Two double ns | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Reviews of Hampton Inn Madison

2.5 out of 5
Hampton Inn Madison
2012 Eatonton Rd, Madison, GA

Reviews

8.0

Very good

Rating 10 - Excellent. 173 out of 388 reviews" "
Rating 8 - Good. 105 out of 388 reviews" "
Rating 6 - Okay. 53 out of 388 reviews" "
Rating 4 - Poor. 33 out of 388 reviews" "
Rating 2 - Terrible. 24 out of 388 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated
Stayed 1 night in Mar 2024

10/10 Excellent

jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for travelling
Stayed 1 night in Feb 2024

6/10 Okay

Ben

Stayed 1 night in Feb 2024

8/10 Good

April

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed with our 7 pound dog for one night. The advertised pet fee is $50, we were charged $75 (we told them that the website information was inaccurate). A couple of minor things in our room were broken but it wasnt enough of an inconvenience to move since we were just there for about 14 hours. The gym is horrible. There is a mold or mildew issue that's heavily noticeable by smell, the last thing you want to be breathing in. Plus there are two machines and a couple of weights and that is all. They either need to just close the "gym" or do a rehaul. The staff was extremely friendly, and it seems like they are doing their best. Breakfast was an A .
Stayed 1 night in Jan 2024

10/10 Excellent

LUIS

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and effective.
Stayed 3 nights in Dec 2023

10/10 Excellent

Edmond

Travelled with partner
Liked: Amenities
Great night sleep- very comfortable bed, room temp perfect, nice staff
Stayed 1 night in Dec 2023

8/10 Good

MAUREEN, Highland Park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and location were great. Would definitely stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay. Every staff member was super polite, nice, and kind.
Stayed 2 nights in Dec 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk woman Very considerate Breakfast was very good with lots of choices. Staff extremely nice
Stayed 1 night in Nov 2023

10/10 Excellent

DeAnn

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Clean, Comfortable and Affordable
We travel back and forth from SWFL to NC and always stay overnight on the way up. Hampton Inn Madison is by far one of the nicest we've stayed at. Friendly, clean, comfortable and affordable.
Stayed 1 night in Nov 2023

2/10 Terrible

TEDDY

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived at 12:30 am and was told a room went out of service and they had to give our room to someone else. We had nowhere to stay and had to drive 4 hours home. Will never book this hotel again
Stayed 1 night in Nov 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Thomas

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Anita

Travelled with family
Property was good. Did not get the room I had made the reservation for.
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2023

4/10 Poor

Lucinda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No phone in room. No extra blanket. Loud A/C unit. Loud guests in pool in middle of the night. No shelves in mini-fridge.
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ok for a Hampton inn, a little run down
Stayed 1 night in Sep 2023

6/10 Okay

Mitchell

Travelled with family
Liked: Staff & service, amenities
I called ahead to inform the hotel we would need a late check in and they said we will have you ready for express check in. When we arrived at the hotel at 1am, they immediately handed us the key to the room. We were in our room right away, however, when we opened the door to the room, we were all taken away by the smell(terrible old dusty, dingy, body odor type smell)..we were all so tired, we just turned the air down some, showered and went to bed...the next morning the smell was still pretty rough, so we informed the staff and they found us another room. It was much better. The staff is the only thing I can say that made our stay enjoyable. They were very friendly and professional. However, The hotel needs to be completely renovated. The rooms are decent(other than the 1 that smelled), but the hallways leading to the rooms show signs of age. Until they renovate, I would not recommend staying there.
Stayed 2 nights in Sep 2023

8/10 Good

Marion

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Stacey

Stayed 2 nights in Sep 2023

8/10 Good

Harvey

Stayed 2 nights in Sep 2023

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent we will be back in the future
Stayed 1 night in Aug 2023

6/10 Okay

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient to hwy and restaraunts
Stayed 1 night in Aug 2023

10/10 Excellent

Kawone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee at the front desk was very helpful and courteous.
Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lucinda S

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Aug 2023

10/10 Excellent

Micahla

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the Staff was amazing and so kind! Especially the lovely lady serving Breakfast! Their Breakfast was so good!
Stayed 1 night in Jun 2023

10/10 Excellent

Gregory

Stayed 1 night in Jul 2023

10/10 Excellent

Kendall

Stayed 1 night in Jul 2023

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Bobbye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Workers nice. Room clean
Stayed 3 nights in Jul 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2023

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally helpful and friendly. Dee, the desk manager and the young man managing the breakfast stations both went out of their way to meet our needs. Everything, the room, the lobby, the pool were very clean. There are a number of negative reviews on line about this property, so our expectations were low. After having stayed there, I do not understand those reviews. We give them very high marks and would stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second stay and very happy with the hotel. Clean and comfortable. Great tasting coffee 24/7. Breakfast is excellent. Will stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service and excellent breakfast. Bed was a bit hard but it was a good rest.
Stayed 1 night in Jun 2023

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vincent Ciampa
We were given a lot of help as we were having my wife in a wheelchair,That was very good for us !
Stayed 1 night in Jun 2023

8/10 Good

carla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff seemed annoyed to help you, but otherwise it was fine. Was newer/renovated, so much cleaner looking than other places. hallways smelled a little of smoke and marijuana but at least our room didnt.
Stayed 1 night in Jun 2023

10/10 Excellent

Suzanne

Stayed 1 night in May 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was clean, comfortable, and convenient to both downtown Madison and the Interstate. Check in was great. The clerk was very friendly and helpful, and the process was quick and smooth. Front desk was staffed every time we passed by. Would stay again, and recommend.
Stayed 1 night in May 2023

10/10 Excellent

Casey

Stayed 1 night in Apr 2023

4/10 Poor

Staci

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff here were all very friendly and helpful. I think I’d give them all 5 stars, and I believe they do a great job despite the lack of resources they are given by the owner. The entire property last the front desk reception dining areas are dilapidated and worn down. We booked a King and got a room with 2 double beds which I thought would haven proven more beneficial when I found so many hairs between the sheets. It was late, I was tired and looked in the other bed in it was worse. I was told a cleaning member quit during the rounds that day - I was given clean sheets and I changed the linens. At least the mattresses were clean. Grubby hallways Grubby bathrooms Grubby gross air conditioning vents Poorly repaired ceilings, caulking Just Grubby and overdue for a renovation For $200 /night in a friendly yet po dunk town, it was disappointing.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay for Us
We stayed here for two nights as part of our trip to the Augusta National Women’s Amateur. It was 1:20 travel time to Augusta. The staff were all very friendly. The room was comfortable, clean and quiet. We will probably stay here again if we are lucky enough to get Masters tickets.
Stayed 2 nights in Mar 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The woman who checked me in could not have been more friendly and pleasant. - showed concern for my enjoyment
Stayed 1 night in Mar 2023

8/10 Good

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

John, Wasaga Beach

Travelled with partner
Liked: Staff & service
The location was good for our family function. The staff were very friendly and helpful. What we didn't like were the big transports around this hotel. They didn't care about small vehicles and there need to get to the facility.
Stayed 2 nights in Mar 2023

8/10 Good

GLORIA

Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023