GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
We are unable to search for rooms at this time. Please try again in a few minutes.
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
The three floor Grand Hotel National, Lucerne, features 41 guestrooms, all of which are richly decorated with in Fin de Siècle-style, with silk wallpaper, Italian marble floors and richly upholstered furniture. Bathrooms have bathrobes, slippers and hair dryers. Other amenities include flat panel televisions with satellite service and pay movies, direct-dial multi-line phone, minibar and safe. Rollaway beds are also available. All rooms are covered by complimentary wireless Internet access, and all rooms are non-smoking.
Room Amenities
Dining
Trianon - Gourmet à la carte restaurant offering seasonal French and Swiss specialities in a private atmosphere.
Padrino - Classic Italian dishes including regional specialties are served in an airy room with white walls and plants in pots. Regional Italian wines are available and guests can dine al fresco and enjoy lakeside views in the summer.
Thai Lotus - Decorated in an exotic style with palms, ferns, rich colors and a Thai temple, the restaurant offers an extensive choice of Thai cuisine, including salads, soups and curries.
1871 - International and Swiss kitchen with relaxed ambience.
National Bar - Wood paneling, deep leather armchairs and a resident pianist give the bar a gentleman's club atmosphere; the terrace overlooks the lake and the snow-capped Alps beyond.
Room service is available 24 hours a day.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Grand Hotel National
of guests recommend
out of 28 reviews
You may be required to sign in to verify your stay.
Showing 1 - 10 results (of 28) · See more Grand Hotel National reviews
“Room with a view”
This hotel was pretty pricey, but the lakeview was really wonderful - looking out at Lake Lucerne and the mountains. Since all the hotels in Lucerne seemed pretty expensive, even more moderate ones, if you want to splurge, this is a place to do so. The room was very comfortable and elegant, as was the entire interior of the building. The price of the room with a queen bed did not indicate that it was for one person, so on top of the room cost, there was an additional 'extra person' charge of $64, and breakfast was not included; breakfast cost an additional 35 Swiss francs per person, so we passed on the breakfast. I think that for the price charged, the hotel should not add an extra person charge, given that they do not provide breakfast. Staff were friendly and helpful, but had to be reminded of requests that we made a second time on two occasions - could do better.
“A nice splurge”
Gorgeous hotel, great location. A nice splurge but after what we paid I have to say that I was offended that our buffet breakfast was not included in the room price. We ate breakfast and were then presented with a bill for the equivalent of $86 -- yikes. Most of the other hotels we've stayed at in Europe had breakfast included.
“Good and Bad”
This was our second stay and the beauty of this hotel is not diminished. We were however pretty annoyed that staff did not warn us about traffic problems during Karnivale. We needed to get to the station (a trip we'd made by cab before) and we nearly missed our train. The cab fare rose from 11 swiss francs normally to over 30 because of the closed streets. A simple warning to all guests checking out that morning of delays would have saved a lot of grief. Also our bed came off its railings during our stay, luckily my husband fixed it but it was unfortunate all the same.
“Beautiful in Lucerne”
The Grand Hotel in Lucerne is a beautiful old gem sitting on Lake Lucerne. The rooms are very large and beautiful with every amenity. Location is fabulous and the restaurants are amazing although a bit pricey. Our only complaint with the hotel was that our room was very very hot and even with the air conditioning on (in Mid December) the room was stifling. We complained and it seemed to have gotten a bit better, but our best alternative was to open the windows. Also, there was a strong smell like something was burning out side of our room. It appears they were changing the carpet in the hallway on the 2nd floor and the smell did dissipate. I would stay at this hotel again, as long as the room temperature was rectified.
“A wonderful place!”
Great Location, Great Staff, Great Stay.
“Superb Experience”
Everything was top quality as you'd expect for the high price. The bar was superb and had the best martini for several years. The barman suggested great places to eat with a neighborhood feel. Location by the water is lovely and woudl stay again if i felt like splurging. Not too bad of a walk rom train station (10 min. along the lakeshore), unless you have lots of luggage
“Great Hotel”
Great hotel on the banks of the lake
“Lucern National Hotel”
The only advice: book your table for the Sunday brunch in advance. The brunch is sumptuous and delectable but the number of tables is limited.
“The Grand National is truly Grand”
This place is amazing. Great, professional staff. Upgraded us to the Atlantik room upon arrival. We had a fantastic view of the lake and Mt Pilatus. The room was large and comfortable and was very private. It has a very authentic historic feel, almost as if we were transported to an era when customer service really mattered. Also had perhaps one of the best cups of coffee with a choice of 4 different types of sugar - from very raw to ultra refined. We even asked for some off menu items and they were more than happy to accommodate. This was a true first class experience and we'd love to return.
“Aussie Traveller”
A fabulous hotel full of character and with excellent staff. Check in staff were helpful, professional and anticipated our needs. Any service request was promptly fulfilled. We were delighted with an upgrade to lake view roooms and would recommend this small indulgence especially a room with a balcony. Only minor concern was the small width and low ceiling height of a step-in shower/bath - not suitable for the less flexible or tall amongst us. Location is delightful and we were enchanted with our whole Lucerne experience that the hotel contibuted to in a significant way.
Showing 1 - 10 results (of 28) · See more Grand Hotel National reviews
Haldenstrasse 4 Lucerne, 6006 Switzerland
Nearby Points of Interest
The preferred airport for Grand Hotel National is Zurich (ZRH) - 47.9 km / 29.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Lucerne, Switzerland: Home to nearly 60,000 people, Lucerne, on Lake Lucerne, is primarily a tourist destination due to its natural beauty of the lake and nearby Swiss Alps. The Chapel Bridge, a wooden bridge from the 14th century, is a top tourist attraction. Lucerne also boasts the Swiss Transport Museum exhibiting all forms of transport, including trains, cars, ships, and aircraft.
Haldenstrasse 4 Lucerne, 6006 Switzerland
