I recently spent 9 nights at this lovely hotel and was absolutely thrilled with the decision to do so. The room was smaller, which wasn't a huge deal given that it was really just to sleep and shower in with maybe some down time in between. When I arrived, I was promptly greeted and given the key to my room, as well as advised of where it was located. My fiance handled most of the discussion as I do not speak Italian and did not expect the staff to speak English. On the second day, however, I was very surprised by the fact that most of the staff speaks at least conversational English as well, and is very happy to help you either find things in the area, or ensure that you have everything that you need to enjoy your stay. Housekeeping was very courteous, and would call to check before stopping by if you were in the room still. The bed was very comfortable, as were the linens and towels that were provided by the hotel. Their breakfast selection was stellar and utilized the gorgeous dining area of the attached restaurant. I rarely find a hotel that I would absolutely recommend, without question, to another traveler, but this is absolutely one of them. The stay was relaxing and enjoyable, and the view from the room was perfect for seeing the sunrise over the lake. I truly hope to stay here again in the future!