Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by RT from Orlando, FL

Beautiful view!

Posted 30-May-2014 on Hotels.com
We stayed for 2 nights in one of their amazing lake view room - definitely worth the extra money for the upgraded room!
4 out of 5
Recommended
for Getaway With Friends
by 2characterz from Canada

Nice hotel right on Lake Lucerne

Posted 06-May-2014 on Hotels.com
Overall I was very happy with our stay here, starting with the service at check in. The staff member at reception showed us where we were on a map of Lucerne and the sights we might want to take in, including how to get there. The room was comfortable, not huge and the bathroom was a bit tight, but everything was clean and there was a nice view out to Lake Lucerne. The area is nice and quiet, not in central Lucerne, but a quick 5-10 minute bus ride away. Or you could have a picturesque walk around the edge of the lake to downtown in 30-45 minutes. We also rented bikes at the hotel for very reasonable rates and biked around for a few hours.
5 out of 5
Recommended
by Jen from Colorado

Great place

Posted 12-Apr-2014 on Hotels.com
Clean, modern, great service, easy access to the downtown and good food. I would stay again!
5 out of 5
Recommended
for Business Travellers
by Cindy from San Diego, CA

Loved it

Posted 16-Mar-2014 on Hotels.com
Loved this hotel. Right on the bus route, beautiful view and very nice staff. I would stay here again!
5 out of 5
Recommended
for Everyone
by Evie from Sydney, Aus

Amazing hotel with exceptional staff!

Posted 14-Jan-2014
We arrived at hotel Seeburg and were greeted with a room upgrade - a room with a lake view! From the start to the finish of our hotel stay we were continually surprised with how wonderful and helpful the hotel staff were. They always went out of their way to help with whatever questions we had. The restaurant was amazing as well Transport into town was not a problem as the bus stop was right out the front and a bus came every 15 minutes. It only took about 5 minutes on the bus to get into town. Overall, a marvelous experience and we will definitley stay here again when we return to Lucerne!
4 out of 5
Recommended
by Mel from Sydney Australia

Great view but objects in our way!

Posted 10-Jan-2014 on Hotels.com
Arrived at hotel pleasantly surprised - interior looks great and hotel feels nice. Corridors are a bit dated but nicely looked after, same goes for the room. View across the lake and the alps is breathtaking - it was exactly what I was hoping from the pictures and reviews, although was a bit disappointed our room (on far left side) was obstructed by the street lamp which was right in the centre of our alps view! Not much you can do about that though, but didn't help there was also a small Xmas tree decoration affixed to the centre of our balcony as well so there were two ugly things right in the middle of our stunning view. Hotel is on a relatively busy street and is unfortunately not on the water side, so you have traffic in front of the view. The restaurant was lovely to sit at although have to say the 4-course menu we chose was incredibly strange & really not that great ( mushroom consommé was particularly bland) - especially given it was so expensive! Cost us over 200 CHF incl. 2x glasses of wine each (2 ppl) (AU$380 or abouts). That's the same price as dining at Sydney's top restaurant at the Opera House (Guillaume at Benelong)! The food absolutely does not compare. I know living in Switzerland is incredibly expensive though so maybe this is the norm for 'okay' dining and if you really want a good quality experience you need to pay more? Our experience was still nice though and was great being able to dine at the hotel without going anywhere. The Xmas lights were very pretty. Breakfast was lovely, although again bit of a shame to see so many things in the way of the view (Xmas decor, shades, road, curtains, etc). Maybe it's better when it's warmer & you can make use of the outdoor seating. Food had a good selection although not the egg things were a bit weird & didn't taste very nice - a traditional scramble works better I think! Bus to the centre of town was efficient, fast and fantastic. Australia really needs to learn some pointers from the Swiss as their transport system is brilliant! We should swap coffee-making skills for transport system skills ;)
3 out of 5
Recommended
by Nicole Smith

This traveller left a rating score only Posted 16-Dec-2013 on Hotels.com
5 out of 5
Recommended
for Couples
by Capt Mack from NYC

Romantic City, Quiet but lively at the same time

Posted 11-Nov-2013 on Hotels.com
Really nice location with nice rooms and service!
5 out of 5
Recommended
for Everyone
by Pong from California

Lake view room is a must

Posted 01-Nov-2013
Pros: View.
Location: Walking along the lake side is pretty nice.
We stayed in one of the Lake View rooms and it doesn't disappoint. Great view of the lake from the balcony. The room is a bit small with not much closet space. The bath room and the WC are separate which isn't bad. Room is very clean. The people at front desk are very helpful. Location is a bit far from town so it may not be easiest without a car.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 11-Oct-2013 on Hotels.com