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Hotel is very well maintained with an attractive design / layout inside & out, inviting lobby with high ceilings & breakfast area. Clean & organized. Friendly front desk staff. Looking forward to our next stay!
After checking in, found our room not to have been cleaned from the previous booking. Breakfast left something to be desired, but at least waffles were an option
Elizabeth
Stayed 2 nights in Dec 2023
4/10 Poor
Andrew
10 Dec 2023
Disliked: Amenities
Well it was nice that the location was good. I was not happy that when I arrived my room was still dirty. So I had to wait for it to be cleaned. I really think that it was not cleaned really well. I don’t think I will stay there again.
Hotel Staff was very friendly and helpful. We stayed in the Suite with a king size bed, queen size bed, a futon, and a hot tub. We didn’t get to use the hot tub, but the shower had amazing water pressure and was really warm. Room was very large. Obviously a little bit of an older hotel, but overall very clean.
This place needs a major renovation!!! Dirty walls that aren’t cleaned and need painting; dust on the lampshades and crude on the furniture by the bed; telephone the dirtiest thing i’ve ever seen!!Bathroom tub fixtures are all rusted out and the sink area has splashes of toothpaste (?) or whatever on the walls; the coffee area in the room has coffee splashed all over the wall also.
no breakfast as stated on line!
DIRTY! Looked like it had been updated but needed badly cleaned! Our sheets were wrinkly and looked unwashed. Could see black handprints on the bed covers under the sheets. Looked like a shoe print on the top sheet along with dust/dirt/hair on them. Top covers had dirt and hair and also looked unwashed. Walls needed wiped down. Hairs on the floor. Air Conditioner reeked of mildew. Only good thing was there were no bugs and the mattress was nice and soft.
My room was dirty and smelled like smoke. Floor was extremely dirty and full of food crumbs.
Could not close bathroom door because it came in contact with toilet.
Entire hotel was overall dirty and rundown.
Very unclean. Not vacuumed dirty walls, smoke detector hanging by wires. Wrong size beds with bed bug bags with the telltale brown spots
Ann
Stayed 2 nights in Sep 2023
6/10 Okay
Sandra
Travelled with partner
16 Sept 2023
Convenient location. Staff was friendly. Our room was updated for the most part. The floor was definitely dirty. The trim was falling off. But for the money we paid for the single night, it was fine.
Sandra
Stayed 1 night in Sep 2023
6/10 Okay
Diane
Travelled with family
2 Sept 2023
Liked: Staff & service
Disliked: Cleanliness, room comfort
Dirty
The staff was friendly. They were doing some renovations so halls were full of furniture etc, but no big deal. However, the furniture was stained, my towel was stained, the carpet had a stain that didn't look as though anyone had tried to remove it. Shower curtain had a line of mold. Day one breakfast was not out more than an hour after it should have been. Day 2 was pathetic. Waffles, fruit and saltines.
Rooms are very clean and updated. Pool area is small but nice. The doors to the building could be cleaned very dirty. Very friendly and courteous staff. Small continental breakfast but good. Price was good.
Upon entrance into the room, it smelled terrible. Small sofa and desk chairs were stained. There were no other accommodations available, so we stayed. The bed was extremely uncomfortable and both myself and spouse did not sleep well. We could hear people/kids running up and down the hall most of the night. It sounded as if the people above us were jumping off the furniture and we thought they might come through the ceiling, they were so loud. We both woke up with terrible backaches, due to the bed. The continental breakfast was a joke and consisted of a banana and/or a box of dry cereal. Coffee was weak.
The staff was great. They made sure to meet every need we had. We had a busy weekend with our son racing and they were extremely accommodating to our needs from bringing us fresh towels daily to cleaning our room every day
Ceiling was peeling, plastic bag over smoke alarm, bathroom was dirty (not swept behind the door, dirty towels hanging behind the door), stairs had dirt and dried mud going to 2nd floor, extremely limited breakfast, etc. Didn't feel comfortable, we didn't even want to take our shoes off. Staff was ok.
Property is ok. Seem to have a lot of permanent guests
Tiffany
Stayed 2 nights in Mar 2023
6/10 Okay
Jill
Travelled with partner
5 Mar 2023
Liked: Staff & service
They had nothing on the site about the poool being closed and being redone. Which made the hotel smell strong of gasoline for the paint for the pool. The service was great, just a bummer about the pool
My stay was very nice. Very clean/up to date business. Room was comfortable.There was a dirty towel hanging from shower head ( no big deal ). The bed mattress was rather hard for my liking. But with that said I do understand that l understand there hotel matters ( they get them in bulk ).
Again over all very nice hotel to stay at
The front desk people were extremely kind! Everything was very neat and tidy! The only draw-back was the shower looked like it hadn’t been cleaned for some time. The fabric shower curtain was red from mildew and the whole shower needed a good scrub. I hate to say but when the shower looks that way, a customer questions how clean the room actually is. We did sleep very well and the room was nice and quiet. We chose not to use the shower.
Peggy
Stayed 1 night in Oct 2022
Response from Senri on 13 Oct 2022
Thank you for your response, we will look into the issues you brought up. We hope you choose to stay with us again so we can give you superior service.
The bathroom was the size of a small closet. The toilet was right inside. You had to shut the door before you could sit down. The bathroom ceiling was peeling.
The room smelled of strong mold, the bed had a big dip it , the pillows where very cheap and breakfast was served in brown paper page of something you would get from a vending machine. This place should be taken off your site , it’s the worst place I have ever stayed and they charge way too much for the molded cheap hotel .. my kids could not even stay in the room so they went somewhere else!!!!! Do not stay here !!!
Dawn
Stayed 1 night in Jul 2022
Response from SAM on 2 Sept 2022
We are extremely sorry. Our team would like to apologize not meeting your expectation. We will take care of the issues. sincerel
4/10 Poor
Amanda
Travelled with family
26 Jun 2022
Room was clean, and mostly comfortable. There weren’t linens for the sofa bed, but they were brought up very promptly. We did not have any housekeeping
Amanda
Stayed 2 nights in Jun 2022
Response from Senri, Front Desk on 28 Jun 2022
We apologize for the linens not being on the sofa bed. We hope that you stay with us again so we can give you superior service.