Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your stay at our Ibis hotel. Your comments are invaluable as they help us identify areas that require improvement.We regret that the friendliness of our staff did not meet your expectations, and we will address this matter with our team to ensure a more welcoming atmosphere for our guests. We also acknowledge your concerns about the room size and the lack of amenities such as an in-room safe, water boiler, and sleepers. Your feedback highlights areas where we can enhance the comfort and convenience of our accommodations.Your safety and well-being are of the utmost importance to us. We are sorry to hear that you did not feel safe when walking near the hotel in the evening. We take this seriously and will investigate any potential security issues to ensure a secure environment for our guests.We appreciate your candid review and will use it as a learning opportunity to make necessary improvements. If you have any specific details or further comments you would like to share, please feel free to reach out to us directly.Again, we apologize for any inconveniences you experienced during your stay, and we hope you might consider giving us another opportunity to provide you with a more positive experience in the future.Sincerely,

Cher client,Nous sommes ravis de recevoir votre note positive concernant votre séjour chez nous ! Nous tenons à vous exprimer notre profonde gratitude pour avoir pris le temps de partager votre expérience.C'est toujours un plaisir de savoir que nos efforts pour vous offrir un service exceptionnel ont été couronnés de succès. Nous sommes déterminés à maintenir ces normes élevées et à continuer de vous offrir des expériences mémorables à l'avenir.Nous espérons vous accueillir à nouveau bientôt et vous offrir un autre séjour agréable. N'hésitez pas à nous contacter si vous avez des suggestions ou des préférences particulières pour vos futurs séjours.Merci encore pour votre confiance et votre fidélité.Bien cordialement,

Dear vPhilip,Thank you so much for your brilliant feedback! We are thrilled to hear that you had a positive experience during your stay at our hotel in Lausanne.It warms our hearts to know that our staff's friendliness and helpfulness made a positive impact on your visit. We are delighted that you found our newly renovated rooms comfortable and well-equipped with amenities like UK TV channels, a spacious shower, and a comfortable bed.Your suggestion regarding providing bottled water in the room is duly noted, and we appreciate your valuable input. We always strive to enhance our guests' experience, and your feedback helps us in that regard.We look forward to the pleasure of hosting you again in the future. If there is anything specific you would like during your next stay, please feel free to let us know.Thank you once again for choosing our hotel, and we hope to welcome you back soon!Warm regards,

Dear Voka,Thank you very much for your detailed comment and valuable advice! We are delighted to hear that you enjoyed our ideal location and that most attractions are within walking distance of our hotel. This certainly makes it more convenient for our guests to explore the city.Regarding transfers from the train station, you're right, it's often easier to take a cab to get to the hotel quickly,buses 3 and 21 can also be a convenient option, depending on each traveler's preferences.We take note of your comments on room size and toiletries. We try to keep our rates competitive by offering standard-sized rooms, but we're always willing to improve our offering based on customer feedback. Thank you for sharing this useful information for future travelers.We're glad you found our staff good and helpful. We always strive to provide friendly and efficient service to our guests.Regarding the settlement of the stay on arrival, we understand that this may seem unusual, but it helps us to speed up the check-out process, as you mentioned.We are delighted that you had a pleasant stay with us and that you were happy with our location. We hope to see you again on your next visit to the area, and please don't hesitate to contact us if you have any questions or need anything else. Thanks again for your feedback!

HelloWe would like to thank you for your feedback following your stay in our establishment.We hope to have the opportunity to welcome you again in the near future and to continue to offer you a stay as pleasant as this one.With our best regards.

HelloWe would like to thank you for your feedback following your stay in our establishment.We hope to have the opportunity to welcome you again in the near future and to continue to offer you a stay as pleasant as this one.With our best regards.

Dear Gust,We would like to thank you for your very positive feedback following your stay in our establishment.We look forward to seeing you again.With our best regards.

Bonjour,Nous vous remercions pour vos commentaires suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe, elle sera heureuse de savoir que le service apporté a été à la hauteur de vos attentes.Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Avec nos meilleures salutations

Bonjour,Nous vous remercions pour vos commentaires suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe, elle sera heureuse de savoir que le service apporté a été à la hauteur de vos attentes.Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Avec nos meilleures salutations

Bonjour,Nous vous remercions pour vos commentaires suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe, elle sera heureuse de savoir que le service apporté a été à la hauteur de vos attentes.Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Avec nos meilleures salutations

Bonjour,Nous vous remercions pour vos commentaires suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe, elle sera heureuse de savoir que le service apporté a été à la hauteur de vos attentes.Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Avec nos meilleures salutations

Bonjour,Nous vous remercions pour vos commentaires suite à votre séjour dans notre établissement. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe, elle sera heureuse de savoir que le service apporté a été à la hauteur de vos attentes.Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Avec nos meilleures salutations

Cher Client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre hôtel.Nous sommes désolés que le service n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité de notre service.meilleures salutations

Dear Andy,Thank you for your recent stay with us.It is always a pleasure to read such a nice feedback from our guest and I won't miss the chance to share it with the rest of our team.Sincerely,Ibis Lausanne Centre

Dear Jongmoon, Thank you for your comment, it is true that we are lucky to be located in the city centre. We look forward to seeing you again.

Dear Jongmoon, Thank you for your comment, it is true that we are lucky to be located in the city centre. Moreover, the bus tickets offered by the city make it easy to discover the surroundings. Best regards.

Dear Yumi, Thank you for your email, we have taken note of your comments, and our technical services have already made the necessary arrangements for the shower. With my best regards

Dear Julie, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel ibis Lausanne Centre

Dear Lan, Thank you for your comments following your stay at ibis Lausanne Centre again. It is with great pleasure that we will also inform our F&B department for you feedback. We thank you again for your usefull feedback Hope to see you again Best Regards Ibis Lausanne Centre

Dear Lan, Thank you for your comments following your stay at ibis Lausanne Centre. It is with great pleasure that we receive your compliments. Also, I would not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. We inform you that we have also taken the advice concerning the clock and we are already looking for a place for a new clock so it is more visible. A pleasure to welcome you again in our hotel. Hotel ibis Lausanne Center

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel ibis Lausanne Centre

Dear Brian, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel ibis Lausanne Centre

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel ibis Lausanne Centre

Dear Patrick, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel ibis Lausanne Centre

Dear KO, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel ibis Lausanne Centre