of day 1 my card was inactivated. The hair dryer was broken so it didn’t work. The worst was housekeeping knocked at the door at 8 AM. The room was clean.
Stayed 2 nights in Apr 2023
Response from Hotel Manager on 26 Apr 2023
Dear Debra,Thank you for your review of our property. We are glad to hear that you enjoyed the cleanliness of your room. We apologize for the inconvenience caused due to the non-smoking room and the broken hairdryer. We also apologize for the early morning knock by housekeeping. We take all of our guest feedback seriously and are currently addressing the matters you brought up. We hope you will be able to give us another chance in the future. Thank you again for your review.Sincerely, Hotel Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service
Property was clean and quiet.
Stayed 1 night in Apr 2023
Response from Hotel Manager on 14 Apr 2023
Dear John,Thank you for taking the time to leave a review about your stay. We are delighted to hear that you enjoyed the clean and quiet environment of the property. We strive to provide the best possible experience for our guests and appreciate your feedback. We hope to have the opportunity to welcome you back soon.Sincerely, Hotel Manager

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Thanks
Stayed 2 nights in Apr 2023
Response from Hotel Manager on 8 Apr 2023
Dear Carlos,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to read you loved and enjoyed the service provided by our staff. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. I will share your wonderful comments with them as I know it will encourage them to hear that a guest has noticed their efforts. We appreciated the opportunity to host you and look forward to your return. Sincerely, Hotel Manager

2/10 Terrible

Andrew

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Apr 2023
Response from Hotel Manager on 8 Apr 2023
Dear Andrew,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 2 nights in Apr 2023
Response from Staff of Quality Inn on 6 Apr 2023
Thank you for staying with us and thank you for your valuable feedback

8/10 Good

Rick Prewitt

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023
Response from Hotel Manager on 8 Apr 2023
Dear Rick,Above all, let me say thank you. We sincerely value your kind feedback because we try our best with every guest. I'm glad we were the right hotel for you during your recent stay and that so many aspects of your stay pleased you. We enjoy serving guests and hope you will return frequently in the coming months and years. Sincerely, Hotel Manager

6/10 Okay

Jill, GRAND RAPIDS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and very friendly.
Response from Staff of Quality Inn on 6 Apr 2023
Thank you for your kind words and thank you for staying with us!

10/10 Excellent

michael w

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Apr 2023
Response from Staff of Quality Inn on 6 Apr 2023
Thank you for staying with us and thank you for leaving valuable feedback

8/10 Good

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came from Florida and drove through the night, we got there SUPER early, before our normal check in, we asked what the odds of our room being available now and they had another room for the same price open that we were able to get in immediately and go right to sleep. It was super helpful and we appreciated it.
Stayed 2 nights in Mar 2023
Response from Hotel Manager on 29 Mar 2023
Dear Tori,Thank you so much for your positive review and for taking the time to write about your experience with us. We are delighted to hear that we were able to accommodate your early arrival, and that you were able to rest and get the most out of your stay with us. We strive to provide the best service possible and it is great to hear that we achieved this for you. We hope to see you again soon!Sincerely, Hotel Manager

2/10 Terrible

TJ, SAVANNAH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Manager on 18 Apr 2023
Dear Guest,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. Please visit us again. Sincerely, Hotel Manager

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than a smell of cigarette smoke in the bathroom the room seemed clean. Regular coffee pods would be nice instead if just decaf.
Stayed 1 night in Mar 2023
Response from Hotel Manager on 29 Mar 2023
Dear Lori,Thank you for taking the time to provide your feedback about your stay. We apologize for the smell of cigarette smoke in the bathroom and we will be sure to address this with our housekeeping team. We also appreciate your suggestion regarding providing regular coffee pods and we will certainly look into this for future guests. We hope you will consider staying with us again in the future.Sincerely, Hotel Manager

10/10 Excellent

David

Stayed 1 night in Mar 2023
Response from Hotel Manager on 8 Apr 2023
Dear David,Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

4/10 Poor

CAMERA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Hotel Manager on 17 Mar 2023
Dear CAMERA,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Shakita

Stayed 1 night in Feb 2023
Response from Chris on 10 Feb 2023
Thank you for your recent stay with us and thank you for leaving your review on this site. We are pleased you enjoy your stay

8/10 Good

lewis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice folks and clean rooms.
Stayed 2 nights in Jan 2023
Response from Hotel Manager on 1 Feb 2023
Dear lewis,Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jan 2023
Response from Hotel Manager on 17 Jan 2023
Dear Jo,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Norma

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Hotel Manager on 1 Dec 2022
Dear Norma,Thank you so much for sharing your recent stay with us. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Hotel Manager on 1 Dec 2022
Dear Guest, Above all, let me say thank you. We sincerely value your kind feedback because we try our best with every guest. I'm glad we were the right hotel for you during your recent stay and that so many aspects of your stay pleased you. We enjoy serving guests and hope you will return frequently in the coming months and years. Sincerely, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Nov 2022
Response from Hotel Manager on 26 Nov 2022
Dear Guest,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager