Bar (on property)

Reviews of Hotel Elena

1 out of 5
Hotel Elena
Piazza Cadorna 15, Stresa, VB

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 132 reviews" "
Rating 8 - Good. 50 out of 132 reviews" "
Rating 6 - Okay. 15 out of 132 reviews" "
Rating 4 - Poor. 2 out of 132 reviews" "
Rating 2 - Terrible. 1 out of 132 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice character (both the room and public areas). Good buffet breakfast
Stayed 2 nights in Sep 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the main city square, a few min from the lake.
Stayed 1 night in Aug 2023

10/10 Excellent

VidA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was very good Laura, the lady at the front desk was nice and helpful and arranged for my shuttle to Airport. Location of the hotel is very good.
Stayed 4 nights in Jul 2023

10/10 Excellent

Yoko

Stayed 1 night in Jun 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay in stresa
Good location on one of the towns small squares with short walk to the lake.The owners are very friendly and helpful ,and the hotel had all the amenities we required.
Stayed 3 nights in May 2023

10/10 Excellent

frank

Stayed 2 nights in Oct 2022

10/10 Excellent

Karin

Stayed 1 night in Jul 2022

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
reat location, but dated and noisy
Great location, friendly staff. Basic room, very hard mattress and pillows were not comfortable. Right next the the central pizza so very noisy until late at night.
Stayed 1 night in Jul 2020

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Booked for bank holiday weekend, Friday to Monday, with my two grown up children, in a family room. We have visited Stresa for about 15yrs, and have in the past stayed in the luxury hotels along the lakefront, and apartments, but I can honestly say we loved this little hotel! It felt warm, friendly, and is right in the central square. The staff and owners are so friendly and helpful. We had a completely relaxed and happy break, and we will definitely return to this little gem.
Balcony overlooked Piazza Cadorna
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is fantastic and breakfast is good. Excellent location. Room in back of hotel is nice and quiet. No a/c. Our room had private bath room but some of the other rooms don't.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and friendliness of this hotel was perfect.
Stayed 1 night in Jun 2019

10/10 Excellent

Sara, Brussels, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, cute, charming hotel with really nice staff. Simple but good breakfast. Convenient, central location. Free parking. Nice balcony/view. Small refrigerator. Café/bar on premesis. We stayed three nights and enjoyed it very much. We will come back, thank you!
Stayed 3 nights in Oct 2018

10/10 Excellent

Lois, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utterly charming
Lovely hotel, charming place, warm and friendly staff, perfect position in Stresa.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay-hope to return some time soon
Stayed 2 nights in Jul 2018

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a family room with a fantastic balcony over looking the square.

10/10 Excellent

John D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable time in Stresa!
We loved it!!

6/10 Okay

Lou

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Average
Beds were hard and old. Very noisy during the day Hostess was kind enough to pack a breakfast bag for us, as we had a very early flight
Stayed 1 night in Oct 2017

8/10 Good

Charles

Liked: Cleanliness
Value hotel in a great location!
Rated a one star hotel, I would give it a 2 plus. It is a value deal for the price.
Stayed 1 night in Sep 2017

8/10 Good

Brian, Brisbane Australia

Liked: Cleanliness, staff & service, room comfort
Great location and breakfast
Overall very good. Small room but clean and quite comfortable. Shower is poor however. Staff were pleasant. I would be happy to stay again if shower could be imptoved.
Stayed 3 nights in Aug 2017

8/10 Good

Theresa, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel right in the centre
This is a little local hotel right in the centre of the main square. Great place for people watching! The rooms are above a little bar. It's very traditional and not at all modern but adds to its charm. We were in a family room that had one double and two single beds. There is a fan but no air conditioning so the room can become quite warm during hot weather. The local church bells chime at 8 am and play about 3 verses of Ave Maria so works well as an alarm clock!! Breakfast is yogurt, fruit, pastries, cold meats etc and great coffee. Would most definitely recommend this place. Room are cleaned on a daily basis. You can't get much more central.
Stayed 3 nights in Aug 2017

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot
A small place in a great area. Very basic hotel with character. We had a larger room with 3 beds which gave us plenty of space for suitcases, with a balcony overlooking the square. It was close to everything. laura the owner was very helpful and went over and above. Was a lovely stay :)
Stayed 4 nights in Jun 2017

8/10 Good

John, Nottingham uk

Liked: Cleanliness, staff & service, room comfort
Right in the centre of town
The hotel is located right on the square in the centre of Stresa, the staff looked after us and told us the best place to park breakfast was okay all told a nice friendly place to stay.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Basic hotel right on central square o f the town . Nice hosts and a good breakfast . .

8/10 Good

througheurope, OR

Liked: Cleanliness, staff & service, room comfort
Nice hotel in center
Small hotel centrally located at a main Plaza. Walking distance to everywhere. Good breakfast. Receptionist speaks English. No A/C, ceiling fan. All together cute place

10/10 Excellent

Keith, stevenage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a welcome return
a welcome return

6/10 Okay

joe, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cute but on a loud square
Hotel is cute, well cared for if a bit dated; tasty breakfast. Customers loud talking/shouting and music at Bar Elena-opposite the hotel--made peaceful sleep challenging. skip this place if you are a light sleeper or value your rest.

10/10 Excellent

ZAFRIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel in the hart of the city. Was very nice stay . Be awarefor car parking nearby the hotel, need to walk for 100 meter

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect One Star Hotel
The Elena is an unpretentious hotel supplying an excellent place to rest. The Elena is scrupulously clean and peacefully quiet with an attentively understated, outstanding level of service. Thus the Elena fulfilled precisely what I was looking for in a hotel at an attractive price. I am not well versed in the hotel star rating system (I am constantly shocked at the poor performance of most five stars that nightly charge for a single night what costs a week at the Elena). I am a light sleeper so quiet comfort are valued above all. For me, the Elena earns five stars. The room is very basic - the beds were firm as is my preference, had a nice balcony facing away from the Piazza (quiet residential), ample closet storage. The internet performed well and consistently. The shower/toilet is compact but performed well. The breakfast included great coffee and fresh bakery goods, yogurt and fruit and juice. There is no concierge lurking in an oversized lobby, no pool or work out gym. If you need these, the Elena is not for you. Here the proprietor is quietly efficient in all the billing, local points and recommendations personalized for you should you need them - totally unobtrusive. Yet if you need to leave before dawn, she was there to offer me my regular doppio espresso and the morning's fresh, warm brioche to prepare me for my day. The Elena is well located on a major pedestrian only Piazza Generale Luigi Cadorna. I stayed a week and the consistency fulfilled my expectations.

10/10 Excellent

peter, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very happy stay
Very friendly welcome, situated right in the heart of Stresa, helpful friendly staff, very clean, our room a bit dated but served it purpose. Quiet at night despite overlooking the main square. Good basic breakfast, juice,rolls,cheese & meat,fruit, yogurt etc. Would I return? Love too!!!!

10/10 Excellent

Paul F, N.Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Stresa
This small hotel is in a great location in the centre of Stresa. On arrival the staff were friendly and helpful and were lovely throughout my stay. The hotel is simple and basic but has everything you need for a short stay at a good price. The room was cleaned daily and whilst small was very comfortable. It had a small balcony with a view of the hills and was quiet. The bathroom was clean and modern and had a good powerful shower. The room had a safe, fridge and ceiling fan. TV was only Italian channels. The bed was comfortable and I slept very well. Breakfast was simple but adequate with good coffee. The hotel also has a public bar. There were no mosquitoes!
Rear view from balcony

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I've stayed there for 4 nights. very good location, at a piazza but relatively quiet, and close to the lake. Good breakfast. Comfortable bed.

6/10 Okay

Sasha, New York, NY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Great location, low cost, but poor conditions.
The place is located at the center of Stresa. 3 min walk to bus station, 15 min walk to train station, 5 minutes from the lake and the boats. It is surrounded by restaurants and night life. it's also very reasonably priced. The problem is there is no AC !!! So when it's 35C outside its very hot in the room. The other problem is the noise. To keep room cooler you have to keep windows and balcony door open at all times. The outside notice subside 1-2am and AM noise starts at 7 am. If you go to bed late you can't sleep in the morning and if you go bed 11-12 and can't sleep until 1-2am. Hotel breakfast is not bad.

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, room comfort
Stresa gem
This hotel is in the perfect position right in the centre of town on a lovely square. The decor is fairly old however everything was clean and working. Our room was on the top floor with balcony overlooking the square. Only issue was the heat with no air con at night! Other than that perfect

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ho, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, great service and location
The manager was great - efficient, helpful, knew what guests needed,let me have breakfast on my balcony Room was clean and had everything and a great sunny balcony with good views of the mountains and rooftops. Great central location. One suggestion: tea & coffeemaking facilities in the room? Enjoyed my stay.

8/10 Good

Susan, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, delightful staff
We stayed only one night, but look forward to returning when we can spend more time! The Elena hotel is on a charming square, only a block from the waterfront. Our balcony overlooked the square, and our triple room was quite adequate. It's simple and older, but very clean and comfortable. And the lady at the front desk if wonderful. Very patient and considerate, helpful and pleasant. We had to leave very early in the morning, and she helped us settle our bill the night before and met us at the front door at 5:45 a.m. to help us get out and to our car, smiling despite the unreasonable hour! There a nice little bar and tea room on the ground floor, in addition to the check-in.

10/10 Excellent

anouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
We were made really welcome, and all the staff were unfailingly pleasant and cheerful. The location was ideal, being very central - rooms at the back of the hotel had a lovely view and were very quiet. Highly recommended!

8/10 Good

donna, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Nice small hotel on main square with lots of restaurants. Nice balcony small room small modern bathroom . Very helpful owner good breakfast. Bit noisy at night but its a happy noise of people enjoying dinner. Quiet after 12

10/10 Excellent

Osprey, Swansea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
A lovely small hotel in a lively square in Stresa, close to all amenities. A little gem.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint little hotel
Spent our first 2 nights in Italy at the Hotel Elena. It was exactly what I thought Italy would be like. The staff was friendly and helpful, the room was clean and adequate. Like others have stated, I am not sure why it is only a one star hotel. It is nothing fancy, but we loved it. The breakfast was wonderful. We had a great view from our balcony and the location is convenient to everything in Stresa. My only complaint was the bed. Not the most comfortable, but it was like every other bed that we stayed in in Italy.

10/10 Excellent

John A, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Good Hotel and Wonderful Food
Very enjoyable stay in great value for money hotel. Very pleasant staff who were attentive without being overbearing. Wonderful breakfast. Would definitely stay again.

10/10 Excellent

susan harmer brown, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
The hotel is very well posistioned in the heart of Stresa, easy distance from the ferry terminal. Our room was large with a balcony overlooking the square, but this was a family room so cant say about the size of other rooms. Clean, lovely breakfast and delicious pastries.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with good position
The Elena is situated in the centre of town allowing easy access to ferries, train station, many eating place, shops and activities. The staff were friendly and helpful, and breakfast was plentiful and varied. Our room was spacious with room for cases. We thoroughly enjoyed our stay.

8/10 Good

Jen, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value, great location, clean

10/10 Excellent

Phil, canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and central
This one star hotel charges three star prices and gives four star value. It is right on the square and we had a small balcony overlooking it with a table and chairs. Spacious room, nice bathroom and really homely breakfast area for the continental breakfast. Beautiful decor, the owner obviously takes great pride in it. Rooms may not be air conditioned, although the bar and breakfast area is. We stayed in October and the central heating was great.

6/10 Okay

Paula B, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything just right except the bed
The room was very nice, clean, and cheerful with a lovely tiny balcony. The bathroom was spotless. The towels were almost like linen dish towels rather than terrycloth, but they were absorbent enough. Breakfast was included and there was a fairly good assortment of meat, cheese, yogurt, juice,and rolls. Coffee was good. We liked the location on the main square. We visited in the fall and the temperature of the room was comfortable. (There was a ceiling fan, but I don't know if air conditioning is needed in the summer. ) In fact, our only complaint was the quality of the mattress. If you are the sort of person who can easily fall asleep on the floor, you will like the bed; otherwise, you will have difficulty sleeping...the mattress is beyond firm...more like hard as a board, and neither of us slept well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very clean and comfortable, location central. Breakfast good. Great staff